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HomeMy WebLinkAbout2010 09-07 City Council Manager Workshop Packet AGENDA MAPLEWOOD CITY COUNCIL MANAGER WORKSHOP 5:15P.M. Tuesday,September 7, 2010 Council Chambers, City Hall A.CALL TO ORDER B.ROLL CALL C.APPROVAL OF AGENDA D.UNFINISHED BUSINESS E.NEW BUSINESS 1.DRAFT 2011 Budget Document Review F.ADJOURNMENT THIS PAGE IS INTENTIONALLY LEFT BLANK Work Session Agenda Item E1 AGENDA REPORT TO : James Antonen, City Manager FROM: Charles Ahl, Assistant City Manager Gayle Bauman, Finance Manager SUBJECT:Review of 2011 Budget 1.Discussion on Draft 2011 Budget DATE:September 1, 2010 INTRODUCTION As part of thecontinuing discussion of the 2011budget, Citystaff has prepared a draft budget document for City Council review prior to setting of the maximum levy. The maximum levy must be set th before September 15of each year. Final action of the levy will be set on September 13, 2010. Summary of 2011 Budget Presentations The Council has received presentations on the Capital Improvement Plan, the overall employee compensation issues, the budget process, the IT Department, the Finance Department, the Executive/Administration Departments, the Police Department, the Fire Department, the Citizen Services Department, the Community Development Department, the Parks and Recreation Department, the Public Works Department and the Maplewood Community Center Fund. On July 15, 2010 the Council discussed their priorities for the communityon the use of various funds for consideration in the final budget document as recommended by the City Manager. The attached is a draft budget document. Numerous sections remain incomplete as the budget considerations will continue in October and November, prior to the final public hearing and adoption in December. While the budget document is provided for review, the only action required of the Council is to determine a maximum amount that the levy should be set for notices that will be provided to Maplewood property owners after all jurisdictions set their levy and a public hearing date on the proposed final budget is set. The City Manager is recommending a 5.0% increase in the levy as shown on the attached chart called “Tax Levyfor 2010 – 2011”. The impact of this levy increase to Maplewood homes isshown on the second attachment worksheet and is summarized as: $150,000 valued home in 2010:$17.82 increase in taxes payable in 2011 $205,400 valued home in 2010:$24.27 increase in taxes payable in 2011 $350,000 valued home in 2010$41.58 increase in taxes payable in 2011 New 2011Revenue The Council has indicated that they wish to keep the 2011 levy at 5% or less. Atleast 2% of that 5% needs to be dedicated to the Debt Service Fund because of previous projects and the loss of the Market Value Homestead Credit [MVHC] to the state in the Debt Service and General Fund. The remaining 3% equals approximately $500,000foroperational expenses. Reductions in revenues due to lost interest income and Market Value Homestead Credit [MVHC] have the biggest impact on the need for the levy increase. 2011 BUDGET PAGE TWO In tracking revenue over the past few years, a trend inlost income due to the economy and reduced rates for City reserves is shown belowalong with the revenue lost to the State of Minnesota: Revenue to General Fund on Interest Income 1.2006 Interest Income $266,540 2.2007 Interest Income $319,258 3.2008 Interest Income $246,696 4.2009 Interest Income $ 43,607 5.2010 Interest Income [estimated] $ 50,000 6.2011 Interest Income [budgeted] $ 50,000 Lost Market Value Homestead Credit Revenue from State 1.2008 Lost MVHC through unallotment $244,473 2.2009 Lost MVHC through unallotment $514,864 3.2010 Estimate of Lost MVHC through unallotment $566,000 4.2011 Estimate of Lost MVHC through unallotment $575,000 5.Total Revenue lost to MVHC unallotment $1,900,337 6.Add lost interestincome due to economic factors $ 200,000 7.Total Reduced Revenue from 2008-2009 Budget Years $2,100,000 Levy Increases to offset lost MVHC 1.2009 Total Levy Increase $329,785 2.2010 Total Levy Increase $793,811 3.2011 Total Levy Increase [Recommended at 5%] $833,502 4.Total Levy Increase in past 3 year $1,957,098 This comparison is provided to illustrate that the levy increases of the past three years have entirely gone to replace lost revenue rather than to fund an increase in new programs or personnel. 2011 Expenditure Requests th On July 15, the City Council provided direction on a number of priorities for 2011. The results of that effort and the corresponding recommendations in the attached budget document are listed below: Item of Priority Council List Recommended 1.Police – vehicle purchase $50,000 $ 50,000 2.Fire – 2 employees full-time versus part-time$ 48,000 $ 48,000 3.Citizen Services – Recodification $16,000 $ 16,000 4.Open Space Enhancement funding $25,000 $ 5,000 5.Pub Wks Worker – shared parks/streets$ 65,000 $ 65,000 6.Restore MCC Operational Cuts $125,000 $120,000 2011 BUDGET PAGE THREE Item of Priority Council List Recommended 7.Fire Truck Replacement Fund: $25,000 $ 0 8.Park Equipment Replacement $60,000 $ 30,000 9.Housing Replacement Program $10,000 $ 10,000 10.Commercial Property Redevelopment $50,000 $ 10,000 TOTALS $474,000 $354,000 Summary of Recommendations The City Manager has made cuts from requested items in each department. Those cuts are briefly summarized below. The process for the budget as noted previously, is for the City Council to set a maximum levy on September 13, 2010. Following that action, the staff will present the actual final departmental cuts and review the Manager recommended reductions with the Council during Work Sessions in October 2010. The Council will be asked to make a final budget decision in early November, so that a final budget booklet can be prepared and made available for the public to review prior to the Budget Hearing in early December. 1.2011 Recommended Department Reduction by City Manager: a.CitizenServices will besharingan existingemployee with CommunityDevelopment to reduce the overall staffing level. b.ExecutiveDepartment will be reducing the Judgments allocationfrom 2010 due to the LMCIT reduction in deductible from $200,000 to $100,000 per occurrence. c.Public Works will be reducingthe number ofSummer Workersin Engineering and Park Maintenance, plus reducing outside maintenance contracts. d.Policewill recognize that during 2011, they will be in the process of filling2 vacant officer positions, which is reflected in wages. They also will be reducing the overtime allocation by $30,000. e.Fire will beeliminatingtheAsst. Emergency ManagementDirector position. f.CommunityDevelopment-Parkswill be reducing a retiring full-timeAdmininstrative staff position from full-time to 0.7 FTEand will be delaying filling the Park Manager position, as well as the Recreation Program Assistant position. g.Finance will be reducing the Audit Expense. h.MCC will be evaluating the management staff expense;further cuts will be explored. Recommended Action The City Council should review the budget document and power point presentation. No action is necessary as part of this meeting. Attachments 1.2011 Draft Budget [attached separately] 2.Tax Levy for 2010 –2011 3.Proposed Pay 2011 Property Tax Impact Worksheet 4.PowerPoint presentation on budget summary TAX LEVY FOR 2010-2011 Operations: Operations Total$12,995,344$13,545,445$550,1014.2% Capital Improvements: Capital Improvements Total$50,000$0($50,000)-100.0% Debt Service: Debt Service Fund$3,624,702$3,958,103$333,401 Totals-All Funds$16,670,046$17,503,548$833,5025.0% PROPOSED PAY 2011 PROPERTY TAX IMPACT WORKSHEET STEP 1 - Calculate the Taxing District's Tax Rate: Certified Property Tax Levy=15,952,34616,785,8485.2% Local Tax Rate=35.354%38.600%9.2% Market Value Referenda Rate=0.01932%0.02040%5.5% STEP 2 - Calculate the Impact of the Taxing District's Rate on Residential Homestead Taxes: CITYOFMAPLEWOOD CITYOFMAPLEWOOD 2011OPERATINGBUDGET 2011OPERATINGBUDGET CITYOFMAPLEWOOD,MINNESOTA CITYOFMAPLEWOOD,MINNESOTA TABLE OF CONTENTS Page OPERATINGBUDGET Summary Revenue Summary ............................................................................................................... 1 Expenditure Summary .......................................................................................................... 3 Department Budgets Citizen Services .................................................................................................................... 5 Administration .................................................................................................................. 8 Community Center ......................................................................................................... 10 Deputy Registrar ............................................................................................................ 12 Elections ........................................................................................................................ 14 Marketing & Advertising ................................................................................................. 16 Taste of Maplewood ....................................................................................................... 18 Community Development & Parks ..................................................................................... 20 Administration ................................................................................................................ 24 Building Inspections ....................................................................................................... 26 Code Enforcement ......................................................................................................... 28 Ice Arena Operations ..................................................................................................... 30 Nature Center ................................................................................................................. 32 Nature Center EUF ........................................................................................................ 34 Open Space Management ............................................................................................. 36 Parks Administration ...................................................................................................... 38 Planning ......................................................................................................................... 40 Public Health Inspections ............................................................................................... 42 Recreation Programs ..................................................................................................... 44 Recycling ........................................................................................................................ 46 Tree Preservation ........................................................................................................... 48 Executive ........................................................................................................................... 50 Administration ................................................................................................................ 54 Human Resources Administration .................................................................................. 56 Legal Services ................................................................................................................ 58 Safety ............................................................................................................................. 60 Finance .............................................................................................................................. 62 Administration ................................................................................................................ 66 Ambulance Service Billing .............................................................................................. 68 Finance Services ............................................................................................................ 70 Fire Department ................................................................................................................. 72 Administration ................................................................................................................ 76 Emergency Management ............................................................................................... 78 Emergency Medical Services ......................................................................................... 80 Fire Prevention ............................................................................................................... 82 Fire Suppression ............................................................................................................ 84 Information Technology ...................................................................................................... 86 Information Technology Services ................................................................................... 90 Phone Support Services ................................................................................................ 92 Legislative .......................................................................................................................... 94 Charitable Gambling ...................................................................................................... 98 City Council .................................................................................................................. 100 Community Outreach Committee ................................................................................. 102 Parks & Recreation Commission ................................................................................. 104 Planning Commission .................................................................................................. 106 Police Civil Service Commission .................................................................................. 109 i TABLE OF CONTENTS Page Police Department ............................................................................................................ 112 Administration .............................................................................................................. 116 Animal Control .............................................................................................................. 118 Dispatching Services .................................................................................................... 120 Investigations ............................................................................................................... 122 Police Services ............................................................................................................. 124 Public Works .................................................................................................................... 126 Administration .............................................................................................................. 130 Building Operations ...................................................................................................... 132 Engineering .................................................................................................................. 134 Fleet Management ....................................................................................................... 136 Park Maintenance ........................................................................................................ 138 Sanitary Sewer Operations .......................................................................................... 140 Snow and Ice Control ................................................................................................... 142 Storm Sewer Maintenance ........................................................................................... 144 Street Lights and Signals ............................................................................................. 146 Street Maintenance ...................................................................................................... 148 Street Sweeping ........................................................................................................... 150 Transit Operations ........................................................................................................ 152 General Fund ................................................................................................................... 155 ii CITY OF MAPLEWOOD, MINNESOTA OPERATING BUDGET REVENUE SUMMARY PERCENT 2008200920102011OVER(UNDER) Total By SourceACTUALACTUALBUDGETBUDGET2010 BUDGET Taxes$11,586,875$12,122,074$13,020,130$13,180,4501.2% Special Assessments35,23240,32332,60037,48015.0% Licenses and Permits1,282,1931,161,2231,033,1001,208,40017.0% Intergovernmental Revenue1,290,509871,0541,028,780956,190-7.1% Charges for Services14,362,27712,942,97015,796,85014,832,390-6.1% Fines and Penalties239,103211,847239,170231,240-3.3% Miscellaneous2,667,4667,115,4473,235,6102,002,170-38.1% Totals$31,463,655$34,464,938$34,386,240$32,448,320-5.6% Total By Fund Ambulance Service$2,598,577$1,358,644$2,789,850$2,480,030-11.1% Buffer Zone Protection Plan Grant59000 N/A Charitable Gambling Tax31,49823,90110,05020,05099.5% Community Center2,335,9842,270,9682,392,5102,368,770-1.0% COPS More Grant0000 N/A Enhanced 911 Service7,539000 N/A Environmental Utility1,525,3305,298,0782,966,6801,852,190-37.6% Fleet Management924,307983,521917,100920,2000.3% General17,494,15617,088,11518,536,11018,407,920-0.7% Information Technology747,158652,081595,670594,690-0.2% Justice Assistance Grant1,146000 N/A Law Enforcement Block Grant17000 N/A Police Services24,7727,2989,2709,8506.3% Recreation Programs698,771644,524679,840658,680-3.1% Recycling Program479,096471,018474,480468,520-1.3% Sanitary Sewer4,404,4695,458,1434,721,3304,426,240-6.3% Street Light Utility189,186188,495293,250241,080-17.8% Taste of Maplewood019,91500 N/A Tree Preservation Fund1,5902371001000.0% Totals$31,463,655$34,464,938$34,386,240$32,448,320-5.6% OPERATING BUDGET Revenues for 2008-2011 40 35 30 25 20 15 10 10 5 0 08 ACTUAL09 ACTUAL10 BUDGET11 BUDGET TAXESASSESSMENTSLICENSES/PERMITS INTERGOVERNMENTALCHARGES FOR SERVICESFINES/PENALTIES MISCELLANEOUS CITY OF MAPLEWOOD, MINNESOTA OPERATING BUDGET EXPENDITURE SUMMARY PERCENT 2008200920102011OVER(UNDER) Total By DepartmentACTUALACTUALBUDGETBUDGET2010 BUDGET Citizen Services$3,651,991$3,802,307$3,927,780$3,881,090-1.2% Community and Parks Development2,738,7032,846,9982,843,7103,010,8405.9% Executive919,699793,2061,008,440949,730-5.8% Finance838,439747,041748,480777,8903.9% Fire3,745,8323,608,5604,329,1604,326,060-0.1% Information Technology721,077720,532742,210737,630-0.6% Legislative193,828187,785188,100184,140-2.1% Police7,528,5777,355,2947,741,8007,816,8101.0% Public Works10,094,58910,050,17710,191,16010,548,0303.5% Totals$30,432,735$30,111,900$31,720,840$32,232,2201.6% Total By Classification Personnel Services$17,115,889$17,332,270$18,546,280$18,997,4002.4% Commodities1,827,8811,482,7891,705,0001,647,090-3.4% Contractual Services8,548,3988,704,9988,978,4309,080,5901.1% Capital Outlay and Depreciation1,616,1201,615,5281,426,2501,578,21010.7% Other Charges1,324,447976,3151,064,880928,930-12.8% Totals$30,432,735$30,111,900$31,720,840$32,232,2201.6% Total By Fund Ambulance Service$2,161,947$2,158,068$2,570,570$2,558,650-0.5% Buffer Zone Protection6000 N/A Charitable Gambling Tax39,89544,75625,12025,1200.0% Community Center2,480,5222,629,7692,701,3402,674,360-1.0% Enhanced 911 Service836000 N/A Environmental Utility1,351,4241,428,4741,357,3601,619,53019.3% Fleet Management901,312782,085758,300758,3000.0% General17,560,01116,938,83518,158,57018,024,660-0.7% Information Technology721,077720,532742,210737,630-0.6% Justice Assistance Grant117000 N/A Law Enforcement Block Grant1000 N/A Police Services20,31023,77326,00026,0000.0% Recreation Programs744,314659,304625,330676,9008.2% Recycling Program355,586476,495486,760655,50034.7% Sanitary Sewer3,903,8754,020,8554,065,5404,238,3704.3% Street Light Utility180,983184,785203,740202,200-0.8% Taste of Maplewood038,712035,000 N/A Tree Preservation10,5195,45700 N/A Totals$30,432,735$30,111,900$31,720,840$32,232,2201.6% OPERATING BUDGET Expenditures for 2008-2011 30 25 20 15 10 5 0 08 ACTUAL09 ACTUAL10 BUDGET11 BUDGET Citizen ServicesCommunity and Parks Development ExecutiveFinance #REF!Information Technology Legislative#REF! PolicePublic Works CITIZEN SERVICES BUDGET 2011 Total By ProgramTotal By Program Citizen Services Citizen Services AdministrationAdministration 12%12% Community Community CenterCenter Ice Arena Ice Arena 69%69% OperationsOperations <1%<1% ElectionsElections 2%2% Deputy Deputy RegistrarRegistrar 10%10% Total By ClassificationTotal By Classification Personnel Services 62% Other Charges <1% Capital Outlay and Commodities Depreciation 7% Contractual 7% Services 24% CITY OF MAPLEWOOD, MINNESOT A CITIZEN SERVICES EXPENDITURE SUMMARY 2010PERCENT 20082009ORIGINAL2011OVER(UNDER) Total By ProgramACTUALACTUALBUDGETBUDGET2010 BUDGET Citizen Services Administration$517,609$477,935$553,260$718,43029.9% Community Center2,480,5222,629,7692,701,3402,674,360-1.0% Deputy Registrar356,558371,490379,080384,0301.3% Elections79,45068,17464,63069,2707.2% Marketing/Advertising217,852216,227229,4700-100.0% Taste of Maplewood038,712035,000 N/A Totals3,651,9913,802,3073,927,7803,881,090-1.2% Total By Classification Personnel Services2,258,3722,255,5212,373,5602,423,3002.1% Commodities261,088258,023257,440254,680-1.1% Contractual Services845,006990,6061,022,630928,960-9.2% Capital Outlay and Depreciation261,046291,943255,840255,8400.0% Other Charges26,4796,21418,31018,3100.0% Totals3,651,9913,802,3073,927,7803,881,090-1.2% Total By Fund General Fund1,171,4691,133,8261,226,4401,171,730-4.5% Community Center2,480,5222,629,7692,701,3402,674,360-1.0% Taste of Maplewood038,712035,000 N/A Totals$3,651,991$3,802,307$3,927,780$3,881,090-1.2% Number of Employees (FTE)31.5431.5428.2826.17-7.5% * Marketing combined with Citizen Service Administration in 2009 4.0 3.9 3.9 3.8 3.8 Expenditures 3.7 3.7 3.6 3.6 3.5 2011 ORIGINAL 2010 ORIGINAL 2008 ACTUAL 2009 ACTUAL BUDGET BUDGET 35 30 25 Employees 20 15 10 5 0 2010 ORIGINAL 2011 ORIGINAL 2008 ACTUAL 2009 ACTUAL BUDGET BUDGET CITY OF MAPLEWOOD CITIZEN SERVICES MISSION STATEMENT To maintain records, administer elections and issue licenses in a timely and efficient manner. To provide Maplewood residents with the indoor and outdoor recreation, fitness, entertainment and hospitality needs of families, businesses and community organizations and others in the northeast metropolitan area. To promote recreation programming, MCC memberships, entertainment and events and other City activities profitably through innovative advertising, online ads, email and print newsletters and other local publications to Maplewood and surrounding areas. 2011 OBJECTIVES 1. 100% of completed council agendas and agenda packets provided 4 days in advance of meetings and 100% of legal notices prepared, posted and/or published within legal deadlines. 2. Complete the codification process updating the city code of ordinances. 3. Revise the Retention Schedule reflecting changes in the 2010 and 2011 legislative sessions. 4. Train department heads and supervisors in current Data Practice Laws and Practices. 5. Increase the number of working agreements with Maplewood and surrounding areas based auto dealers, banks and credit unions to perform deputy registrar work. 6. Conduct the 2011 Municipal Election cycle and be involved in discussions with the State regarding legislative changes for laws that govern elections 7. Continue to explore the use of Facebook and other social networking media for marketing and advertising purposes. 8. Increase sponsorship opportunities for all MCC related events. 9. Increase the number of MCC banquet bookings by 5% and examine current “other” uses for revenue efficiencies. 10. Increase the number of Special Events in the MCC banquet room to ten. 11. Continue to facilitate a successful partnership with Ashland Theatre of Performing Arts and expand our utilization of the performing arts theater to include eight MCC events and or concerts. 12. Increase the membership base by 5%, focusing on increasing the Maplewood resident percentage and employees of Maplewood businesses. 13. Continue to develop the volunteer recruitment program at the MCC 14. Adopt and maintain a stringent maintenance and cleaning schedule for the MCC. 15. Develop a three year plan for replacement and additional MCC fitness and cardio equipment. 16. Expand the current recreation programs offered to bring additional wellness, preventative and specialty programs advantageous for all ages, interests and fitness levels to Maplewood and surrounding communities. 17. Increase general swim lessons participation by increasing "captive audience" marketing. Also, targeting childcare centers for introductory level classes such as Tot Swim and Parent/Child. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: ADMINISTRATION CITIZEN SERVICES 101-301 PM ROGRAMISSION To maintain accurate and complete permanent city records, to manage the issuance and processing of business licenses and permits in a timely and efficient manner, produce the Maplewood Monthly to keep the citizenry informed and provide marketing and advertising expertise to all city departments and to oversee the general management to all department operations. I 2008200920102011 NPUTS ActualActualBudgetBudget DirectExpenditures Personnel Services $379,635$354,880$360,060 $478,740 Commodities 22,18919,51715,140 23,140 Contractual Services 109,91896,902178,060 216,550 Other Charges 5,8676,6360 0 Total $517,609$477,935$553,260 $718,430 Percent Change 20.3%-7.7%15.8% 29.9% StaffHours No. of Employees (FTE) 4.704.704.30 5.57 BC UDGETOMMENTS Increase in budget is due to expenses from Marketing and Advertising being moved to Citizen Services Administration including personnel services. Included in the administration budget is an allocation for recodification of the city code. Marketing staff works closely with businesses in the community to secure ads and sponsorships in educational brochures, Maplewood Monthly, flat screen, wristbands, and Recreation brochures helping to reduce the cost of the program and the cost of the publication. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: ADMINISTRATION CITIZEN SERVICES 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Agenda reports 673 603 580 600 Pages of minutes 1,061 517 500 550 Number of ordinances 5 8 7 7 Number of resolutions 187 307 265 270 Business licenses / permits / 1,749 2,287 1,760 2,250 registrations Annual marketing agreements N/A 20 20 15 Number of marketing projects N/A 300 300 350 Testimonial marketing N/A 8-10 8-10 8-10 EI FFECTIVENESS NDICATORS Percentage of licenses, permits issued 99% 99% 99% 99% by deadline Revenue increases from year to year N/A 20% 20% 10% Percentage of marketing projects N/A 98% 98% 98% completed Testimonials used in marketing materials N/A 70% 70% N/A Business contacts for the purpose of ad N/A 60% 60% 60% revenue and partnerships EM FFICIENCYEASURES Revenue increases N/A 50% 25% 20% Projects are completed on time and in a N/A 100% 100% 100% professional manner Testimonial marketing increases the effectiveness of the promotion and N/A 70% 70% N/A brings in additional revenue C OMMENTS Administrative workload remains steady in the area of output and workload. Marketing and Advertising projects increase greatly with the annual Taste of Maplewood event which exposes the city favorably while building working relations with Maplewood and area businesses. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: COMMUNITY CENTER CITIZEN SERVICES OPERATIONS 602-611, 602-612, 602-613, 602-614 PM ROGRAMISSION To serve the indoor recreation, entertainment and hospitality needs of families, businesses and groups in the northeast metropolitan area. I 2008200920102011 NPUTS ActualActualEstimatedEstimated Direct Expenditures Personnel Services $1,385,067$1,395,730$1,489,290 $1,505,840 Commodities 219,410232,555233,530 230,170 Contractual Services 594,387709,963704,370 664,200 Depreciation 261,046291,943255,840 255,840 Other Charges 20,612(422)18,310 18,310 Total $2,480,522$2,629,769$2,701,340 $2,674,360 Percent Change -2.4%6.0%2.7% -1.0% StaffHours No. of Employees (FTE) 18.3117.5313.2514.58 BC UDGETOMMENTS Attempting to reduce the impact on the 2011 tax levy by cutting expenses without cutting services. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: COMMUNITY CENTER CITIZEN SERVICES OPERATIONS 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Number of community center members 6,1986,282 6,832 6,471 Number of aquatic lessons 2,6502,200 2,900 2,400 Number of room reservations 1,2001,300 1,350 1,300 Number of group fitness participants 52,22146,332 56,730 48,657 Number of childcare participants 7,0007,200 6,500 6,000 EI FFECTIVENESS NDICATORS Rank in Business Journal’s “Top 25 Fitness th 6N/A N/A N/A Centers” Voted Best Fitness Center by Lillie News YesYes Yes Yes Percentage of swim participants rating 98%98% 98% 98% services satisfactory or better Percentage of memberships with fitness 41%35% 56% 27% discount Average revenue per wedding or ballroom $1,300$1,500 $1,300 $1,500 reservation Number of events covered by charitable 2325 20 32 gambling C OMMENTS The MCC currently participates in a fitness reimbursement program with six insurance companies. This benefit for members began with Blue Cross Blue Shield in 2005 with the newest addition of PreferredOne in 2009. Members are reimbursed up to $20 per month for working out 8-12 times per month. The aquatic program continues to have a very high satisfaction rating from end of session evaluations. Nearly all of our new Water Safety Instructors are trained in-house which allows us to choose the best students from each class for our program. We are continuing to grow our private swim lesson program. The Group Fitness program continues to offer over 70 classes per week for MCC members and visitors. Over 900 participants per month attend these innovative classes that offer a wide variety of formats for ages 12 and up. Approximately 17% of participants are non-members who purchase day passes or 10 visit passcards. While still used for weddings and business meetings, staff has expanded the use of the banquet room to include monthly outreach events such as the Bridal Expo, College Fair, Camping and Outdoor Expo and various types of craft and vendor shows. In addition to the rental agreement with Ashland Theater Productions, the city has implemented an annual concert series with 15 concerts booked for the 2011 budget. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: DEPUTY REGISTRAR CITIZEN SERVICES 101-303 PM ROGRAMISSION To present a courteous, service-oriented team providing a high level of accuracy and efficiency. I 2008200920102011 NPUTS ActualActualBudgetBudget DirectExpenditures Personnel Services $354,426$369,078$375,540 $380,490 Contractual Services 2,1322,4123,540 3,540 Total $356,558$371,490$379,080 $384,030 Percent Change 2.3%4.2%2.0% 1.3% StaffHours No. of Employees (FTE) 6.036.036.03 6.03 BC UDGETOMMENTS The increase in personnel services is due to pay increases and an increase in the cost of benefits. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: DEPUTY REGISTRAR CITIZEN SERVICES 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Number of motor vehicle 48,80949,27951,000 51,000 transactions Number of driver’s license 19,09619,28722,000 22,500 transactions Number of passports 2,5531,9622,200 2,000 processed EI FFECTIVENESS NDICATORS Initial accuracy rate on motor 98%98%98% 98% vehicle reports reconciled Initial accuracy rate on driver’s license reports 98%98%98% 98% reconciled C OMMENTS Number of transactions remains steady in all areas of motor vehicle and DNR. Passport activity is reduced due to a decrease in travel projections and an increase in Passport Processing fees. Driver’s license transactions continue to increase along with the number of motor vehicle transactions due to outreach to auto dealers and financial institutions performing dealer work. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: ELECTIONS CITIZEN SERVICES 101-304 PM ROGRAMISSION To manage all municipal, federal and state elections focusing on legal compliance and integrity. I 2008200920102011 NPUTS ActualActualBudgetBudget DirectExpenditures Personnel Services $70,212$55,004$58,400 $58,230 Commodities 1,8881,726770 1,370 Contractual Services 7,35011,4445,460 9,670 Total $79,450$68,174$64,630 $69,270 Percent Change 48.3%-14.2%-5.2% 7.2% StaffHours No. of Employees (FTE) 000 0 BC UDGETOMMENTS Increase in budget due to increasing costs of absentee ballot processing and maintenance contract of electronic voting equipment. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: ELECTIONS CITIZEN SERVICES 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Number of registered voters 23,50022,65825,000 25,000 Election judges trained 230189225 225 Number of ballots cast 19,0006,06218,000 8,000 Number of absentee ballots 500308300 320 processed EI FFECTIVENESS NDICATORS Percentage of eligible voters 70%68%60% 65% registered to vote C OMMENTS Decrease in ballots cast is due to 2011 being a local municipal election where there is consistently a lower turnout of voters. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: MARKETING & ADVERTISING CITIZEN SERVICES 101-111 PM ROGRAMISSION This program has been moved to Citizen Services Administration I 2008200920102011 NPUTS Actual Actual BudgetBudget Direct Expenditures Personnel Services $69,032$80,829$90,270 $0 Commodities 17,6011,5518,000 0 Contractual Services 131,219133,847131,200 0 Total $217,852$216,227$229,470 $ 0 Percent Change 69.7%-0.7%6.1% -100.0% Staff Hours No. of Employees (FTE) .501.501.00 0.00 BC UDGETOMMENTS This program has been included in the Citizen Services Administration program in the 2011 budget. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: MARKETING & ADVERTISING CITIZEN SERVICES 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Annual marketing N/A 20 20 N/A agreements Number of marketing projects N/A 300 300 N/A Testimonial marketing N/A 8-10 8-10 N/A EI FFECTIVENESS NDICATORS Revenue increases from year N/A 20% 20% N/A to year Percentage of marketing N/A 98% 98% N/A projects completed Testimonials used in N/A 70% 70% N/A marketing materials Business contacts for the purpose of ad revenue and N/A 60% 60% N/A partnerships EM FFICIENCYEASURES Revenue increases N/A 50% 25% N/A Projects are completed on time and in a professional N/A 100% 100% N/A manner Testimonial marketing increases the effectiveness of N/A 70% 70% N/A the promotion and brings in additional revenue C OMMENTS Marketing and advertising produces numerous projects throughout the city for all departments. Creates and designs many projects for the Parks, Recreation, Public Works and the MCC that include digital and print ads, brochures, posters, publications, CDs, flyers, newsletters, school brochures, education pieces email blasts, evaluation forms and much more. Marketing staff works closely with businesses in the community to secure ads and sponsorships in educational brochures, Maplewood Monthly, flat screen, wristbands, and Recreation brochures helping to reduce the cost of the program and the cost of the publication. Percentage of residents that read the City News is approximately 75%. Readership is tracked through coupons placed in the book, calls for information in articles and responses received through email and individuals that register for programs and classes. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: TASTE OF MAPLEWOOD CITIZEN SERVICES 220-000 PM ROGRAMISSION To account for expenses related to the annual Taste of Maplewood celebration. I 2008200920102011 NPUTS ActualActualEstimatedEstimated Direct Expenditures Personnel Services $0$0$0$0 Commodities 02,6740 0 Contractual Services 036,0380 35,000 Total $ 0$38,712$ 0 $35,000 Percent Change N/A100.0%N/A 100.0% StaffHours No. of Employees (FTE) 000 0 BC UDGETOMMENTS CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: TASTE OF MAPLEWOOD CITIZEN SERVICES 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD EI FFECTIVENESS NDICATORS C OMMENTS COMMUNITY DEVELOPMENT & PARKS BUDGET 2011 Total By ProgramTotal By Program Ice Arena Ice Arena Community Community OperationsOperations Development Development 1%1% Code EnforcementCode Enforcement Admin.Admin. BuildingBuilding Nature CenterNature Center 4%4% 9%9% InspectionsInspections 8%8% 18%18% Open Space Open Space ManagementManagement 2%2% Parks Parks AdministrationAdministration 6%6% PlanningPlanning Recycling ProgramRecycling Program 9%9% 22%22% Public Health Public Health Recreation Recreation InspectionsInspections ProgramProgram 2%2% 22%22% Total By Classification Personnel Services 63% Capital Outlay & Depreciation 2% Commodities Contractual 3% Services 34% CITY OF MAPLEWOOD, MINNESOT A COMMUNITY DEVELOPMENT & PARKS DEPARTMENT EXPENDITURE SUMMARY 2010PERCENT 200820092011ORIGINALOVER(UNDER) Total By ProgramACTUALACTUALBUDGETBUDGET2010 BUDGET Building Inspections$562,181$468,998$437,920$445,5101.7% Code Enforcement64,06563,392109,800111,0001.1% Community Development Admin.355,659379,311306,180268,600-12.3% Ice Arena Operations(10,003)40,53630,00030,0900.3% Nature Center238,586239,365251,750258,1002.5% Open Space Management62,34661,32671,09072,2601.6% Parks Administration7,301146,918219,690175,870-19.9% Planning 304,095259,006255,990264,1103.2% Public Health Inspections44,05446,89049,20052,9007.5% Recreation Program744,314659,304625,330676,9008.2% Recycling Program355,586476,495486,760655,50034.7% Tree Preservation10,5195,45700 N/A Totals2,738,7032,846,9982,843,7103,010,8405.9% Total By Classification Personnel Services1,743,8641,818,9031,811,3701,877,8003.7% Commodities116,184108,26086,66090,1104.0% Contractual Services832,471877,407905,2501,002,50010.7% Capital Outlay and Depreciation0000 N/A Other Charges46,18442,42840,43040,4300.0% Totals2,738,7032,846,9982,843,7103,010,8405.9% Total By Fund General Fund1,589,4741,635,3011,663,3201,606,110-3.4% Environmental Utility Fund38,81070,44168,30072,3305.9% Recreation Program Fund744,314659,304625,330676,9008.2% Recycling Fund355,586476,495486,760655,50034.7% Tree Preservation Fund10,5195,45700 N/A Totals$2,738,703$2,846,998$2,843,710$3,010,8405.9% Number of Employees (FTE)16.8816.2216.8519.0212.9% NbfEl(FTE)1688162216851902129% 2.5 2.0 1.5 Expenditures 1.0 0.5 0.0 2011 ORIGINAL 2009 ACTUAL 2008 ACTUAL 2010 ORIGINAL BUDGET BUDGET 20.0 15.0 Employees 10.0 5.0 0.0 2010 ORIGINAL 2011 ORIGINAL 2008 ACTUAL 2009 ACTUAL BUDGETBUDGET CITY OF MAPLEWOOD COMMUNITY DEVELOPMENT & PARKS DEPARTMENT MISSION STATEMENT To protect public health and safety by ensuring that buildings, land use and building construction plans meet all applicable city codes, regional goals and State and Federal laws and to guide future growth and construction in the city that enhances economic development while conserving natural resources and providing sufficient park facilities in accordance with the goals and policies of the Maplewood Comprehensive Plan. 2011 DEPARTMENT OBJECTIVES 1. Continue public health services to help protect the health and well-being of the citizens of Maplewood through education, outreach and inspections. 2. Pursue the establishment of the Economic Development Authority, work toward creating economic development grant opportunities, and continue the implementation of the Twin Cities Capitol Community Fund program for redevelopment opportunities. 3. Identify certain Maplewood parks for completing their development focusing on rain gardens, trails and other issues specific to the individual parks. 4. Continue staff support and leadership in the redevelopment areas throughout the City of Maplewood. 5. Reestablish and maintain a building inspection and planning intern / mentor program. 6. Implement the necessary zoning changes that result from the 2030 Comprehensive Plan Update. 7. Continue to educate contractor, design professionals and the public through meeting, training programs and the permit process. 8. Continue the education of city staff and the community in developing a sustainable “green building practices and methods” and the promotion of green construction practices. 9. Continue to promote high quality building and site design by recommending and requiring enhanced amenities during city development and building reviews. 10. Continue to provide leadership by serving as the staff liaisons and technical experts for seven of the city’s citizen advisory boards and commissions, including the newly formed Business and Economic Development Commission. 11. Continue to provide a community environment for all citizens to participate in and enjoy cultural and recreational activities on an equitable basis. 12. Develop programs, signage and brochures featuring sustainable building and sustainable landscaping to educate the citizens of Maplewood. 13. Continue development of greenway concepts, policies, and programs. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: ADMINISTRATION COMMUNITY DEVELOPMENT & PARKS 101-701 PM ROGRAMISSION To provide administrative and clerical support to the divisions within the Community Development & Parks Department including Building, Planning, Health, Code Enforcement and Parks. I 2008200920102011 NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $257,109$284,230$210,380 $192,330 Commodities 11,09710,1599,220 8,250 Contractual Services 87,45384,92286,580 68,020 Total $355,659$379,311$306,180 $268,600 Percent Change -24.9%6.7%-19.3% -12.3% Staff Hours No. of Employees (FTE) 4.53.22.7 2.6 BC UDGETOMMENTS The (FTE) 2.6 includes .3 Department Director, 1.2 Admin Assistant and 1.1 Office Specialists. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: ADMINISTRATION COMMUNITY DEVELOPMENT & PARKS 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Public meeting packets 449084 85 Number of permits issued 298637033000 2900 EI FFECTIVENESS NDICATORS Percent of minutes available 85%90%80% 90% for next meeting Percent of permits issued 99%98%98% 99% accurately C OMMENTS The number of public meeting packets has more than doubled due to the reorganization of the department and the addition of BEDC increasing the staffing of boards and commissions. The numbers of permits showed an increase in 2009 due to the July 2009 hailstorm. The clerical staff works with Planning, Building, Health, Code Enforcement and Parks. Note: Estimated population according to the Community & Development Park Department is as follows: 2004 – 35,892 2005 – 36,279 2006 – 36,397 2007 – 36,663 2008 – 36,717 2009 – 37,755 2010 – 38,778 2011 – 38,970 CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: BUILDING INSPECTIONS COMMUNITY DEVELOPMENT & PARKS 101-703 PM ROGRAMISSION To administer the state building code and related ordinances to safeguard life or limb, health, property and public welfare by regulating and controlling the design, construction, quality of materials, use and occupancy, location and maintenance of all building and structures within the City of Maplewood. 2008200920102011 I NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $472,491$398,225$370,280 $380,440 Commodities 1,8461,3461,000 1,000 Contractual Services 87,84469,42766,640 64,070 Total $562,181$468,998$437,920 $445,510 Percent Change 4.8%-16.6%-6.6% 1.7% Staff Hours No. of Employees (FTE) 5.454.453.2 3.7 BC UDGETOMMENTS The increase in personnel services is due to pay increases and an increase in the cost of benefits. Contractual services is used to pay the contract Electrical Inspector. The 2011 (FTE) 3.7 includes .25 Building Official, .45 Senior Engineer Tech, 1 Assistant Building Official and 2 Building Inspectors. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: BUILDING INSPECTIONSCOMMUNITY DEVELOPMENT & PARKS 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Revenue generated $990,956$872,121$745,000 $965,000 Number of permit apps. 2,9863,7033,100 3,200 Number of plan reviews 9001000985 900 Number of inspections 9,2658,8388,300 8,500 EM FFICIENCYEASURES Average time to issue 5 days6 days7 days 7 days residential permit Average time to issue 20 days25 days30 days 30 days commercial permit Percentage of inspection 98%98%98% 97% completed within 24 hours C OMMENTS The Building Department has been involved with the International Code Council, Minnesota and Maplewood code changes. It has also been a leader with the city’s green building policies and development for sustainable buildings. The Building Department has been working with the Historical Preservation Commission to update the city ordinance and continues to staff this commission. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: CODE ENFORCEMENT COMMUNITY DEVELOPMENT & PARKS 101-707 PM ROGRAMISSION To maintain community standards and protect citizens through inspections, complaint investigations, and enforcement of local ordinances, state rules and regulations. I 2008200920102011 NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $56,761$56,184$97,850 $102,240 Commodities 1,50812200 0 Contractual Services 5,7967,19611,750 8,760 Total $64,065$63,392$109,800 $111,000 Percent Change -37.8%-1.1%73.2% 1.1% Staff Hours No. of Employees (FTE) 111.35 .75 BC UDGETOMMENTS The increase in personnel services is due to pay increases and an increase in the cost of benefits. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: CODE ENFORCEMENT COMMUNITY DEVELOPMENT & PARKS 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Total number of complaint 548477510 550 cases inspected Total number of complaint cases that were referred to 415050 60 the Admin/Judicial process Total number of re- 822716765 810 inspections EI FFECTIVENESS NDICATORS Total number of complaint cases resolved through the 415065 75 Admin/Judicial process and abatements Total number of complaint 545442500 525 cases resolved Total number of complaint 121235 45 cases pending C OMMENTS The 2011 code enforcement program is administrated with the building and health divisions working together to maintain the community standards. The increase in the number of abatements was directly impacted by the number of foreclosed properties in the city and the higher number of citations issued in 2010. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: ICE ARENA OPERATIONS COMMUNITY DEVELOPMENT & PARKS 101-606 PM ROGRAMISSION To provide a nine-month, indoor skating venue for Maplewood and School District 622 residents at the Tartan Ice Arena located in Oakdale, Minnesota. I 2008200920102011 NPUTS ActualActualBudgetBudget Direct Expenditures Contractual Services ($10,003)$40,536$30,000 $30,090 Total ($10,003)$40,536$30,000 $30,090 Percent Change -124.5%-505.2%-26.0% 0.3% Staff Hours No. of Employees (FTE) 000 0 BC UDGETOMMENTS This budget is for city payments to Independent School District 622 for a portion of the costs for the operation and maintenance of the Tartan Ice Arena. The City of Oakdale and the school district also finance the ice arena. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: ICE ARENA COMMUNITY DEVELOPMENT OPERATIONS & PARKS 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Number of actual ice hours 2,3002,3002,300 2,300 sold Number of Joint Powers Board meetings attended by 888 8 City Council liaisons and/or Parks Staff EI FFECTIVENESS NDICATORS Facility utilization rate 70%70%70% 70% C OMMENTS The city is a one-third owner of Tartan Ice Arena. The City Council provides two members as liaisons to the Tartan Ice Arena Joint Powers Board. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET DEPARTMENT: COMMUNITY DEVELOPMENT PROGRAM: NATURE CENTER & PARKS 101-604 PM ROGRAMISSION To enhance awareness and understanding of the land, water and wildlife resources; to empower the community to become stewards of the environment. I 2008200920102011 NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $169,951$134,506$151,160 $157,760 Commodities 8,42010,9067,160 7,450 Contractual Services 21,36323,51225,130 20,560 Other Charges 4200 0 Total $199,776$168,924$183,450 $185,770 Percent Change -0.4%-15.4%8.6% 1.3% StaffHours No. of Employees (FTE) 2.561.922.0 2.12 BC UDGETOMMENTS The increase in personnel services is due to pay increases and an increase in the cost of benefits. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET DEPARTMENT: COMMUNITY DEVELOPMENT PROGRAM: NATURE CENTER & PARKS 2008200920102011 ActualActualEstimateEstimate O/WL UTPUTSORKOAD Environmental education programs held at the Nature 219336275 260 Center & Preserves Number of Adult programs -2635 25 Service Projects completed -3330 30 EI FFECTIVENESS NDICATORS % of people satisfied or very --- 75% satisfied with program Total number of program 8,5358,03510,000 9,000 participants and visitors # of volunteer hours worked -11151200 1200 Percentage of participants who are Maplewood --50% 50% residents C OMMENTS The Nature Center provides nature and environmental programs for the community and is a resource for staff and residents on environmental issues. Naturalists play a key role in the city environmental programs including: stormwater management, native landscaping, invasive species, trees, Maplewood Seasons newsletter, environmental commission, and the Green Team. Nature Center staff will provide educational support for many of the new initiatives recommended in the natural resources and sustainability chapters of the Comprehensive Plan. Key projects for 2011 include: 1) Install a solar demonstration panel on a city building – possibly the nature center; 2) Partner with neighboring cities and the MCC on a special events featuring sustainable environmental practices; 3) develop interpretive signage, brochures, and activities for the new sustainable landscape demonstrations at the Nature Center; 4) continue development of the Maplewood Tree Program; 5) enhance environmental information on the city website; 6) work with environmental commission in support of neighborhood block clubs. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET DEPARTMENT: COMMUNITY DEVELOPMENT PROGRAM: NATURE CENTER & PARKS EUF 604-604 PM ROGRAMISSION To enhance awareness and understanding of the land, water and wildlife resources; to empower the community to become stewards of the environment. I 2008200920102011 NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $37,374$68,662$64,970 $68,880 Commodities 1,2891,3172,200 2,200 Contractual Services 1474131,130 1,250 OtherCharges 0490 0 Total $38,810$70,441$68,300 $72,330 Percent Change -11.2%81.5%-3.0% 5.9% StaffHours No. of Employees (FTE) 0.51.10.75 .73 BC UDGETOMMENTS This program assists the city in providing education to the residents to fullfill the requirements of the National Pollutant Discharge Elimination System (NPDES) permit. The increase in personnel services is due to pay increases and an increase in the cost of benefits. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET DEPARTMENT: COMMUNITY DEVELOPMENT PROGRAM: NATURE CENTER & PARKS EUF 604-604 2008200920102011 ActualActualEstimateEstimate Outputs/Workload 36 76 55 45 Number of water related programs Effectiveness Indicators Number of Maplewood households who have 55 190200 260 implemented one water quality best management practice (ie installed rain barrel, compost bin) C OMMENTS The Nature Center helps the city meet its NPDES requirement by presenting education programs related to water quality and providing educational support for the city’s stormwater program. Program topics include stormwater impacts, best management practices, rain gardens, native landscaping, wetland and shoreline buffers, as well as pond study and understanding natural systems. The visitor center has a new landscape featuring interactive displays that engage and educate children and adults about stormwater run off and water quality. In addition, the center has an interactive computer exhibit and graphics panel to educate visitors about stormwater. In 2010, the Nature Center coordinated the Extreme Green Makeover, with funding from the Ramsey Washington Metro Watershed District, to stimulate homeowner interest in sustainable landscaping techniques, many of which help reduce flooding and keep non-point source pollutants from entering wetlands. Staff naturalists are key participants in the city’s rain garden program. Most of the rain gardens on city land have been planted by students through the Nature Center’s Watershed Watchers Program. New initiatives in 2011 include partnering with other cities to showcase sustainable practices such as rain barrels and low-input lawncare, and to develop interpretive materials for the sustainable landscaping demonstrations at the Nature Center. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET DEPARTMENT: COMMUNITY PROGRAM: OPEN SPACE DEVELOPMENT & PARKS MANAGEMENT 101-605 PM ROGRAMISSION To provide for the preservation and conservation of ecological systems/natural resources and open space within the city. I 2008200920102011 NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $44,261$37,017$53,170 $55,230 Commodities 5,4064,6274,030 3,850 Contractual Services 12,67919,68213,890 13,180 Total $62,346$61,326$71,090 $72,260 Percent Change 8.7%-1.6%15.9% 1.6% Staff Hours No. of Employees (FTE) 0.3.59 .55 BC UDGETOMMENTS This program has expanded beyond the neighborhood preserves to natural resources throughout Maplewood. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: OPEN SPACE COMMUNITY MANAGEMENT DEVELOPMENT & PARKS 2008200920102011 ActualActualEstimateEstimate O/WL UTPUTSORKOAD Master plans completed 110 2 Planting projects completed 112 2 Number of sites receiving 666 4 active management Miles of trail developed 778 8 and/or maintained Number of sites monitored by 777 7 volunteers EI FFECTIVENESS NDICATORS Percentage survival of new 85%85%90% 85% plants by end of season C OMMENTS The open space management budget has historically supported natural resources management and trail development at the 14 Neighborhood Preserves. In 2010, we broadened the scope to include natural areas and natural resources citywide. Implementation of the natural resources chapter of the 2030 comprehensive plan falls to Nature Center and Open Space staff, and the Environmental Planner. Staffing in these divisions will impact the pace of implementation of the natural resources plan. Key land management projects for 2011 include: 1) Continue turf reduction/buffer restoration projects at Maplewood Heights Parks; 2) Continue restoration projects in the Holloway-Beaver Lake Greenway including projects at Beaver Creek Preserve, Priory Preserve and Jim’s Prairie; 3) Continue management at preserves including prescribed burns and invasive species control. Other natural resources projects planned for 2011 include: 1) Complete boulevard tree inventory; 2) Continue work on land preservation for Fish Creek Greenway; 3) Continue greenway planning; 4) Enhance support for residents doing wetland and shoreland restoration; 5) Enhance natural resources information provided to the public; 6) Assess and prioritize natural resources based on the Land Cover Classification data gathered in 2009. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET DEPARTMENT: COMMUNITY DEVELOPMENT PROGRAM: PARKS ADMINISTRATION & PARKS 101-601 PM ROGRAMISSION To provide administrative and clerical support to the Nature Center, Open Space Management and other parks related programs. I 2008200920102011 NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $622$137,524$202,100 $148,270 Commodities 6212,4714,500 4,200 Contractual Services 6,0586,92313,090 23,400 Total $7,301$146,918$219,690 $175,870 Percent Change -93.7%1912.3%49.5% -19.9% Staff Hours No. of Employees (FTE) 012.20 1.80 BC UDGETOMMENTS The decrease in number of employees is due to the sharing of support staff with Recreation Programs. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET DEPARTMENT: COMMUNITY DEVELOPMENT PROGRAM: PARKS ADMINISTRATION & PARKS 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Enhancements to Parks 034 3 Number of Detailed Projects 014 2 completed EI FFECTIVENESS NDICATORS Percentage of Park Surveys 025%50% 50% Completed C OMMENTS This program area supports Park development activities in the City. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: PLANNING COMMUNITY DEVELOPMENT 101-702& PARKS PM ROGRAMISSION To guide and implement future development and redevelopment of residential, commercial and industrial areas as directed by the principles of the 2030 Comprehensive Plan, the city’s zoning ordinance, the city’s advisory boards and commissions and the city council. Also to conduct special land use studies, perform development reviews, facilitate economic development and assist residents, property owners and developers with planning building projects. 2008200920102011 I NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $197,829$215,192$229,310 $236,160 Commodities 51414150 500 Contractual Services 105,75243,67326,630 27,450 Total $304,095$259,006$255,990 $264,110 Percent Change 19.6%-14.8%-1.2% 3.2% StaffHours No. of Employees (FTE) 2.002.002.20 2.00 BC UDGETOMMENTS In 2010, planning staff began establishing dedicated time to economic development, which has included jumpstarting the city’s effort, connecting with local business groups and serving as the staff liaison to the business and economic development commission (BEDC). In addition to the BEDC, the planning program serves as staff liaison to the planning commission, the community design review board and the housing and redevelopment authority along with attending city council and other city meetings as needed. The 2030 Comprehensive Plan was formally adopted by the city council in 2010 and planning staff have been implementing the required zoning changes as well as using the documents as a vision for all of its operations. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: PLANNING COMMUNITY DEVELOPMENT & PARKS 2008200920102011 Actual Actual EstimateEstimate O/W UTPUTSORKLOAD Revenue generated $46,138$35,559$60,000 $49,070 Number of planning reviews 756790 60 Number of building permit 386425400 390 reviews EI FFECTIVENESS NDICATORS Average # of hours to do 21.51 1 building permit reviews EDA contacts --1 5 C OMMENTS These outputs reflect the number of reviews by city planners and the staff time needed to complete the review, but do not reflect additional staff time spent reviewing applications with citizen boards and commissions. * Indicates data not available CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: PUBLIC HEALTH COMMUNITY DEVELOPMENT INSPECTIONS & PARKS 101-704 PM ROGRAMISSION To improve and protect the health and well-being of the citizens of Maplewood through enforcement and education of local and state rules related to food, lodging and public health. 2008200920102011 I NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $43,848$46,408$47,130 $50,790 Commodities 0161500 500 Contractual Services 2063211,570 1,610 Total $44,054$46,890$49,200 $52,900 Percent Change 12.4%6.4%4.9% 7.5% Staff Hours No. of Employees (FTE) .60.60.60 .60 BC UDGETOMMENTS The increase in personnel services is due to pay increases and an increase in the cost of benefits. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: PUBLIC HEALTH COMMUNITY DEVELOPMENT INSPECTIONS & PARKS 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Number of restaurant 160200195 225 inspections Number of pool inspections 604550 45 Number of public health 252521 29 violations Number of itinerant food 406075 75 sales inspections EI FFECTIVENESS NDICATORS Number of restaurant re- 404037 49 inspections Number of hours on food 450600590 640 sales inspections C OMMENTS 1. The larger Taste of Maplewood increases the amount of time spent on temporary food inspections—educating staff on requirements as well as talking with/meeting with vendors to ensure compliance with outdoor temporary food events. In addition, the larger event requires 100% of the health officer’s time the day/weekend of the event. 2. A continued downturn in the economy can be reflected in the higher incidence of mental health issues and rate of depression; as well as less money available to property owners and families to maintain their home. All of these characteristics (high mental health and depression rate combined with less dispensable income) are evident by the increasing number of public health complaints and “garbage house” incidents. These complaints are very time consuming yet required. 3. The Environmental Health Services and Non-Community Public Water Supply delegation agreements with the Minnesota Department of Health were finalized by July 1, 2010. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: RECREATION COMMUNITY DEVELOPMENT PROGRAMS & PARKS 206-603 PM ROGRAMISSION To provide a variety of leisure time and recreational programs year-round for all ages. 2008200920102011 I NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $414,752$390,081$316,430 $400,240 Commodities 61,38056,90450,410 54,770 Contractual Services 262,411212,207258,490 221,890 Other Charges 5,7711120 0 Total $744,314$659,304$625,330 $676,900 Percent Change -3.0%-11.4%-5.2% 8.2% Staff Hours No. of Employees (FTE) 3.383.382.0 3.5 BC UDGETOMMENTS An Assistant Coordinator position is proposed to be added to the 2011 budget plus there is cost sharing of support services with Parks Administration. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: RECREATION COMMUNITY DEVELOPMENT PROGRAMS & PARKS 2008200920102011 ActualActualEstimateEstimate O/WL UTPUTSORKOAD Total number of teens 380380 360 375 enrolled Adult softball, number of 143140 140 140 teams Fall soccer teams 7148 40 44 Basketball teams 120110125 123 T-ball teams 332424 22 Youth volleyball teams 424046 46 Into. to Soccer Participants 235250250 250 Senior High Basketball teams 604040 40 Number of day camp 2,1802180 2100 2100 participants EI FFECTIVENESS NDICATORS Percent of non-Caucasian 10%12% 10% 15% employees & volunteers Percent of program evaluations rated satisfactory 99%95% 95% 95% or better Percent of programs formally 90%70% 80% 85% evaluated C OMMENTS Demand for Summer Day Camp continues to grow. Staff is currently exploring options that would allow for additional participants. This 12 week camp serves over 2,000 youths. While outputs and workload numbers continue to increase, staffing levels have decreased. Numbers reflected above will not be achievable if replacement of staff if not attainable. Demand for field permits have continued to grow. We are currently issuing over 200 permits a summer. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: RECYCLING COMMUNITY DEVELOPMENT & PARKS 605-706 PM ROGRAMISSION To manage the solid waste and recycling programs to ensure compliance with state rules and regulations. I 2008200920102011 NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $48,866$50,874$68,590 $85,460 Commodities 13,75114,8727,390 7,390 Contractual Services 252,765368,595370,350 522,220 Other Charges 40,20442,15440,430 40,430 Total $355,586$476,495$486,760 $655,500 Percent Change 2.1%34.0%2.2% 34.7% StaffHours No. of Employees (FTE) 00.700.60 0.68 BC UDGETOMMENTS The increase in contractual services costs is due to the increase in the cost paid to provide recycling services. In the past, costs were reduced by a revenue sharing arrangement based on revenue from the sale of paper, cardboard and aluminum. With the 2009 economic downturn, revenue from the sale of recyclables has fallen dramatically as demand has fallen. However, staff is beginning to see stabilization of commodity prices. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: RECYCLINGCOMMUNITY DEVELOPMENT & PARKS 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Education outreach 015,93716,100 17,000 opportunities Number of phone calls to 0501600 800 Recycling Hotline Number of tons of materials 02,5802,600 2,600 recycled City events that featured 088 7 recycling EI FFECTIVENESS NDICATORS Multi-Family units not offering 026532 6 recycling Average number of tons 0 .16 (326 lbs) .16 (326 lbs) .16 (326 lbs) recycled per household C OMMENTS Due to the economic downturn in 2009, the volume of recyclable materials is decreasing due to less consumer spending. Although volume is down, participation in Maplewood has increased from 70% of households to 72%. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: TREE PRESERVATION COMMUNITY DEVELOPMENT & PARKS 219-000 PM ROGRAMISSION 2008200920102011 I NPUTS ActualActualBudgetBudget Direct Expenditures Commodities $10,352$5,344$0 $0 Other1671130 0 Total $10,519$5,457$ 0 $ 0 Percent Change N/A-32.3%-100.0% 0.0% Staff Hours No. of Employees (FTE) 000 0 BC UDGETOMMENTS CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: TREE PRESERVATIONCOMMUNITY DEVELOPMENT & PARKS 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD EI FFECTIVENESS NDICATORS C OMMENTS EXECUTIVE DEPARTMENT BUDGET 2011 Total By ProgramTotal By Program AdministrationAdministration 36%36% H.R. H.R. AdministrationAdministration 28%28% Legal ServicesLegal Services 35%35% Total By Classification Personnel Commodities Services 1% 48% Contractual Services 40% Other Charges 11% CITY OF MAPLEWOOD, MINNESOT A EXECUTIVE DEPARTMENT EXPENDITURE SUMMARY 2010PERCENT 200820092011 ORIGINALOVER(UNDER) Total By ProgramACTUALACTUALBUDGETBUDGET2010 BUDGET Administration$155,220$282,623$301,430$348,11015.5% H.R. Administration265,218233,041280,130264,050-5.7% Legal Services491,233270,472417,400329,370-21.1% Safety8,0287,0709,4808,200-13.5% Totals919,699793,2061,008,440949,730-5.8% Total By Classification Personnel Services241,659361,300401,440456,30013.7% Commodities11,0469,3468,9509,3504.5% Contractual Services388,503358,459392,550383,080-2.4% Capital Outlay and Depreciation0000 N/A Other Charges278,49164,101205,500101,000-50.9% Totals919,699793,2061,008,440949,730-5.8% Total By Fund General Fund919,699793,2061,008,440949,730-5.8% Totals$919,699$793,206$1,008,440$949,730-5.8% Number of Employees (FTE)3.203.003.404.4029.4% 1.4 1.4 1.2 1.0 0.8 Expenditures 0.6 0.4 0.2 0.0 2010 ORIGINAL 2008 ACTUAL 2009 ACTUAL2011 ORIGINAL BUDGET BUDGET 5 4 Employees 3 2 1 2010 ORIGINAL 2009 ACTUAL2011 ORIGINAL 2008 ACTUAL BUDGET BUDGET $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 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$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ CITY OF MAPLEWOOD EXECUTIVE MISSION STATEMENT To provide leadership for the effective implementation of policy directions given by the Maplewood City Council to efficiently deliver public services to the people of Maplewood. 2011 OBJECTIVES 1. Minimize the impact of property taxes on Maplewood home owners in the 2011 City Budget by limiting the property tax increase. 2. Explore options for alternative and sustainable revenues to reduce overall reliance on state finances. 3. Develop a plan to finance deferred capital maintenance and non- capital maintenance improvements needed at City Hall, the Maplewood Community Center and the Public Works Building. 4. Continue action to promote redevelopment of the Gladstone Neighborhood by attracting investment of private developers and building partnerships with the community, business owners and public agencies to leverage new capital investment for improvements to this historic neighborhood. 5. Work to attract new private investment in Maplewood businesses to add new jobs and expand economic opportunity through policies that reduce property taxes and promote economic growth. 6. Continue to expand the delivery of public information to Maplewood citizens. 7. Continue to recruit talented, qualified individuals as city employees. 8. Explore policies for budgetary control through early retirement incentive and leave programs. 9. Further explore policies to control medical insurance costs. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: ADMINISTRATION DEPARTMENT: EXECUTIVE 101-102, 101-119 PM ROGRAMISSION To manage all departments and functions of city operations through department heads as directed by city code, state statute, and the City Council. 2008200920102011 I NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $111,846$247,071$260,230 $305,100 Commodities 8,5885,6135,650 5,900 Contractual Services 34,78629,93935,550 37,110 Total $155,220$282,623$301,430 $348,110 Percent Change -17.0%82.1%6.7% 15.5% Staff Hours No. of Employees (FTE) 1.51.91.9 1.9 BC UDGETOMMENTS Beginning in 2009, personnel services include the shift of duties of Public Works Director to 40% Assistant City Manager. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: ADMINISTRATION EXECUTIVE 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Management Meetings 5254 City Manager reports 1452 News articles 46 EI FFECTIVENESS NDICATORS Performance review N/A*N/A*Good Good Notes: * No review of City Manager or Interim City Manager performed. * Indicates data not available CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: HUMAN RESOURCE EXECUTIVE ADMINISTRATION 101-116 PM ROGRAMISSION To provide a positive, productive work environment through management of employment law practices, labor and employee relations, personnel policies, hiring process, compensation and benefits program, performance, and training. I 2008200920102011 NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $129,813$114,229$141,210 $146,030 Commodities 1,4092,9082,300 2,250 Contractual Services 133,996115,904136,620 115,770 Total $265,218$233,041$280,130 $264,050 Percent Change -19.4%-12.1%20.2% -5.7% StaffHours No. of Employees (FTE) 1.51.51.5 1.5 BC UDGETOMMENTS The reduction in contractual services is due to reduced litigation levels anticipated for 2011. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: HUMAN RESOURCE EXECUTIVE ADMINISTRATION 2008200920102011 ActualActualEstimateEstimate O/W UTPUTS ORKLOAD Number of full-time, regular employees who left City 17610 6 employment during the reporting period Number of grievances 414 4 Number of employment investigations conducted or 161212 12 overseen by HR EI FFECTIVENESS NDICATORS Turnover rate 8.2%3.2%5.5%3.4% Percentage of internal customers rating service as 100%100%100%100% good to excellent EM FFICIENCYEASURES Average number of working days from request to fill vacancy until top candidates 282520 20 are referred to hiring supervisor in an internal hiring process Average number of working days from request to fill vacancy until top candidates 484542 42 are referred to hiring supervisor in an external hiring process C OMMENTS Turnover in 2008, 2009 and 2010 results, in part, from early retirement incentives. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: LEGAL SERVICES DEPARTMENT: EXECUTIVE 101-103 PM ROGRAMISSION To provide legal services for the City Council and administrative staff and to prosecute City criminal cases in court. 2008200920102011 I NPUTS Actual Actual Budget Budget Direct Expenditures Personnel Services $0$0$0 $5,170 Commodities 06370 500 Contractual Services 212,742205,734211,900 222,700 Other Charges 278,49164,101205,500 101,000 Total $491,233$270,472$417,400 $329,370 Percent Change 71.3%-44.9%54.3% -21.1% StaffHours No. of Employees (FTE) 000 0 BC UDGETOMMENTS The allocation for judgments and claims was decreased from $200,000 to $100,000 with attorney expenses being the other major part of this program. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: LEGAL SERVICES EXECUTIVE 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Prosecution cases opened 6,6006,6006,600 6,600 Civil cases processed 120120120 120 Meetings attended: Prosecution 530530530 530 Civil 150150150 150 EI FFECTIVENESS NDICATORS % of criminal code enforcement cases favorably 99%99%99% 99% resolved % of litigation cases resulting in a favorable disposition of either a dismissal or a 100%100%100% 100% settlement of less than $25,000 C OMMENTS * Indicates data not available CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: SAFETY DEPARTMENT: EXECUTIVE 101-114 PM ROGRAMISSION To ensure compliance with federal, state safety laws, regulations and City policies. I 2008200920102011 NPUTS ActualActual Budget Budget Direct Expenditures Commodities $1,049$188$1,000 $700 Contractual Services 6,9796,8828,480 7,500 Total $8,028$7,070$9,480 $8,200 Percent Change -28.4%-11.9%34.1% -13.5% Staff Hours No. of Employees (FTE) 000 0 BC UDGETOMMENTS The Safety Consultant that was previously retained to do monthly work will provide advice whenever needed for a contracted hourly fee. The consultant will continue to do Public Works specific Safety Training, the yearly OSHA required “Aware” and “Right to Know” employee training. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: SAFETY EXECUTIVE 2008200920102011 ActualActualEstimateEstimate EI FFECTIVENESS NDICATORS Number of work-related 523720 20 injuries reported Number of worker days lost 4831635 25 due to injuries Percent of injuries involving 19%41%15% 15% lost work days C OMMENTS The numbers have been fairly steady from year to year on injuries and lost time. The City does a very good job bringing employees back to work with restrictions. Injured employees are brought back to do office work if they cannot perform their regular job. FINANCE DEPARTMENT BUDGET 2011 Total By ProgramTotal By Program AdministrationAdministration 42%42% AmbulanceAmbulance Service BillingService Billing 5%5% Finance ServicesFinance Services 53%53% Total By Classification Personnel Services 74% Commodities Other Charges 1% 4% Contractual Services 21% CITY OF MAPLEWOOD, MINNESOT A FINANCE DEPARTMENT EXPENDITURE SUMMARY 2010PERCENT 200820092011 ORIGINALOVER(UNDER) Total By ProgramACTUALACTUALBUDGETBUDGET2010 BUDGET Administration$403,962$329,651$301,760$328,0908.7% Ambulance Service Billing84,71954,58272,81041,170-43.5% Finance Services349,758362,808373,910408,6309.3% Totals838,439747,041748,480777,8903.9% Total By Classification Personnel Services524,814529,886534,270577,1908.0% Commodities12,9469,0546,1607,37019.6% Contractual Services232,513179,193171,050161,330-5.7% Capital Outlay and Depreciation36,891000 N/A Other Charges31,27528,90837,00032,000-13.5% Totals838,439747,041748,480777,8903.9% Total By Fund General Fund753,720692,459675,670736,7209.0% Ambulance Service Fund84,71954,58272,81041,170-43.5% Totals$838,439$747,041$748,480$777,8903.9% Number of Employees (FTE)7.006.256.256.250.0% 1.0 0.8 0.6 Expenditures 0.4 0.2 0.0 2008 ACTUAL 2011 ORIGINAL 2009 ACTUAL 2010 ORIGINAL BUDGET BUDGET 8.00 6.00 Employees 4.00 2.00 0.00 2009 ACTUAL2010 ORIGINAL 2011 ORIGINAL 2008 ACTUAL BUDGET BUDGET $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 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$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ CITY OF MAPLEWOOD FINANCE DEPARTMENT MISSION STATEMENT To provide quality financial services and to maintain the city’s financial health and stability. 2011 OBJECTIVES 1. Arrange for the issuance of bonds to finance projects that will improve and expand the city’s infrastructure of streets and utilities and explore opportunities for refunding of existing debt to move interest costs. 2. Maintain city’s bond rating of Aa2 from Moody’s. 3. Prepare and distribute the Comprehensive Annual Financial Report for 2010 by May 23, 2011. 4. Prepare and distribute the 2012-2016 Capital Improvement Plan by June 27, 2011. 5. Prepare and distribute the proposed 2012 Budget for City Council review by August 22, 2011. 6. Submit 2010 CAFR to Government Finance Officers Association to receive the Certificate of Achievement for Excellence in Financial Reporting Award. 7. Submit 2011 Budget to Government Finance Officers Association to receive the Distinguished Budget Presentation Award. 8. Survey internal customers to determine the effectiveness of financial services by October 21, 2011. 9. Continue to review the city’s system of internal controls so as to safeguard the city’s assets. 10. Timely completion of the city’s external audit with minimal audit adjusting entries. 11. Continued staff training, particularly in the areas of staff cross-training. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: ADMINISTRATION DEPARTMENT: FINANCE 101-201 PM ROGRAMISSION To manage department operations, borrow money to finance city expenditures, invest city money, prepare and monitor the annual city budget and prepare the annual update of the city’s five-year capital improvement plan. I 2008200920102011 NPUTS ActualActualBudgetBudget DirectExpenditures Personnel Services $185,220 $184,386 $188,210 $207,360 Commodities 12,363 9,054 6,000 7,370 Contractual Services 205,535 136,211 107,550 113,360 Other 844 0 0 0 Total $403,962 $329,651 $301,760 $328,090 Percent Change 67.4% -18.4% -8.5% 8.7% StaffHours No. of Employees (FTE) 222 2 BC UDGETOMMENTS The increase in personnel services is due to pay increases and an increase in the cost of benefits. There is also an anticipated increase in audit fees over the 2010 Budget but still less than the 2010 actuals. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: ADMINISTRATION FINANCE 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Number of pages in budget 300 310 330 330 booklet Number of pages in capital 172 142 169 160 improvement plan booklet C OMMENTS The number of pages in the budget booklet increased by 25% when the 2004 budget was prepared in 2003 and changed to a program-performance format. Since then the number of pages has not changed significantly. The number of pages in the capital improvement plan booklet is affected by the number of projects that are included in it. No significant change in the number of projects is anticipated in 2011. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: AMBULANCE SERVICE BILLING DEPARTMENT: FINANCE 606-203 PM ROGRAMISSION To bill, collect and account for ambulance service charges. I 2008200920102011 NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $75,268$19,155$18,130 $ 0 Commodities 5830160 0 Contractual Services 8,86835,42754,520 41,170 Total $84,719$54,582$72,810 $41,170 Percent Change 3.6%-35.6%33.4% -43.5% Staff Hours No. of Employees (FTE) 1.25.25 0 BC UDGETOMMENTS During 2009, ambulance service billing transitioned to an outside provider. This accounts for the decrease in personnel services and the increase in contractual services. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: AMBULANCE SERVICE BILLING FINANCE 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Number of service calls billed 2,26400 0 Number of payments posted 4,754559150 0 EI FFECTIVENESS NDICATORS Percent of unpaid ambulance bills over two years old written 36.0%N/AN/A N/A off C OMMENTS The number of payments per bill averages 1.2 because many insurance policies require a co-pay by the patient. There are no payments on bills that are uncollectible which causes the average number of payments to be less than two. The law requires all ambulance service providers to accept assignment. This means that the City is prohibited from collecting the remaining balance on ambulance bills after the Medicare payment. The ambulance rates have been increased to fully offset these uncollectible balances. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: FINANCE SERVICES DEPARTMENT: FINANCE 101-202 PM ROGRAMISSION To collect and deposit revenues, disburse money to pay vendors and employees, maintain accounting records, prepare financial reports, maintain adequate insurance coverage, and assist with the preparation of the annual city budget and five-year capital improvement plan. I 2008200920102011 NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $264,326$326,345$327,930 $369,830 Contractual Services 18,1107,5558,980 6,800 Capital Outlay 36,89100 0 Other Charges 30,43128,90837,000 32,000 Total $349,758$362,808$373,910 $408,630 Percent Change -16.5%3.7%3.1% 9.3% Staff Hours No. of Employees (FTE) 4.004.004.00 4.25 BC UDGETOMMENTS The increase in personnel services is due to pay increases, an increase in the cost of benefits and the transfer of the remaining portion of staff time from the Ambulance Service Billing program. Investment Management Fees are anticipated to decrease in 2011 based on past history and investment earnings being down. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: FINANCE SERVICES FINANCE 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Number of pages in annual financial report 203201 201 201 EI FFECTIVENESS NDICATORS Receive the GFOA Certificate on the annual YesYes Yes Yes financial report EM FFICIENCYEASURES Percent of benefit earning employees paid by 73%99% 100% 100% direct deposit C OMMENTS The number of pages in the annual financial report fluctuates based upon the length of the notes to the financial statements, number of funds, and changes in generally accepted accounting principles. The percent of benefit earning employees paid by direct deposit has gradually increased each year since 1995 when it was first offered as an option. Beginning in 2001, all new employees were required to enroll in the direct deposit program. All non-casual employees were strongly encouraged to enroll beginning in 2008. FIRE DEPARTMENT BUDGET 2011 Total By ProgramTotal By Program Emergency Emergency Medical ServicesMedical Services 51%51% Fire PreventionFire Prevention 2%2% AdministrationAdministration Fire SuppressionFire Suppression 15%15% 32%32% Total By Classification Personnel Services 68% Commodities 6% Contractual Services 16% Capital Outlay Other Charges and Depreciation 8% 2% CITY OF MAPLEWOOD, MINNESOT A FIRE DEPARTMENT EXPENDITURE SUMMARY 2010PERCENT 200820092011 ORIGINALOVER(UNDER) Total By ProgramACTUALACTUALBUDGETBUDGET2010 BUDGET Administration$712,167$713,042$641,460$640,800-0.1% Emergency Management13,34718,72121,42012,960-39.5% Emergency Medical Services1,696,7701,697,8942,176,6202,196,3400.9% Fire Prevention78,99173,71676,33080,5305.5% Fire Suppression1,244,5571,105,1871,413,3301,395,430-1.3% Totals3,745,8323,608,5604,329,1604,326,060-0.1% Total By Classification Personnel Services2,297,8482,335,4052,869,1502,960,8603.2% Commodities342,966207,100280,680248,180-11.6% Contractual Services528,058577,674697,310706,4501.3% Capital Outlay and Depreciation129,84685,241129,25082,350-36.3% Other Charges447,114403,140352,770328,220-7.0% Totals3,745,8323,608,5604,329,1604,326,060-0.1% Total By Fund Ambulance Service Fund2,076,9582,103,1472,497,7602,517,4800.8% General Fund1,668,8741,505,4131,831,4001,808,580-1.2% Totals$3,745,832$3,608,560$4,329,160$4,326,060-0.1% Number of Employees (FTE)17.7318.2020.1020.00-0.5% 5.0 Expenditures 4.0 3.0 2009 ACTUAL2010 ORIGINAL 2011 ORIGINAL 2008 ACTUAL BUDGETBUDGET 20.50 20.00 19.50 19.00 Employees 18.50 18.00 17.50 17.00 16.50 2010 ORIGINAL 2009 ACTUAL2011 ORIGINAL 2008 ACTUAL BUDGETBUDGET $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 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$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ CITY OF MAPLEWOOD FIRE DEPARTMENT MISSION STATEMENT To provide the highest quality service in public and employee education, fire prevention and emergency response in a safe, professional and effective manner. 2011 OBJECTIVES 1. Reduce response times to fire and EMS calls by 5%. 2. Recruit new firefighters. 3. Evaluate new services and techniques to improve our customer service. 4. Update and refine emergency preparedness plans. 5. Train at the highest level possible in a safe environment. 6. Evaluate new ways of becoming more efficient. 7. Fire training facility funding procurement. 8. Implement a new staffing program 9. Station study. 3-84 CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: ADMINISTRATION DEPARTMENT: FIRE 101-411 and 606-411 PM ROGRAMISSION To provide administrative, clerical and payroll support to all programs within the Fire Department. I 2008200920102011 NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $222,423$224,290$232,690 $249,140 Commodities 12,1728,37614,750 13,750 Contractual Services 86,17277,23673,700 57,590 Other Charges 391,400 403,140320,320 320,320 Total $712,167$713,042$641,460 $640,800 Percent Change -4.5%0.1%-10.0% -0.1% Staff Hours No. of Employees (FTE) 2.52.52.0 2.0 BC UDGETOMMENTS The decrease in contractual services is due to moving a portion of the internal I.T. charges to the EMS fund to better account for EMS fund costs. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: ADMINISTRATION FIRE 2008200920102011 Actual Actual EstimateEstimate O/W UTPUTSORKLOAD Number of staff meetings 484750 50 held Number of paid-per-call 786980 60 staff Number of FTE 171717 19 EI FFECTIVENESS NDICATORS Per capita cost excluding $45$40$47 $46 ambulance service False alarm violations 11911180 95 Additions of new paid on call 8610 10 Firefighters C OMMENTS False alarm violations went down slightly from 119 in 2008 to 111 in 2009. This is still higher than we would like to see. We plan to work more with the owners of the buildings that continue to have multiple alarms. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: EMERGENCY FIRE MANAGEMENT 101-413 PM ROGRAMISSION To assist key officials and emergency services in carrying out their duties and responsibilities under emergency conditions. I 2008200920102011 NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $4,144$9,188$8,460 $ 0 Commodities 2361101,450 1,450 Contractual Services 8,9679,42311,510 11,510 Total $13,347$18,721$21,420 $12,960 Percent Change -4.3%40.3%14.4% -39.5% Staff Hours No. of Employees (FTE) 000 0 BC UDGETOMMENTS CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET DEPARTMENT: PROGRAM: FIRE EMERGENCY MANAGEMENT 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD City plan updated YesYesYes Yes Skywarn activations 637 4 Meetings/training sessions 645875 60 attended EI FFECTIVENESS NDICATORS Hours spent updating City 423640 35 plan Hours spent on all hazardous 10064150 75 planning Number of grants 011 1 C OMMENTS We continue to upgrade the city’s emergency action plan and meet monthly with Ramsey County emergency management staff to facilitate on-going training and planning. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: EMERGENCY MEDICAL FIRE SERVICES 606-403, 101-412, 606-412 PM ROGRAMISSION To provide Emergency Medical Services, including emergency medical treatment and transport; sponsor and participate in public education and community awareness efforts to promote first aid skills, healthy living, and accident reduction. 2008 2009 2010 2011 I NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $1,256,251$1,237,312$1,595,670 $1,613,360 Commodities 123,364126,088163,750 138,750 Contractual Services 204,388279,488325,500 377,080 Depreciation 57,05355,00659,250 59,250 Other Charges 55,714032,450 7,900 Total $1,696,770$1,697,894$2,176,620 $2,196,340 Percent Change 8.7%0.1%28.2% 0.9% StaffHours No. of Employees (FTE) 10.2410.2410.50 11.5 BC UDGETOMMENTS The increase in contractual services is from adding a charge for I.T. services and increased dispatching costs. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: EMERGENCY MEDICAL FIRE SERVICES 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Total EMS calls 3,2463,2663,385 3,400 Total ALS transports 2,5312,3692,475 2,600 (Advanced Life Support) Total BLS transports 92181175 190 (Basic Life Support) Total number of ambulances 666 6 in service Total billable no transport calls 535355 55 Average time spent per EMS 48 min.52 min.50 min. 48 min. Call EI FFECTIVE NDICATORS Avg. EMS response time 5.3 min.6.6 min.5.5 min. 5.5 min. C OMMENTS We had a decrease in BLS transports of 68 from 2008 to 2009. This decrease is due in part to providing services to patients at the scene and not transporting to a hospital. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: FIRE PREVENTION DEPARTMENT: FIRE 101-405 PM ROGRAMISSION To provide preservation of life and property to the citizens by way of fire prevention, education and code enforcement. 2008200920102011 I NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $69,316$68,622$61,190 $67,390 Commodities 6,4222,5768,400 6,900 Contractual Services 3,2532,5186,740 6,240 Total $78,991$73,716$76,330 $80,530 Percent Change 4.2%-6.7%3.5% 5.5% Staff Hours No. of Employees (FTE) .50.60.50 .50 BC UDGETOMMENTS The increase in personnel services is due to pay increases and an increase in the cost of benefits. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: FIRE PREVENTION FIRE 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Safety inspections 415500450 500 Life safety complaints 322730 30 investigated Community education events 162220 20 EI FFECTIVENESS NDICATORS Number of reinspections 574355 40 Number of second 232225 25 reinspections Participants in fire prevention 9171,077900 1,000 training C: OMMENTS In 2009, the fire marshal, along with the full-time firefighters, completed 500 life safety inspections of apartment buildings, nursing homes and businesses. These life safety inspections focus on fire code violations and fire hazards. The inspections include recommendations for compliance. Staff held 22 community education events and delivered our message of fire prevention to over 1,000 attendees. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: FIRE SUPPRESSION DEPARTMENT: FIRE 101-404 PM ROGRAMISSION To provide the highest level of fire suppression services to our customers in a timely and professional manner. 2008200920102011 I NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $745,714$795,993$971,140 $1,030,970 Commodities 200,77269,95092,330 87,330 Contractual Services 225,278209,009279,860 254,030 Capital Outlay 72,79330,23570,000 23,100 Total $1,244,557$1,105,187$1,413,330 $1,395,430 Percent Change 3.9%-11.2%27.9% -1.3% Staff Hours No. of Employees (FTE) 4.494.865.20 6.00 BC UDGETOMMENTS A large decrease came in the area of capital outlay by postponing purchases of vehicles and equipment. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: FIRE SUPPRESSION FIRE 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Population served: M 36,71737,75538,778 38,970 APLEWOOD L 700700700 700 ANDFALL Total fire calls 676673690 675 Total EMS calls 3,2463,1633,440 3,325 EI FFECTIVENESS NDICATORS Percentage of response time 24.1%16%30% 30% of less than four minutes Percentage of response time 53%42%55% 75% of less than six minutes Average number of 5.04.05.0 8.0 firefighters per call C OMMENTS Our response time for both four minutes or less and six minutes or less have increased due to the amount of calls that are coming in back-to-back. INFORMATION TECHNOLOGY DEPARTMENT BUDGET 2011 Total By ProgramTotal By Program Information Information Technology Technology ServicesServices 100.0%100.0% TTotal By Classificationotal ByClassification Personnel Commodities Services 14% 38% Contractual Services Other Charges Capital Outlay <1%37% and Depreciation 8% CITY OF MAPLEWOOD, MINNESOTA INFORMATION TECHNOLOGY DEPARTMENT EXPENDITURE SUMMARY 2010PERCENT 20082009ORIGINAL2011OVER(UNDER) Total By ProgramACTUALACTUALBUDGETBUDGET2010 BUDGET Information Technology Services$715,102$720,532$742,210$737,630-0.6% Phone Support Services5,975000 N/A Totals721,077720,532742,210737,630-0.6% Total By Classification Personnel Services272,200284,050279,910309,57010.6% Commodities74,97589,602105,22096,120-8.6% Contractual Services220,535262,833256,780271,2205.6% Capital Outlay and Depreciation143,70583,66299,58060,000-39.7% Other Charges9,6623857207200.0% Totals$721,077$720,532$742,210$737,630-0.6% Total By Fund Information Technology Fund$721,077$720,532$742,210$737,630-0.6% Number of Employees (FTE)3.103.753.003.000.0% 0.80.8 0.6 Expenditures 0.4 0.2 0.0 2010 ORIGINAL 2011 ORIGINAL 2008 ACTUAL 2009 ACTUAL BUDGETBUDGET 4.00 3.50 3.00 2.50 Employees 2.00 1.50 1.00 0.50 0.00 2010 ORIGINAL 2011 ORIGINAL 2009 ACTUAL 2008 ACTUAL BUDGET BUDGET $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 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$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ CITY OF MAPLEWOOD INFORMATION TECHNOLOGY DEPARTMENT MISSION STATEMENT To provide the most effective information technology services and support possible to the City of Maplewood staff and citizens. 2011 OBJECTIVES 1. Increase documentation of IT systems 2. Increase documentation of IT policies & procedures 3. Improve helpdesk responsiveness 4. Improve support of City applications 5. Continue to work with Building Maintenance to improve security at City buildings 6. Begin process of rewiring at City Hall 7. Continue to work with staff in taking full advantage of our document management system CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: INFORMATION DEPARTMENT: INFORMATION TECHNOLOGY SERVICES TECHNOLOGY 703-118 PM ROGRAMISSION To provide and support internal information systems and create external interfaces that facilitates access to city information. 2008200920102011 I NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $266,240$284,050$279,910 $309,570 Commodities 74,97589,602105,220 96,120 Contractual Services 220,520262,833256,780 271,220 Depreciation 143,70583,66299,580 60,000 Other9,662385720720 Sub-Total $715,102$720,532$742,210 $737,630 Percent Change 7.9%0.8%3.0% -0.6% Less charges to other depts. (746,060)(652,019)(593,670) (593,680) Net Total ($30,958)$68,513$148,540 $143,950 StaffHours No. of Employees (FTE) 3.003.003.00 3.00 BC UDGETOMMENTS Due to the lack of high dollar expenditures over the past 5 years, we’ve seen a large decrease in depreciation and this has allowed us to absorb the costs of obtaining additional helpdesk services. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: INFORMATION TECHNOLOGY INFORMATION SERVICESTECHNOLOGY 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Number of devices maintained 474522540 540 Number of workstations 207210215 215 maintained Number of help desk requests* 1,8161,8342,100 2,200 Number of computers replaced 281925 25 EI FFECTIVENESS NDICATORS Percent of help desk service 55%56%60% 65% calls resolved within 24 hrs ** Percent of internal customers rating services as good or 89%89%90% 92% excellent Number of web page hits by 1,801,500725,973119,174 130,000 external users EM FFICIENCYEASURES IT wage and benefit $1,286$1,352$1,302 $1,440 expenditures per workstation C OMMENTS Estimates for Outputs/Workload in 2011 stay consistent with 2010 with a small rise in help desk requests as employees continue to see an increase in their use of technology in their daily work. Website reporting continues to change. In late 2009 we saw a large drop off that staff is working with the vendor on explaining. I believe that they are simply reporting a more true representation of actual visitors looking at our pages in which case it will give us a better idea of the amount of people we’re actually reaching. 2011 estimates are based on 2010 actual numbers. * Total calls (service calls plus project calls) ** Service calls are those having a chance of being resolved within 24 hours. Other requests fall into the projects category, where because of job type, problems, parts, etc., cannot be resolved within 24 hours. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: PHONE SUPPORT DEPARTMENT: INFORMATION SERVICES TECHNOLOGY 703-121 PM ROGRAMISSION To provide and support the citywide telecommunication system. I 2008200920102011 NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $5,960$ 0$ 0 $ 0 Contractual Services 1500 0 Total $5,975$ 0$ 0 $ 0 Percent Change -33.8%N/AN/A N/A Staff Hours No. of Employees (FTE) .1000 0 BC UDGETOMMENTS The costs for phone support services continue to be funded from the Information Technology Services Program in 2011. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: PHONE SUPPORT INFORMATION SERVICESTECHNOLOGY 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Number of devices maintained 427425 425 Number of help desk calls * 110120 120 EI FFECTIVENESS NDICATORS Percent of help desk service 46%55% 55% calls resolved within 24 hrs ** EM FFICIENCYEASURES Total operating and maintenance expenditures per $23N/A N/A device. BC udgetomments As the phone system ages we expect an increase in service calls. 2009 has seen some server hardware replacements which we believe will continue in 2010. * Total calls (service calls plus project calls) ** Service calls are those having a chance of being resolved within 24 hours. Other requests fall into the projects category, where because of job type, problem, parts, etc., cannot be resolved within 24 hours. LEGISLATIVE DEPARTMENT BUDGET 2011 Total By ProgramTotal By Program City CouncilCity Council 84%84% Charitable Charitable Commmunity Commmunity Police Civil Police Civil GamblingGambling Outreach Outreach Service Service 14%14% CommitteeCommittee CommissionCommission <1%<1% Parks & Parks & 1%1% PlanningPlanningRecreation Recreation CommissionCommission CommissionCommission <1%<1% 1%1% Total By Classification Contractual Services 63% Commodities 4% Other Charges Personnel <1% Services 33% CITY OF MAPLEWOOD, MINNESOT A LEGISLATIVE DEPARTMENT EXPENDITURE SUMMARY 2010PERCENT 200820092011 ORIGINALOVER(UNDER) Total By ProgramACTUALACTUALBUDGETBUDGET2010 BUDGET Charitable Gambling$39,895$44,756$25,120$25,1200.0% City Council150,366139,291159,060155,270-2.4% Commmunity Outreach Committee793203200.0% Parks & Recreation Commission11310180-41.9% Planning Commission1,0499641,1101,070-3.6% Police Civil Service Commission2,5102,7642,1802,1800.0% Totals193,828187,785188,100184,140-2.1% Total By Classification Personnel Services62,46966,00459,86059,8600.0% Commodities6,8306,6118,3008,000-3.6% Contractual Services124,310108,825119,820116,160-3.1% Capital Outlay and Depreciation06,20400 N/A Other Charges2191411201200.0% Totals193,828187,785188,100184,140-2.1% Total By Fund Charitable Gambling Tax Fund39,89544,75625,12025,1200.0% General Fund153,933143,029162,980159,020-2.4% Totals$193,828$187,785$188,100$184,140-2.1% Number of Employees (FTE)0.000.000.000.000.00 0.2 Expenditures 0.1 2009 ACTUAL 2008 ACTUAL2010 ORIGINAL 2011 ORIGINAL BUDGET BUDGET 5.00 4.00 3.00 Employees 2.00 1.00 0.00 2008 ACTUAL2009 ACTUAL2010 ORIGINAL 2011 ORIGINAL BUDGETBUDGET $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 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$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ CITY OF MAPLEWOOD LEGISLATIVE MISSION STATEMENT To provide for the establishment of policies and adoption of local laws for the public health, safety and welfare of the people of the City of Maplewood. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: CHARITABLE GAMBLING DEPARTMENT: LEGISLATIVE 205-000 PM ROGRAMISSION The Charitable Gambling Fund accounts for expenditures of the City gambling tax. The tax is ten percent of the net receipts of a licensed organization for lawful gambling. The City Council allocates the funds to agencies and departments that provide City-related services. I 2008200920102011 NPUTS ActualActualBudgetBudget Direct Expenditures Contractual Services $39,676$38,411$25,000 $25,000 CapitalOutlay 06,2040 0 OtherCharges 219141120 120 Total $39,895$44,756$25,120 $25,120 Percent Change 11.1%12.2%-43.9% 0.0% Staff Hours No. of Employees (FTE) 000 0 BC UDGETOMMENTS The requests approved by the City Council for 2010 are as follows: $1,300American Red Cross 1,000Ashland Productions 550 City of Maplewood Scholarship Fund 1,050 Dispute Resolution Center 2,200 Friends of the Nature Center 480 Heritage Theatre Company 3,040 Maplewood Historical Society 3,450 Maplewood Community Center 700 Maplewood Firefighters Flower Fund 3,580 Maplewood Police Explorers 3,650 Maplewood Police Reserves 820 Poj Koob Yawm Ntxwy(PKYN) 2,280 Ramsey County Fair 500 St. Paul Composite Squadron Civilian Air Patrol 200 Walker at Hazel Ridge $24,800 Total ESTIMATED RESERVES: $200 CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: CHARITABLE GAMBLING LEGISLATIVE 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Requests considered 916 Requests awarded 815 C OMMENTS The number of requests received and awarded has been fairly constant, but proceeds from the Charitable Gambling tax have receded in recent years. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: CITY COUNCIL DEPARTMENT: LEGISLATIVE 101-101 PM ROGRAMISSION To establish policy, adopt laws and appoint members of advisory commissions. I 2008200920102011 NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $62,469$66,004$59,860 $59,860 Commodities 6,3515,6547,300 7,100 Contractual Services 81,54667,63391,900 88,310 Total $150,366$139,291$159,060 $155,270 Percent Change 9.5%-7.4%14.2% -2.4% StaffHours No. of Employees (FTE) 000 0 BC UDGETOMMENTS The 2011 Budget includes no wage increase for Council members. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: CITY COUNCIL LEGISLATIVE 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Number of City Council 3230 meetings Number of Council/Manager 2420 Workshops Agenda items 742600 C OMMENTS The above items are a small part of the workload for the City Council. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: COMMUNITY OUTREACH DEPARTMENT: LEGISLATIVE COMMITTEE 101-104 PM ROGRAMISSION To work with the local business community welcoming new and relocated residents to the city providing information on services and opportunities within the community. 2008200920102011 I NPUTS ActualActualBudgetBudget Direct Expenditures Commodities$ 0$ 0$300 $300 Contractual Services 7920 20 Total $ 7$ 9$ 320 $ 320 Percent Change 0.0%28.6%3455.6% 0.0% StaffHours No. of Employees (FTE) 000 0 BC UDGETOMMENTS The Maplewood Community Outreach Committee is not active yet. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET DEPARTMENT: PROGRAM: LEGISLATIVE COMMUNITY OUTREACH COMMITTEE 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Contests sponsored 002 Community awareness 002 events sponsored Bias crime complaints 000 Businesses and 0050 Organizations Participating Percentage of new residents 0%0%90% % contacted by the committee EI FFECTIVENESS NDICATORS Number of people attending N/AN/A200 community events Percentage of Businesses and Organizations 0%0%50% % Participating Percentage of New Residents Contacted by the 0%0%50% % Committee C OMMENTS Community Outreach to start in 2010. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: PARKS & RECREATION DEPARTMENT: LEGISLATIVE COMMISSION 101-106 PM ROGRAMISSION To serve as the liaison to the City Council between city residents and staff on all matters pertaining to parks, recreation and trails. 2008200920102011 I NPUTS ActualBudgetBudgetBudget Direct Expenditures Commodities$ 0$ 0$100 $ 0 Contractual Services 11210 180 Total $ 1$ 1$ 310 $ 180 Percent Change 0.0%0.0%30900.0% -41.9% Staff Hours No. of Employees (FTE) 000 0 BC UDGETOMMENTS The Parks and Recreation Commission budget includes incidental costs for travel and training (two commissioners to attend the State Conference), related workshops and meals for parks tours. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET DEPARTMENT: PROGRAM: LEGISLATIVE PARKS & RECREATION COMMISSION 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Number of public meetings 141422 22 Commission items requiring 242420 20 formal action EI FFECTIVENESS NDICATORS Number of meetings involving the public; i.e., park planning 8812 12 process, community issues, etc. Percentage of recommendations adopted by 98%98%95% 95% the city council EM FFICIENCYEASURES Average number of days between recommendation 141428 28 from the commission to city council action on the item C OMMENTS The Parks and Recreation Commission is a nine-member, volunteer resident advisory board to the City Council on all matters relating to parks, recreation, trail, open space and park development issues. The commission meets the third Wednesday monthly but has experienced increased meetings due to public hearings for recent park development. Community Development and Parks staff serve as the liaison between the Parks and Recreation Commission and City Council. The commission does an excellent job in resolving public issues based on extensive surveying and coordinating the public input process to ensure community “buy-in” prior to submittal to the City Council. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: PLANNING COMMISSION LEGISLATIVE 101-107 PM ROGRAMISSION To advise the City Council on zoning and land use requests and to periodically review and revise the city’s comprehensive land use plan. 2008200920102011 I NPUTS ActualActualBudgetBudget Direct Expenditures Commodities $479$957$600 $600 ContractualServices 5707510 470 Total $1,049$ 964$1,110 $1,070 Percent Change -22.8%-8.1%15.1% -3.6% Staff Hours No. of Employees (FTE) 000 0 BC UDGETOMMENTS CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: PLANNING COMMISSION LEGISLATIVE 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Number of applications 6050 50 reviewed EI FFECTIVENESS NDICATORS Number of public meetings 2322 22 held C OMMENTS Number of development applications reviewed by the Planning Commission at public meetings. $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 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$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ CITY OF MAPLEWOOD POLICE CIVIL SERVICE COMMISSION MISSION STATEMENT The Maplewood Police Civil Service Commission will help to ensure a fair and objective hiring process for sworn law enforcement positions and will investigate any grievances brought before it and render an impartial decision. 2011 OBJECTIVES RELATED TO CITY’S STRATEGIC PLANS 1. Maintain a sworn police officer list. 2. Create a promotional list if needed. 3. Respond to any complaints and requests for hearings under the jurisdiction of the Commission. S\FINANCE\WORD\MISC\11LEG-PCSCOBJ.doc CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: POLICE CIVIL SERVICE DEPARTMENT: LEGISLATIVE COMMISSION 101-105 PM ROGRAMISSION To help ensure a fair and objective hiring process for sworn law enforcement positions and to investigate any grievances or discipline submitted to the Commission and render an impartial decision. 2008200920102011 I NPUTS ActualBudgetBudgetBudget Direct Expenditures Contractual Services $2,510$2,764$2,180 $2,180 Total $2,510$2,764$2,180 $2,180 Percent Change 88.9%10.1%-21.1% 0.0% Staff Hours No. of Employees (FTE) 000 0 BC UDGETOMMENTS CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET DEPARTMENT: PROGRAM: LEGISLATIVE POLICE CIVIL SERVICE COMMISSION 2008200920102011 ActualEstimateEstimateEstimate O/W UTPUTSORKLOAD Number of lists created - 10 external Number of lists created - 30 internal EI FFECTIVENESS NDICATORS Average number of working days between approval to 3535 post position and adoption of promotional list Average number of working days between approval to 7575 post position and adoption of external eligibility list C OMMENTS The External and Internal Posting and Eligibility List has very little change from year to year on the average number of working days to adoption of a list. There are some years where there is no need to create an external eligibility list and other years where there is no need to create an internal eligibility list. On the other hand, sometimes there is a need to create 2-3 lists, depending on new police positions, retirements and resignations. If there is a high ranking vacancy, lists are needed of all job titles below it due to probable promotions. POLICE DEPARTMENT BUDGET 2011 Total By ProgramTotal By Program Police ServicesPolice Services 74%74% InvestigationsInvestigations 14%14% Animal ControlAnimal Control <1%<1% AdministrationAdministration 11%11% TotalByClassification Personnel Services 85% Commodities Capital Outlay 4% Contractual and Depreciation Services <1% 11% CITY OF MAPLEWOOD, MINNESOTA POLICE DEPARTMENT EXPENDITURE SUMMARY 2010PERCENT 200820092011ORIGINALOVER(UNDER) Total By ProgramACTUALACTUALBUDGETBUDGET2010 BUDGET Administration$973,992$843,136$830,040$892,7307.6% Animal Control38,26541,92443,44043,4400.0% Dispatching Services222,8405,44900 N/A Investigations998,9371,038,9721,179,2101,085,910-7.9% Police Services5,294,5435,425,8135,689,1105,794,7301.9% Totals7,528,5777,355,2947,741,8007,816,8101.0% Total By Classification Personnel Services6,048,9196,039,6336,523,1806,529,7600.1% Commodities485,531290,324328,470328,4700.0% Contractual Services876,737883,549800,650854,5806.7% Capital Outlay and Depreciation115,971141,55989,500104,00016.2% Other Charges1,41922900 N/A Totals7,528,5777,355,2947,741,8007,816,8101.0% Total By Fund Ambulance Service Fund27033900 N/A Buffer Zone Protection Plan Grant6000 N/A Enhanced 911 Service836000 N/A General Fund7,507,0377,331,1827,715,8007,790,8101.0% Justice Assistance Grant117000 N/A Law Enforcement Block Grant1000 N/A Police Services Fund20,31023,77326,00026,0000.0% Totals$7,528,577$7,355,294$7,741,800$7,816,8101.0% Number of Employees (FTE)61.2059.8059.9060.160.4% 8.0 6.0 Expenditures 4.0 2.0 0.0 2008 ACTUAL 2009 ACTUAL 2011 ORIGINAL 2010 ORIGINAL BUDGET BUDGET 80.00 60.00 Employees 40.00 20.00 0.00 2008 ACTUAL 2009 ACTUAL2010 ORIGINAL 2011 ORIGINAL BUDGET BUDGET $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 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$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ CITY OF MAPLEWOOD POLICE DEPARTMENT MISSION STATEMENT The Maplewood Police Department, in partnership with its citizens, will work to solve problems relating to crime and the fear of crime, with an emphasis on meeting community needs. 2011 OBJECTIVES 1. Increase non-enforcement public contact and interaction such as community meetings and presentations. 2. Continued interaction by officers in schools. 3. Proactively address community public safety problems. 4. Initiate outreach to the City’s ethnic populations to improve lines of communication. 5. Enhance the use of technology to improve the efficiency and quality of police services. 6. Communicate better with the public via the internet, email, and web-based programs and continue to explore utilizing technology for other means of crime reporting. 7. Maintain a felony arrest rate of at least 30% of Part One offenses (i.e. murder, rape, robbery, aggravated assault). 8. Deliver cost-effective police services below the national average per capita cost. 9. Promote community policing, crime prevention and crime-free multi housing. 10. Encourage interaction with the retail community to proactively reduce retail crime and business related criminal activity. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: ADMINISTRATION DEPARTMENT: POLICE 101-401 PM ROGRAMISSION To provide vision, management, and technical support for the Police Department, including fiscal and program management, record and information services, project development, and interdepartmental . and interagency coordination I 2008200920102011 NPUTS ActualActualBudget Budget DirectExpenditures Personnel Services $575,214$534,534$585,580 $620,460 Commodities 97,16018,49028,480 20,480 Contractual Services 301,618290,112223,980 251,790 Total $973,992$843,136$838,040 $892,730 Percent Change 10.1%-13.4%-0.6% 6.5% StaffHours No. of Employees (FTE) 7.566 6.16 BC UDGETOMMENTS The increase in personnel services is due to pay increases, an increase in the cost of benefits and the sharing of support services. An increase to fees for service was also added to cover the cost of impounded vehicle storage. There have been no other increases to this program. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: ADMINISTRATION POLICE 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Hours of professional 418285 85 development training Department expenditures $7.5 mil$7.3 mil$7.7 mil $7.8 mil Number of FTE 716161 61 EI FFECTIVENESS NDICATORS Per capita cost for services $205$195$200 $201 Percent of evaluations 100100100 100 completed on time C OMMENTS Continuing professional development by administrative staff assures our citizens that law enforcement services are delivered with the highest degree of professionalism and in line with industry standards. Note: Estimated population according to the Inspections, Planning and Building Operations Department is as follows: 2008 – 36,717 2009 – 37,755 2010 – 38,778 2011 – 38,970 CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: ANIMAL CONTROL DEPARTMENT: POLICE 101-407 PM ROGRAMISSION To provide animal control within the city and insure compliance with animal related ordinances. I 2008200920102011 NPUTS ActualActualBudget Budget DirectExpenditures Contractual Services $38,265$41,924$43,440 $43,440 Total $38,265$41,924$43,440 $43,440 Percent Change 11.2%9.6%3.6% 0.0% StaffHours No. of Employees (FTE) 000 0 BC UDGETOMMENTS There is no increase proposed to the Animal Control budget for 2011. No increase is projected for boarding fees assuming numbers of animals remain constant. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: ANIMAL CONTROL POLICE 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Total licenses monitored 226729220 640 Total animal complaints 784584450 440 Number of contacts by animal 220179200 200 control officer EI FFECTIVENESS NDICATORS Hours spent per 1,000 population on animal related 6.6 hours6.1 hours6.3 hours 6.3 hours calls for service C OMMENTS The total number of licensed animals fluctuates greatly every other year because the city has gone to a two-year license cycle. The total number of animal complaints includes those handled by patrol officers when the animal control officer is not on duty. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DISPATCHING SERVICES DEPARTMENT: POLICE 101-406, 606-406 PM ROGRAMISSION To provide professional emergency communications assistance, assurance, and guidance to the public and public safety personnel. 2008200920102011 I NPUTS ActualBudgetBudgetBudget DirectExpenditures Contractual Services $222,004$5,449$ 0 $ 0 Other83600 0 Total $222,840$5,449$ 0 $ 0 Percent Change -48.9%-97.6%-100.0% 0.0% StaffHours No. of Employees (FTE) 000 0 BC UDGETOMMENTS Dispatching services are now provided on a contractual basis by Ramsey County. Costs have been allocated to the three programs (Police Services, Fire Suppression and EMS) that receive dispatching services beginning in 2009. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: DISPATCHING SERVICES POLICE 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Total police & EMS calls 29,000N/AN/A N/A dispatched Total fire & EMS calls 3,900N/AN/A N/A dispatched Total phone calls handled *N/AN/A N/A EI FFECTIVENESS NDICATORS Police & EMS calls per *N/AN/A N/A dispatcher Fire calls per dispatcher *N/AN/A N/A Total phone calls per *N/AN/A N/A dispatcher Priority 1 receipt to dispatch 2.5 minN/AN/A N/A C OMMENTS Dispatching services are now provided on a contractual basis by Ramsey County. Costs have been allocated to the three programs (Police Services, Fire Suppression and EMS) that receive dispatching services beginning in 2009. * Indicates data not available. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: INVESTIGATIONS DEPARTMENT: POLICE 101-409 PM ROGRAMISSION To provide investigative services to the Police Department and community and provide follow-up work to prepare cases for criminal charging. 2008200920102011 I NPUTS ActualActualBudgetBudget DirectExpenditures Personnel Services $957,612$991,623$1,133,330 $1,040,030 Commodities 16,33911,64416,410 16,410 Contractual Services 24,98635,70529,470 29,470 Total $998,937$1,038,972$1,179,210 $1,085,910 Percent Change 8.5%4.0%13.5% -7.9% StaffHours No. of Employees (FTE) 6.89.68.8 8.8 BC UDGETOMMENTS An Officer assigned to the Ramsey County Violent Crimes Enforcement Team is included in this program. This program shows decreases due to the loss of a Metro Gang Strike Force Officer and a cut in the overtime budget. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: INVESTIGATIONS POLICE 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Felony cases charged 131130154 138 Gross misdemeanor cases 285294300 293 charged EI FFECTIVENESS NDICATORS Total cases assigned to 391833833070 3226 investigators Total cases cleared 370232963200 3250 Juveniles sent to Diversion 295271244 270 Program C OMMENTS Total number of felony cases (crimes punishable by more than one year in prison) and gross misdemeanors (crimes punishable by not more than one year in jail and/or a fine of $3,000 or less) have fluctuated possibly to overall crime reductions in 2009. The total number of cases assigned to investigators has decreased which is also possibly related to the reduction in reported crime. The department’s new records management system allows case loads for individual investigators to be closely tracked. First time juvenile offenders can be sent to a contractual diversion program for certain first-time offenses. This keeps petty offenders out of the court system for minor offenses, thus reducing the caseload on the juvenile courts. The total number of juveniles sent to diversion decreased 8.1% in 2009. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: POLICE SERVICES DEPARTMENT: POLICE 101-402, 208-402 PM ROGRAMISSION To provide public safety, investigative, and enforcement activities including neighborhood policing and public service programs. 2008200920102011 I NPUTS ActualActualBudgetBudget DirectExpenditures Personnel Services $4,516,093$4,513,476$4,804,270 $4,869,270 Commodities 372,032260,190291,580 291,580 Contractual Services 289,864510,359503,760 529,880 Capital Outlay 115,971141,55989,500 104,000 Other Charges 5832290 0 Total $5,294,543$5,425,813$5,689,110 $5,794,730 Percent Change 4.1%2.5%4.9% 1.9% No. of Employees (FTE) 45.443.244.1 45.2 BC UDGETOMMENTS Personnel costs have increased slightly due to negotiated step and benefit increases for employees. Capital outlay consists of purchasing four new squad cars in 2011. The cost of dispatching services was shifted to this program in 2009 and the police departments share of this cost will increase 16.1% in 2011 per the contract with Ramsey County CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: POLICE SERVICES POLICE 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Arrests for Part I & II crimes 237423172419 2370 DUI arrests per 1,000 9.06.97.0 7.6 population Total arrests for Part I crimes 19.019.819.0 19.2 per sworn FTE EI FFECTIVENESS NDICATORS Part I offenses per 1,000 69.467.368.4 68.3 population Arrests for Part I crimes per 28.319.820.5 22.8 1000 population Response time to Priority I 6.1 min6.2 min6.2 min 6.2 min calls from dispatch to arrival Satisfaction with police services from City-wide 74.3%73.5%90.0% 75.0% survey(Above average and Excellent) C OMMENTS Total arrests for Part I (murder, rape, robbery, assault, larceny, burglary, motor vehicle theft and arson) and Part II crime decreased 2.4%. DUI arrests decreased slightly in 2009. Road construction in and around Maplewood in 2010 and 2011 may also delay response times. The department reestablished random quality assurance checks in 2006. PUBLIC WORKS DEPARTMENT BUDGET 2011 Total By ProgramTotal By Program Sanitary Sewer Sanitary Sewer Operations, 40%Operations, 40% Snow and Ice Snow and Ice Control, 4%Control, 4% Park Park Storm Sewer Storm Sewer Maintenance, 9%Maintenance, 9% Maintenance, Maintenance, 13%13% Street Lights & Street Lights & Signals, 2%Signals, 2% FleetFleet Management, 7%Management, 7% StreetStreet Maintenance, 7%Maintenance, 7% BuildingBuilding OperationsOperations EngineeringEngineering 5%5% 10%10% Street Sweeping, Street Sweeping, Administration, Administration, 2%2% 2%2% Total By Classification Contractual Services 44% Commodities Capital Outlay 6% and Depreciation 10% Other Charges 4% Personnel Services 36% CITY OF MAPLEWOOD, MINNESOTA PUBLIC WORKS DEPARTMENT EXPENDITURE SUMMARY 2010PERCENT 200820092011ORIGINALOVER(UNDER) Total By ProgramACTUALACTUALBUDGETBUDGET2010 BUDGET Administration$488,561$297,614$279,280$249,620-10.6% Building Operations507,321514,924547,000540,950-1.1% Engineering806,030942,7661,004,180933,480-7.0% Fleet Management901,312782,085758,300758,3000.0% Park Maintenance965,874911,742972,190922,420-5.1% Sanitary Sewer Operations3,903,8754,020,8554,065,5404,238,3704.3% Snow and Ice Control313,991302,271338,110369,8809.4% Storm Sewer Maintenance1,125,3151,176,3491,106,4001,352,15022.2% Street Lights & Signals180,983184,785203,740202,200-0.8% Street Maintenance681,079702,104733,760785,6107.1% Street Sweeping187,299181,684182,660195,0506.8% Transit Operations32,94932,99800 N/A Totals10,094,58910,050,17710,191,16010,548,0303.5% Total By Classification Personnel Services3,665,7443,641,5683,693,5403,802,7603.0% Commodities516,315504,469623,120604,810-2.9% Contractual Services4,500,2654,466,4524,612,3904,656,3101.0% Capital Outlay and Depreciation928,6611,006,919852,0801,076,02026.3% Other Charges483,604430,769410,030408,130-0.5% Totals10,094,58910,050,17710,191,16010,548,0303.5% Total By Fund General Fund3,795,8053,704,4193,874,5203,801,960-1.9% 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WORKS DEPARTMENT MISSION STATEMENT To maintain a strong infrastructure of parks, streets, storm sewer, public buildings and sanitary sewer systems and provide engineering services for infrastructure replacement and development review that provide protection of our open space and natural environment. 2011 OBJECTIVES 1. Begin implementation of Phase One of the Gladstone Neighborhood Redevelopment projects, including the Savanna Restoration. 2. Continue the expanded Street Reconstruction program to take advantage of slow construction industry and reduce improvement costs. 3. Begin implementation of the non-degradation plan for the storm sewer drainage system; including a major upgrade in construction site erosion control enforcement. 4. Coordinate maintenance efforts of personnel in sewer, streets, storm sewer, parks and building maintenance at current levels with maximum efficiency. Included within this program is the implement a Sidewalk Management Plan. 5. Continue Infiltration/Inflow Reduction Program for sanitary sewer system. 6. Continued professional administration of the right-of-way ordinance, wetland ordinance, tree ordinance and erosion control requirements. 7. Implementation of a major project to expand White Bear Avenue between Radatz and County Road D, and Century, I-94 to Lake Drive. 8. Additional investment in our aging fleet to address increased work orders. 9. Investigate the feasibility of creating a Maplewood water utility to remove reliance on the St. Paul Regional Water Services organization. 10. Prepare inventories and evaluations of our infrastructure, along with replacement and maintenance plans, including a detailed coordination of our park facilities as an analysis of park funding is developed. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: ADMINISTRATION DEPARTMENT: PUBLIC WORKS 101-501 PM ROGRAMISSION To provide accurate and timely administrative, clerical and financial support services for public works programs and to handle service requests, complaints and inquiries from the public in a courteous & helpful manner. I 2008200920102011 NPUTS ActualActualBudgetBudget DirectExpenditures Personnel Services $310,716$192,195$142,720 $121,360 Commodities 16,2989,64612,170 12,170 Contractual Services 161,54795,773124,390 116,090 Total $488,561$297,614$279,280 $249,620 Percent Change 37.3%-39.1%-6.2% -10.6% StaffHours No. of Employees (FTE) 2.302.201.55 1.18 BC UDGETOMMENTS The decrease in personnel services is due to attrition and a transfer of .25 FTE to another program. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: ADMINISTRATION PUBLIC WORKS 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Council agenda reports 156107125 130 Informational mailings 1178880 85 Active projects 565649 38 Neighborhood meetings 18141513 Web Page Updates 235183190200 Permits Issued 289136135120 E-mails to web site requiring 858380 80 follow-up EI FFECTIVENESS NDICATORS Hits to PW Web Page 123,000156,080160,000 165,000 C . It is anticipated that the number of active projects and permits issued will be lower than OMMENTS previous years due to the continued economic downturn. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: BUILDING OPERATIONS PUBLIC WORKS 101-115, 101-110, 101-117 PM ROGRAMISSION To provide a clean, well-maintained and comfortable environment for building users of the city hall, public works building and park maintenance building. 2008200920102011 I NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $199,157$205,818$218,660 $234,260 Commodities 52,22373,772$58,050 $64,890 Contractual Services 255,941235,334240,290 $241,800 CapitalOutlay 0030,000 0 Total $507,321 $514,924 $547,000 $540,950 Percent Change 5.0%1.5%6.4% -1.1% Staff Hours No. of Employees (FTE) 3.303.923.12 3.125 BC UDGETOMMENTS The increase in personnel services is due to pay increases and an increase in the cost of benefits. The increase in commodities is due to the increased usage of supplies, adding Glycol to the heating system water closed loop to prevent freezing, and putting office furniture purchases into its own line 4290 for easier tracking. The increase in contractual services is due to scheduling delayed maintenance/equipment projects from 2010 along with the delay of staffing for the additional facility technician and doing more work with contractors assisting the existing staff. The Capital Outlay projects for 2011 have been deferred to future years. Note that 30% of the Chief Building Engineer wages comes out of the MCC Operations Budget and 10% out of the Recycling Budget. The Building Maintenance Worker also has 10% of his wages coming out of the Recycling budget. The 3.125 (FTE) are .60 Chief Building Engineer, 1 Facility Technician, .90 Building Maintenance Worker, and .625 Part Time Building Maintenance Worker. CITY OF MAPLEWOOD, MINNESOTA 2010 BUDGET PROGRAM:DEPARTMENT: BUILDING OPERATIONS PUBLIC WORKS 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Number of work orders/tasks 1,1111,3201,132 1,251 Number of vendor calls 1,290247178 212 Service calls 532941 57 Number of janitorial tasks 71,40071,19670,860 67,214 complete EI FFECTIVENESS NDICATORS Percent of customer ratings 91%92%92% 88% that were good or excellent Cost per sq. ft. vendor calls – $4.25$4.25$4.25 $0.27 Mplwd Community Center Cost per sq. ft vendor calls – $5.28$5.28$5.28 $0.12 City Hall / Police Cost per sq. ft. vendor calls – Public Works / Parks & NANANA $0.09 Recreation Cost per sq. ft. staff tasks – $3.44$3.44$3.44 $1.50 Mpwd Community Center Cost per sq. ft. staff tasks – $2.20$2.20$2.20 $0.74 City Hall / Police Cost per sq. ft. staff tasks - Public Works / Parks & NANANA $0.29 Recreation C: OMMENTS MCC:86,144..,CH/P:43,588..,PW:58,750..P&R:9,954.. SQ FT SQ FT SQ FTEC SQ FT The number of work orders relates to the help desk requests by facility and verbal requests. Vendor and service calls relate to outside contractors or service companies. This number should continue to decrease as maintenance takes on tasks. Janitors, same as above. The effectiveness indicators for 2011 are being adjusted to reflect a more accurate number tied to square footage of the related facilities. There is only 7 months of data in these numbers. IT has upgraded the “Help Desk” with a new vendor that has more detail by category and more detailed tracking capabilities. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: ENGINEERING DEPARTMENT: PUBLIC WORKS 101-503 PM ROGRAMISSION Provide technical support and design services for a strong infrastructure of streets, storm sewer management, sanitary sewer and water systems. 2008200920102011 I NPUTS ActualActualBudgetBudget DirectExpenditures Personnel Services $747,446$875,826$947,580 $882,680 Commodities 10,5405,0125,290 5,290 Contractual Services 48,03061,92851,310 45,510 Capital Outlay 1400 0 Total $806,030$942,766$1,004,180 $933,480 Percent Change -0.1%17.0%6.5% -7.0% StaffHours No. of Employees (FTE) 9.139.139.90 8.45 BC UDGETOMMENTS The decrease in personnel services is due to transfers of 1.45 FTE to other programs. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: ENGINEERING PUBLIC WORKS 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Revenue generated $1,140,819$1,295,597$1,361,000 $1,325,000 Improvements (engineered in- $3.2 mil$4.8 mil$6.7 mil $6.0 mil house only) Improvements (in-house and $12.3 mil$7.5 mil$17.7 mil $11.7 mil consultants) Billable Hours 14,42414,05915,300 12,900 Total staff hours available 24,15525,90426,940 19,760 EI FFECTIVENESS NDICATORS Staff utilization rate 60%54%57% 65% Percent of improvement costs 26%64%38% 51% engineered in-house Engineering as a % of Construction costs 26%26%26% 26% (In-House Projects) Engineering as a % of construction costs 36%36%36% 36% (Consultant Projects) C OMMENTS The engineering program remains a revenue-producing program. The costs of this program are exceeded by the revenue paid to the General Fund generated by the entire staff within this program. The program continues to maintain a utilization rate in excess of 50% for the staff, which shows the program is continuing a high staff assignment rate to projects. Engineering in 2011 is planning to perform in- house engineering on the neighborhood street reconstruction projects, while focusing consultant efforts to public improvements associated with Developer petitioned projects, such as Gladstone. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: FLEET MANAGEMENT DEPARTMENT: PUBLIC WORKS 702-509 PM ROGRAMISSION To maintain and repair the vehicles and equipment fleet so that other departments can perform their public services. 2008200920102011 I NPUTS ActualActualBudgetBudget DirectExpenditures Personnel Services $286,270$250,546$273,790 $289,320 Commodities 188,069155,113165,670 150,130 Contractual Services 113,752125,008122,360 122,370 Depreciation 233,915228,227196,020 196,020 Other Charges 79,30623,191460 460 Sub-Total $901,312$782,085$758,300 $758,300 Percent Change 23.4%-13.2%-3.0% 0.0% Less charges to other depts. (785,093)(863,232)(863,230) (863,230) Net Total $116,219($81,147)($104,930) ($104,930) StaffHours No. of Employees (FTE) 3.603.353.50 3.50 BC UDGETOMMENTS The total 2011 budget is essentially the same as the 2010 budget, except for an increase in Personnel Services costs due to an increase in wages, benefits and a re-distribution of costs among programs. Commodities are lower due to lower fuel costs. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: FLEET MANAGEMENT PUBLIC WORKS 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Total vehicles in fleet 266263266 263 Hours on work orders 3,7143,4974,100 3,640 Total staff hours 5,4745,1585,600 5,200 Number of work orders 1,4561,6371,5751,640 Average age of equip/veh. 8.849.09.209.20 EI FFECTIVENESS NDICATORS Percent of chargeable time 68.0%68.0%73.0% 70.0% Work orders / vehicle 5.476.226.19 6.23 C OMMENTS This program is showing that the average age of the fleet is increasing and the average work order per vehicle is increasing at nearly the same rate. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: PARK MAINTENANCE DEPARTMENT: PUBLIC WORKS 101-602 PM ROGRAMISSION To preserve and maintain the parks, preserves and campus grounds in a safe, clean and attractive condition for our city residents and visitors. 2008200920102011 I NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $566,551$526,537$512,440 $493,860 Commodities 82,45054,906124,240 93,040 Contractual Services 316,873330,299335,510 335,520 Total $965,874$911,742$972,190 $922,420 Percent Change 0.8%-5.6%6.6% -5.1% StaffHours No. of Employees (FTE) 7.57.06.0 6.0 BC UDGETOMMENTS The decrease in personnel services cost is due to attrition. Fewer funds are budgeted in Commodities for asphalt since more asphalt was used in 2010 for trail and parking lot upgrades than is anticipated for 2011. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: PARK MAINTENANCE PUBLIC WORKS 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Number of acres mowed 255250240 230 Number of times athletic 1,9501,9802,150 2,200 fields maintained Number of work orders for 404540 50 removal of graffiti EI FFECTIVENESS NDICATORS Percent of citizens rating the appearance of parks and 85%85%85% 85% recreation activities as good or excellent Percent of citizens rating the safety of parks and recreation 75%75%75% 75% facilities as good or excellent C OMMENTS The major priority for park maintenance is to keep the parks well maintained. A conscious effort is being made to reduce mowing acreage annually with the creation of more natural areas. The athletic field markings have remained at a very steady, consistent level over the past four years. The numbers remain the same, but the types of fields that are being maintained and marked is quite different. In prior years, the maintenance and marking of baseball fields was a priority, as contrasted with soccer and lacrosse fields in the last two and future years. The park maintenance division has a standard policy to remove all graffiti within 24-hours of being reported. This includes evenings and weekends, where we have seen increases in graffiti and vandalism to parks. Safety in our parks is also becoming a very important focus of park maintenance. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: SANITARY SEWER PUBLIC WORKS OPERATIONS 601-508 PM ROGRAMISSION To clean, repair and operate the wastewater infrastructure to minimize interruptions to customers. 2008200920102011 I NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $475,571$501,727$478,850 $498,920 Commodities 13,42528,41227,070 38,860 Contractual Services 2,749,4932,800,9002,919,450 2,972,480 Depreciation 339,746362,024310,100 400,000 Other Charges 325,640327,792330,070 328,110 Total $3,903,875$4,020,855$4,065,540 $4,238,370 Percent Change 2.1%3.0%1.1% 4.3% StaffHours No. of Employees (FTE) 6.306.656.05 5.84 BC UDGETOMMENTS Sewage treatment is 63% of the total annual budget for this program and can fluctuate due to wet weather, resulting in high flow years and low flow years. Capital outlay includes sewer main replacement for three local street reconstruction projects in 2011 ($1,102,000). CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: SANITARY SEWER PUBLIC WORKS OPERATIONS 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Feet of sewer cleaned 281,229385,522320,600 305,000 Hours of sewer cleaning 471623560530 Feet of sewer televised 42,16874,37375,00060,000 Sumps Inspected 0000 Total miles of sewer 154.5155155155 Sewage volume(MG) 1,6001,6001,6251,625 EI FFECTIVENESS NDICATORS Percent of system cleaned 34.5%47%39.3% 38% Number of backup calls 423227 32 Number of obstructions 833 3 EM FFICIENCYEASURES Feet cleaned per hour 597618572.5 575 C OMMENTS CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: SNOW AND ICE CONTROL DEPARTMENT: PUBLIC WORKS 101-514 PM ROGRAMISSION To provide safe winter driving conditions for the community through timely plowing and chemical applications completed within 8 hours for a 4 inch snowfall; and plow all trails and sidewalks within 48 hours. I 2008200920102011 NPUTS ActualActualBudgetBudget DirectExpenditures Personnel Services $174,165$157,329$168,630 $196,160 Commodities 55,02952,70077,420 81,650 Contractual Services 84,79792,24292,060 92,070 Total $313,991$302,271$338,110 $369,880 Percent Change 16.2%-3.7%11.9% 9.4% StaffHours No. of Employees (FTE) 2.102.101.90 2.20 BC UDGETOMMENTS The increase in personnel services is due to an increase of .30 FTE due to a shift in duties from other programs. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: SNOW AND ICE CONTROL PUBLIC WORKS 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Hours of plowing and sanding 1,8301,1711,400 1,400 Number of plowing events 221514 15 Hours of sanding only 368311360 365 Number of sanding events 191519 20 Lane miles maintained 270270270 270 Inches of snowfall 524754 54 EI FFECTIVENESS NDICATORS Dollars per lane-mile $1,163$1,120$1,252 $1,370 EM FFICIENCYEASURES Avg. hours to plow event 777 7 Employee hours per sand 202119 19 event C OMMENTS This program remains very efficient. The department continues to cross-train employees within the department to assist in snow plow operations. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: STORM SEWER PUBLIC WORKS MAINTENANCE 604-512 PM ROGRAMISSION To protect the environment and public safety by providing an adequate storm water system and wetland management program that addresses and enhances the treatment of storm water runoff. I 2008200920102011 NPUTS ActualActualBudgetBudget DirectExpenditures Personnel Services $453,411$452,050$520,600 $593,590 Commodities 16,44531,16018,460 18,460 Contractual Services 231,692207,063181,980 190,640 Depreciation 354,986416,668315,960 480,000 Other Charges 68,78169,40869,400 69,460 Total $1,125,315$1,176,349$1,106,400 $1,352,150 Percent Change 11.3%4.5%-5.9% 22.2% StaffHours No. of Employees (FTE) 5.555.255.40 5.90 BC UDGETOMMENTS The increase in personnel services is due to an increase of .50 FTE due to a shift in duties from other programs. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: STORM SEWER PUBLIC WORKS MAINTENANCE 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Total water bodies 206206208208 Water bodies inspected 00104104 Total outfalls 405405405405 Outfalls inspected00100100 Employee hours of inspection 0184114120 Total Sump Structures NA116143145 Sump Structures Inspected NA116143145 Sump Structures Cleaned NA976060 Tons of Sediment RemovedNA44.253535 EI FFECTIVENESS NDICATORS Percent of devices 0.0%100%100% 100% maintained EM FFICIENCYEASURES Number of hours/water body 002.0 2.0 C OMMENTS This program was new in 2004 and shows the growth of information, inspection and the dedication of personnel to the storm sewer program responsibilities. This is a major growth program as the requirements of the National Pollutant Discharge Elimination System (NPDES) Permit require additional inspections and maintenance activities to meet the storm water goals of the region. The hours worked in this program for inspection were dedicated to a complete inspection and inventory of all sump and weir structures. The sump structures will become part of the performance indicators, with a goal of 25% of water bodies inspected along with 100% of sumps cleaned each year. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: STREET LIGHTS AND PUBLIC WORKS SIGNALS 607-506 PM ROGRAMISSION To maintain and operate street lights and traffic signals. 2008200920102011 I NPUTS ActualActualBudgetBudget DirectExpenditures Contractual Services $171,106$174,407$193,640 $192,100 Other Services 9,87710,37810,100 10,100 Total $180,983$184,785$203,740 $202,200 9.1%2.1%10.3%-0.8% StaffHours No. of Employees (FTE) 000 0 BC UDGETOMMENTS CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: STREET LIGHTS AND PUBLIC WORKS SIGNALS 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Number of street lights 1,0681,0681,070 1,075 Number of traffic signals 494951 52 EI FFECTIVENESS NDICATORS Average cost per street light $169$173$190 $188 C OMMENTS Costs were reduced in 2005 by going to a maintenance agreement program with Xcel and a joint maintenance agreement with the City of St. Paul. The increases in 2009 and 2010 are reflective of the increased energy cost for these systems. In the future, money could possibly be saved with LED installation. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: STREET MAINTENANCE DEPARTMENT: PUBLIC WORKS 101-502 PM ROGRAMISSION To keep the city streets in a safe and good condition through timely maintenance. I 2008200920102011 NPUTS ActualActualBudgetBudget DirectExpenditures Personnel Services $357,650$383,060$343,910 $394,360 Commodities 80,04492,390130,140 135,710 Contractual Services 243,385226,654259,710 255,540 Total $681,079$702,104$733,760 $785,610 Percent Change -8.0%3.1%4.5% 7.1% StaffHours No. of Employees (FTE) 4.854.854.25 4.70 BC UDGETOMMENTS The increase in personnel services is due to an increase of .45 FTE maintenance worker due to a shift in duties from other programs. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: DEPARTMENT: STREET MAINTENANCE PUBLIC WORKS 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Total lane miles of streets 270270270 270 Lane miles assessed 4111593 90 Lane miles above 70 PCI * 155168171 176 Lane miles seal coated 000 0 Tonnage of repair material 543669550 550 EI FFECTIVENESS NDICATORS Percent in good condition 57%62%63% 65% Percent seal coated 0%0%0% 0% Percent of system assessed 15%43%34% 33% C OMMENTS The investment in the City’s road reconstruction program is shown in the mileage of streets expected to be above the good rating of 70 PCI. The goal of the department is to get at least 75% of our streets into a category of good within the next 5 years. Benefits are already evident in the reduction of the amount of repair material needed on the City’s roadways due to the aggressive reconstruction of the worst streets in the city in recent years. This program is a long term investment in the infrastructure of the City of Maplewood. * PCI: Pavement Condition Index; (range 0 – 100) (70=acceptable; 100=new road) CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: STREET SWEEPING DEPARTMENT: PUBLIC WORKS 604-513 PM ROGRAMISSION To provide clean streets and protect the environment through timely street sweeping with a goal of sweeping each street three times per year. 2008200920102011 I NPUTS ActualActualBudgetBudget DirectExpenditures Personnel Services $94,807$96,480$86,360 $98,250 Commodities 1,7921,3584,610 4,610 Contractual Services 90,70083,84691,690 92,190 Total $187,299$181,684$182,660 $195,050 Percent Change 6.4%-3.0%0.5% 6.8% StaffHours No. of Employees (FTE) 1.151.151.05 1.15 BC UDGETOMMENTS The increase in personnel services is due to an increase of .10 FTE maintenance worker due to a shift in duties from other programs. CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM:DEPARTMENT: STREET SWEEPING PUBLIC WORKS 2008200920102011 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Lane miles swept 1,3501,3501,350 1,350 Total lane miles 270270270 270 Employee hours sweeping 2,0411,8651,8501,850 Tonnage collected 2,7732,2192,2002,200 EI FFECTIVENESS NDICATORS Times swept per year 555 5 st 1 sweep completion date 4/294/164/15 4/15 EM FFICIENCYEASURES Cost per lane mile swept $139$135$135 $144 Cost per capita $5.10$4.81$4.71 $5.01 C OMMENTS This program is maintaining a steady pace of implementation. The indicators show that the average date of completion of the first sweep is within the first 15 days of April which is a good timeframe. The department is maintaining the employee hours dedicated to this program and has been able to provide every street with at least 3 sweepings per year, with goal of 5 times per year. The decrease in cost per lane mile swept is due to elimination of flushing of the streets which is no longer a recommended Best Management Practice. Note: Cost per capita is based on estimated population provided by the Inspections, Planning and Building Operations Department as follows: 2004 – 35,892 2005 – 36,279 2006 – 36,397 2007 – 36,663 2008 – 36,717 2009 – 37,755 2010 – 38,778 2011 – 38,970 CITY OF MAPLEWOOD, MINNESOTA 2011 BUDGET PROGRAM: TRANSIT OPERATIONS DEPARTMENT: PUBLIC WORKS 101-515 PM ROGRAMISSION To provide safe, reliable and affordable public transportation for everyone in Maplewood, North St. Paul and Oakdale. 2008200920102011 I NPUTS ActualActualBudgetBudget DirectExpenditures Contractual Services $32,949 $32,998 $ 0 $ 0 Total $32,949$32,998$ 0 $ 0 Percent Change 4.9% 0.1%-100.0% 0.0% StaffHours No. of Employees (FTE) 000 0 BC UDGETOMMENTS The Northeast Suburban Transit Dial-A-Ride program will be funded entirely by the Metropolitan Council in the future. No funding will be required by Maplewood. 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current property$10,627,520$11,069,531$11,998,340$11,671,280$12,109,850 Taxes - other233,239328,212248,000283,650283,650 Special assessments35,11241,56032,60037,43037,430 Licenses and permits1,272,4651,152,2521,028,8001,160,3201,204,400 Fines and forfeits218,172205,491230,000221,490221,490 Intergovernmental1,206,708722,195881,300768,600812,940 Charges for services3,343,6403,340,8443,826,4203,368,3103,480,430 Miscellaneous508,871110,045246,650195,260184,410 Total revenues17,445,72716,970,13018,492,11017,706,34018,334,600 Expenditures: Citizen Services1,171,4691,133,8261,226,4401,166,4401,171,730 Community and Parks Development1,589,4741,635,3011,663,3201,598,0201,606,110 Executive919,698793,2061,008,440890,740949,730 Finance753,720692,459675,670787,170736,720 Fire1,668,8741,505,4131,831,4001,724,7301,808,580 Legislative153,933143,029162,980157,980159,020 Police7,507,0377,331,1827,715,8007,543,8007,790,810 Public Works3,795,8073,704,4193,874,5203,822,2203,801,960 Contract settlements122,000 Total expenditures17,560,01216,938,83518,158,57017,691,10018,146,660 Excess (deficit) of revenues over expenditures(114,285)31,295333,54015,240187,940 Other financing sources (uses): Proceeds - Sale of Capital Assets48,316118,09944,00073,32073,320 Operating transfers in (out): Buffer Zone Protection Grant Fund1,2740000 Capital Improvement Projects Fund(186,280)0000 Community Center Operations Fund(46,706)0000 Debt Service Fund(166,560)(350,000)(475,000)00 Employee Benefits Fund406,1200(40,000)00 Enhanced 911 Service Fund76,4720000 FireTruck Replacement Fund(50,000)(45,000)(50,000)00 Justice Assistance Grant Fund26,3540000 Legal Contingency Fund000(75,000)(60,000) Law Enforcement Block Grant Fund3860000 Public Works Building Addition Fund1,5340000 Park Development Fund (equipment)0000(30,000) Open Space Fund0000(5,000) Housing Replacement Fund0000(10,000) Commercial Property Redevelopment0000(10,000) PIP fund(5,585)5,695000 St. Paul WAC Fund(17,040)0000 Taste of Maplewood000(53,800)(35,000) Public Safety Communication System Fund00040,5170 Recreation Programs Fund(30,500)0000 Total other financing sources (uses)57,786(271,206)(521,000)(14,963)(76,680) Net change in fund balance(56,499)(239,911)(187,460)277111,260 Prior Period Adjustment(134,000)0000 Fund balance - January 16,942,5506,752,0516,842,5356,512,1406,512,417 Fund balance - December 31$6,752,051$6,512,140$6,655,075$6,512,417$6,623,677 Fund balance/revenues38.7%38.4%36.0%36.8%36.1% Fund balance/expenditures38.5%38.4%36.6%36.8%36.5%