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HomeMy WebLinkAbout2008 10-27 500 CMW AGENDA MAPLEWOOD CITY COUNCIL MANAGER WORKSHOP 5:00 P.M. Monday, October 27, 2008 Council Chambers, City Hall A. CALL TO ORDER B. ROLL CALL C. APPROVAL OF AGENDA D. UNFINISHED BUSINESS 1. Discussion of 2009 Budget ? a) MCC Allocation b) Parks and Community Development Department 2. Continuation - Citizen Services Department 2009 Budget Presentation 3. Inspections, Planning & Building Operations 2009 Budget Presentation E. NEW BUSINESS F. ADJOURNMENT Agenda Item D1 AGENDA REPORT TO : City Council FROM: Charles Ahl, Acting City Manager SUBJECT: Discussion of 2009 Budget ? MCC Allocation a) Parks and Community Development Department b) DATE: October 16, 2008 INTRODUCTION/SUMMARY Maplewood Community Center th As part of the presentation on the budget for the Maplewood Community Center on October 13, there were questions about the proposal to provide an internal loan to the Community Center Fund with a 3-4 year payback. The proposal to provide an internal accounting loan of $294,000 is necessary to account for the shortfall in revenues in the fund during 2008. There are two ways to have this addressed: 1) Find extra funds in 2008 to cover this shortfall. These funds would come from the fund balance, which the Council has discussed attempting to keep at 37% to begin 2009. Taking $294,000 from this fund would reduce the amount of money available to meet needs in 2009. The result is either a cut in services are an increase in the tax levy. With most of the Council members expressing concerns with the maximum levy of 6.0%, this would reduce options for reducing that amount. 2) The second option would be the internal loan to be paid back over 3-4 years as recommended by staff. We are proposing that the MCC receive a subsidy of $300,000 in 2009, however, the payback of the loan is $90,000. This obviously results in a subsidy of just $210,000, which reflects closely to the planned subsidy in 2008 of $230,000. [It needs to be noted that while the planned subsidy in 2008 was $230,000, with the operating deficit of $294,000, the actual subsidy is $524,000. The total subsidy after transfers in for 2007 and adjustments is a comparable amount of $512,000.] a. Note: MCC staff will be prepared to discuss methods of increasing revenue and controlling expenses to reduce the actual subsidy by $200,000. Park and Community Development Department I am proposing to begin implementation of some changes in assignments to better reflect a Director of Parks and Community Development. This proposal is not reflected in the shown Community Development Department budget; however, changes to the final budget will reflect the following changes based upon the suggested re-assignments of personnel: 1) The re-assignment of duties will result in the following impacts: a. Reduction in salary and benefits to Planning and Building Inspection Funds due to reassignment of Acting Director = $8,200 b. Re-assignment of a Apprentice Building Inspector to Code Enforcement Official results in savings to Building Inspection = $84,830. c. Savings to MCC Fund for re-assignment of Marketing Coordinator = $42,575 d. Savings to Recreation Program Fund by assigning Park and Recreation Director = $79,200, but is offset by the transfer of Marketing Coordinator salary of $62,575 for a net positive impact of $16,625. Packet Page Number 2 of 44 e. Assignment of Park and Community Development Director and Park and Recreation Manager to the Parks Division of the budget results in an increase of $109,785 to re- establish a Parks Division within the General Fund Budget. f. Assignment of the Park and Community Development Director will result in an increase to the Community Development Administration Program will result in an increase of $30,585 in salaries and benefits. g. Savings from the elimination of the Deputy Public Works Director will result in the following cost savings: i. Public Works Administration = $11,360 ii. Environmental Utility Fund = $23,300 iii. Sanitary Sewer Fund = $11,790 iv. Fleet Management Fund = $11,790 The result of all of these changes are savings to the tax levy: a. Reduced salaries within MCC Fund = $42,575 i. Levy support from $300,000 to $257,425 b. Reduced salaries within Recreation Fund = $16,625 i. Levy support from $250,000 to $233,375 c. Increased impact on General Fund ($35,975) d. TOTAL General Levy Savings $23,225 e. f. TOTAL Savings Non-Levy Funds $46,880 g. h. TOTAL Savings all Funds $70,105 A further explanation and organizational chart will be provided with the presentation on the Community Development Department. Packet Page Number 3 of 44 WORKSHOP AGENDA ITEM D2 MEMORANDUM To: City Manager Ahl Finance Director Mittet Finance Consultant Faust From: Karen Guilfoile, Citizen Services Director Re: 2009 Operating Budget Requests Date: October 6, 2008 The 2009 expenditure portion of the operating budget for the Citizens Service Department is submitted for your approval and includes the following Divisions: City Clerk Administration, Deputy Registrar, Elections, Recreation Programming, MCC Administration, MCC Recreation Program, MCC Leisure and Mcc Building Maintenance. 2007 2008 2009 Actual Budget Budget Personnel Services $2,575,726 $2,558,977 $2,624,170 Commodities 341,297 271,367 298,420 Contractual Services 1,052,759 1,181,049 1,1,19,740 Capital Outlay 261,058 261,510 261,060 Other Charges 21,527 12,420 18,680 Total $4,252,367 $4,285,323 $4,322,070 Percent Change 7.0% 0.8% 0.9% The Administrative Division, aside from City Council related duties and responding to citizen requests, serves as the administrative staff for business licenses, passport processing, recreation programming and marketing and advertising. A 2% decrease in the 2009 Budget is mostly due to a decrease in administrative assistant hours and replacing the business license clerk at a lower salary than the previous tenured employee. In the Deputy Registrar Division there is no significant change in the 2009 Operating Budget with the number of motor vehicle, driver?s licenses and related transactions remaining consistent. The Elections Division will decrease in excess of 13% due to the decrease of election judges and related costs required for the local election cycle in 2009. Recreation Programming sees a decrease of 7.5% due to staff doing an in-depth analysis of current th programming offerings and actual costs. Also, the annual 4 of July Celebration has been moved from Recreation Programming to Marketing and Advertising. Packet Page Number 4 of 44 An increase of 4.6% is requested in the Community Center operating budget and is due to mostly to salary and benefits. There is also an increase in commodities due to purchasing merchandise for resale and to more accurately reflect the cost of janitorial supplies. Included in this memorandum and will be included in the Citizen Services Department presentation to the council is Marketing and Advertising and Ice Arena Operations. The Marketing and Advertising operating budget is not included in the above totals while Ice Arena Operations are. The Marketing and Advertising Division has seen a significant increase due to council approval of a full-time Marketing and Advertising Coordinator in 2008. There is a reduction of Commodities and an increase in Contractual Services that reflects moving the Taste of Maplewood from Commodities th to Contractual Services and also the addition of the annual 4 of July Celebration being moved from Recreation Programming to Marketing & Advertising which includes costs of city-wide sponsored events. Attached you will find the Department Organizational Chart which reflects the Marketing and Advertising Coordinator and the Banquet Sales and Event Coordinator being a direct report to me. As you are aware, these salaries are in the Executive Department. Finally, submitted for your review are the 2009 Department Objectives and the Department Organizational Chart. Packet Page Number 5 of 44 CITY OF MAPLEWOOD CITIZEN SERVICES ORGANIZATION CHART Citizens Services Director Marketing and Administrative Advertising Assistant Coordinator Lead Motor Vehicle Citizens ServicesBusiness License AquaticsMCC Fitness & City Events and Recreation ClerkSupervisorSpecialist 50%SupervisorOperations DirectorMarketing DirectorSuperintendent DMV/PassportBanquet Sales BusinessMembership OfficeLifeguardand Special Recreation LicenseServices & Specialists & StaffEventsSupervisor Specialist 50%Sales Specialist StaffCoorindator Reception Desk Recreation OfficeOffice SpecialistAshland Theater Supervisor I Specialists Manager on Election Judges Duty Fitness Coordinator Activities Coordinator Packet Page Number 6 of 44 CITIZEN SERVICES BUDGET 2009 Total By Program Community Citizen Services Center Administration 61% 12% Recreation Programs 17% Ice Arena Deputy Registrar Operations 8% Elections 1% 1% Total By Classification Personnel Other Charges Services <1% 61% Capital Outlay and Depreciation Commodities Contractual 6% 7% Services 26% Packet Page Number 7 of 44 CITY OF MAPLEWOOD, MINNESOTA CITIZEN SERVICES EXPENDITURE SUMMARY 2008PERCENT 200620072009ORIGINALOVER(UNDER) Total By ProgramACTUALACTUALBUDGETBUDGET2008 BUDGET Citizen Services Administration364,592545,479522,655510,890-2.3% Community Center02,538,7172,499,8282,614,0104.6% Deputy Registrar318,306348,230358,202361,0800.8% Elections65,70053,49260,71852,650-13.3% Ice Arena Operations0029,25230,0002.6% Recreation Programs0766,449814,668753,440-7.5% Totals748,5984,252,3674,285,3234,322,0700.9% Total By Classification Personnel Services633,8962,575,7262,558,9772,624,1702.5% Commodities22,507341,297271,367298,42010.0% Contractual Services70,6591,052,7591,181,0491,119,740-5.2% Capital Outlay and Depreciation18,618261,058261,510261,060-0.2% Other Charges2,91821,52712,42018,68050.4% Totals748,5984,252,3674,285,3234,322,0700.9% Total By Fund General Fund748,598987,954970,827954,620-1.7% Community Center02,538,7172,499,8282,614,0104.6% Recreation Programs0766,449814,668753,440-7.5% Totals748,5984,293,1204,285,3234,322,0700.9% Number of Employees (FTE)9.5831.2031.4230.01-4.5% 5.0 4.0 3.0 Expenditures 2.0 1.0 0.0 2009 BUDGET 2007 ACTUAL 2006 ACTUAL 2008 ORIGINAL BUDGET 35 30 25 Employees 20 15 10 5 0 2006 ACTUAL 2007 ACTUAL2008 ORIGINAL 2009 BUDGET BUDGET Packet Page Number 8 of 44 CITY OF MAPLEWOOD CITIZEN SERVICES MISSION STATEMENT To maintain records, administer elections and issue licenses in a timely and efficient manner. To provide Maplewood residents with the indoor and outdoor recreation, entertainment and hospitality needs of families, businesses and community organizations and others in the northeast metropolitan area. 2009 OBJECTIVES 1. Work with IT and Finance Departments to provide the capability for people to apply and pay for business licenses via the Internet. 2. Work with Fire and Police Departments to implement the new business registration program. 3. 100% of completed council agendas and agenda packets provided 4 days in advance of meetings and 100% of legal notices prepared, posted and/or published within legal deadlines. 4. Make arrangements with at least 50% of the current Maplewood based vehicle dealers to perform the deputy registrar work. 5. Launch flat screen TV and restroom stall advertising as a source of revenue. 6. To increase testimonial promotion by 100% including the following departments: swim lessons, birthday parties, recreation, MCC fitness, banquet room, meetings, weddings, active adults, martial arts, and dance. 7. Increase recreation program revenues by seven percent through increased fees and participation. 8. Analyze all space at the MCC for potential revenue generating leasing agreements. 9. Increase the number of MCC banquet bookings by 25%. 10. Increase the number of Special Events in the MCC banquet room to eight. 11. Complete and implement new banquet room catering and liquor provider contracts. 12. Continue to facilitate a successful partnership with the Ashland Theatre of Performing Arts. 13. Increase the membership base by 5%, focusing on increasing the Maplewood resident percentage and employees of Maplewood businesses. 14. Continue to develop the volunteer recruitment program at the MCC Packet Page Number 9 of 44 15. Expand the current recreation programs offered to bring additional wellness, preventative and specialty programs advantageous for all ages, interests and fitness levels to Maplewood and surrounding communities. 16. Increase school year daytime swim lessons by targeting charter and home schools. 17. Increase general swim lessons participation by increasing "captive audience" marketing. Also, targeting childcare centers for introductory level classes such as Tot Swim and Parent/Child. 18. Increase CPR revenues by marketing to childcare centers and local businesses. Packet Page Number 10 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM:DEPARTMENT: ADMINISTRATION CITIZEN SERVICES  PM ROGRAMISSION To maintain accurate and complete permanent city records, to manage the issuance and processing of business licenses and permits in a timely and efficient manner and to manage department operations. 2006200720082009 I NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $266,778$312,157$368,143 360,270 Commodities 14,71229,82218,630 19,210 Contractual Services 61,56687,787135,882 131,410 Capital Outlay 18,61800 0 Other Charges 2,9182390 0 Total $364,592$430,005$522,655 $510,890 Percent Change 3.0%17.9%21.5% -2.3% Staff Hours No. of Employees (FTE) 3.754.003.70 3.70 BC UDGETOMMENTS Decrease in budget is due to new hire in business licenses at a rate than previous tenured employee. Packet Page Number 11 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: DEPARTMENT: ADMINISTRATION CITIZEN SERVICES 2006200720082009 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Agenda reports 496580550 565 Pages of minutes 510650600 630 Number of ordinances 81015 12 Number of resolutions 205185175 225 Business 1,1501,6541,600 1,750 licenses/permits/registrations EI FFECTIVENESS NDICATORS Percentage of licenses, 97%99%99% 99% permits issued by deadline C OMMENTS Administrative workload remains steady in the area of output and workload as shown above. Packet Page Number 12 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM:DEPARTMENT: DEPUTY REGISTRAR CITIZEN SERVICES  PM ROGRAMISSION To present a courteous, service-oriented team providing a high level of accuracy and efficiency. I 2006200720082009 NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $315,854$345,447$354,684 357,470 Commodities 000 0 Contractual Services 2,4522,7833,518 3,610 Capital Outlay 000 0 Total $318,306$348,230$358,202 $361,080 Percent Change 4.2%9.4%2.9% 0.8% Staff Hours No. of Employees (FTE) 5.836.256.03 6.03 BC UDGETOMMENTS No significant change in the Deputy Registrar Program. Packet Page Number 13 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: DEPARTMENT: DEPUTY REGISTRAR CITIZEN SERVICES 2006200720082009 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Number of motor vehicle 45,00049,80050,000 50,000 transactions Number of driver?s license 18,00018,50018,700 18,600 transactions Number of passports 2,8003,0003,500 3,000 processed EI FFECTIVENESS NDICATORS Initial accuracy rate on motor 98%99%98% 98% vehicle reports reconciled Initial accuracy rate on driver?s license reports 98%98%98% 98% reconciled C OMMENTS Number of transactions remains steady in all areas of motor vehicle and DNR. Passport activity is reduced due to a decrease in travel projections estimated by the Federal Passport Agency. Packet Page Number 14 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM:DEPARTMENT: ELECTIONS CITIZEN SERVICES  PM ROGRAMISSION To manage all municipal, federal and state elections focusing on legal compliance and integrity. I 2006200720082009 NPUTS ActualActualBudgetBudget Direct Expenditures Personnel Services $51,775$41,074$56,000 $46,290 Commodities 7,7957,719770 790 Contractual Services 6,6414,6983,948 5,570 Capital Outlay 000 Total $66,211$53,491$60,718 $52,650 Percent Change 98.3%-19.2%13.5% -13.3% Staff Hours No. of Employees (FTE) 000 0 BC UDGETOMMENTS The decrease in this budget is due to 2009 being a local election cycle with the need of fewer election judges working. Packet Page Number 15 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: DEPARTMENT: ELECTIONS CITIZEN SERVICES 2006200720082009 ActualActualEstimateEstimate O/W UTPUTSORKLOAD Number of registered voters 24,00024,70023,500 25,000 Election judges trained 160150200 150 Number of ballots cast 18,0007,00019,000 8,500 Number of absentee ballots 200200500 300 processed EI FFECTIVENESS NDICATORS Percentage of eligible voters 65%65%70% 30% registered to vote C OMMENTS Decrease in ballots cast due to 2009 being a local election. Percentage of eligible voters voting is historically significantly less for local elections. Packet Page Number 16 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: RECREATION PROGRAMS DEPARTMENT: CITIZEN SERVICES  CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: RECREATION PROGRAMS DEPARTMENT: CITIZEN SERVICES 2006 2007 2008 2009 Actual Actual Estimate Estimate OUTPUTS/WORK LOAD Total number of teens 330 420 380 380 enrolled Adult softball, number of g0 95 143 140 teams Fall soccer teams 75 67 71 48 Basketball teams 130 130 120 110 T-ball teams 24 30 33 30 Youth volleyball teams 30 40 42 40 Into. to Soccer Participants 0 0 235 250 Senior High Basketball teams 49 60 60 60 Number of day camp 2,100 2,180 2180 2180 participants EFFECTIVENESS INDICATORS Percent of non-Caucasian 7% 9% 10% 12% employees & volunteers Percent of program evaluations rated satisfactory 95% 95% 99% 95% or better Percent of programs formally g0% 100% 90% 70% evaluated COMMENTS The changes made in the preschool soccer program in 2008 will continue in 2009. The program became more of an instructional program with emphasis on increasing the number of soccer ball touches a player has in each session through smaller teams along with more and improved skill development opportunities. Quality instructors lead the program with volunteer parent assistants. The new format has been well received by parents and participants. Demand for soccer fields by adult teams continues to grow creating scheduling challenges relating to field use and maintenance. This demand is being studied and the resulting policies for field use and maintenance were implemented in 2008 and will be revisited in 2009. Demand for Summer Day Camp continues to grow. Staff is currently exploring options that would allow for additional participants. Packet Page Number 18 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: COMMUNITY CENTER DEPARTMENT: CITIZEN SERVICES OPERATIONS 602-611, 602-612, 602-613, 602-614 PROGRAM MISSION To serve the indoor recreation, entertainment and hospitality needs of famil ies, businesses and groups in the northeast metropolitan area and to ensure Maplewood residents INPUTS 2006 2007 2008 2009 Actual Actual Budget Estimated Direct Expenditures Personnel Services $0 $1,366,772 $1,347,388 $1,433,580 Commodities 0 228,497 186,290 225,550 Contractual Services 0 664,594 692,800 675,140 Depreciation 0 261,058 261,510 261,060 Other Charges 0 17,797 11,840 18,680 Total $ 0 $2,538,718 $2,499,828 $2,614,010 Percent Change N/A 3.9% -1.5% 4.6% Staff Hours No. of Employees (FTE) 0 16.98 18.31 16.90 BUDGET COMMENTS The increase in personnel services is due to p ay rate changes, increased benefit costs and increased programs. Packet Page Number 19 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: COMMUNITY CENTER OPERATIONS 2006 Actual DEPARTMENT: CITIZEN SERVICES 2007 2008 2009 Actual Estimate Estimate OUTPUTS/WORKLOAD Number of community center 7 200 6 166 6 198 6 507 , , members , , Number of aquatic lessons 2,850 2,800 2,650 2,850 Number of room reservations 1,200 1,320 1,200 1,300 Number of group fitness 40,000 46,560 52,221 53,265 participants Number of childcare 9,000 10,000 7,000 7,200 participants EFFECTIVENESS INDICATORS Rank in Business Journal's 7tn 7tn 6th N/A "Top 25 Fitness Centers" Voted Best Fitness Center by yes yes Yes Yes Lillie News Percentage of swim participants rating services 97% 97% 98% 98% satisfactory or better Percentage of memberships 20% 25% 41 % 46% with fitness discount Average revenue per $1 540 $1 700 $1 300 $1 500 , , wedding , , Number of events covered by 20 25 23 25 charitable gambling COMMENTS The Fitness Discount program is the reimbursement program in which insuran ce companies will pay adult members up to $20 per month if they work out at least eight to twelve times per month. The reimbursements are sent to the community center and then their membership account is credited . This benefit was started in January 2005 with Blue Cross Blue Shield. In March 2006, UCare was add ed and in 2007 Health Partners. The events covered through charitable gambling funds include outside rentals . To qualify for funding the applicant is required to meet the lawful purposes as defined by the State Gambling Control Board. Applicants are most generally 501-(c) (3) organizations. Packet Page Number 20 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: MARKETING DEPARTMENT: EXECUTIVE 101-111 PROGRAM MISSION To build the identity and paid usage of all parks and recreation programs and facilities, maintain the web page and create a monthly city newsletter as a means of building a strong sense of community. INPUTS 2006 2007 2008 2009 Actual Actual Budget Budget Direct Expenditures Personnel Services $55,087 $20,463 $55,580 $140,330 Commodities 955 5,506 10,000 520 Contractual Services 86,230 102,295 100,230 113,020 Total $142,272 $128,264 $165,810 $275,180 Percent Change 15.5% -9.8% 29.3% 66.0% Staff Hours No. of Employees (FTE) .64 .20 .50 1.50 BUDGET COMMENTS Personnel services include 50% of the Events Marketing Coordinator and funds to cover wages and benefits for the individual who tapes public meetings. Includes Marketing previously in MCC. Packet Page Number 21 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: MARKETING DEPARTMENT: EXECUTIVE 2006 2007 2008 2009 Actual Actual Estimate Estimate OUTPUTS/WORKLOAD Annual marketing N/A N/A N/A 20 agreements Number of marketing projects N/A N/A N/A 300 Testimonial marketing N/A N/A N/A 8-10 EFFECTIVENESS INDICATORS Revenue increases from year N/A N/A N/A 20% to year Percentage of marketing N/A N/A N/A 98% projects completed Testimonials used in N/A N/A N/A 70% marketing materials Business contacts for the purpose of ad revenue and N/A N/A N/A 60% partnerships EFFICIENCY MEASURES Revenue increases N/A N/A N/A 50% Projects are completed on time and in a professional N/A N/A N/A 100% manner Testimonial marketing increases the effectiveness of N/A N/A N/A 70% the promotion and brings in additional revenue COMMENTS Marketing staff produce many projects for the Parks and Recreation Department that include brochures, posters, publications, CDs, flyers, newsletters, school brochures, email b lasts, evaluation forms and much more. Marketing staff work closely with the community to secure advertisers to place ads in the school brochure, Parks and Recreation brochure, All Star Summer Kick Off, July 4th Celebration and National Night Out. These advertisers help to reduce the cost of the program and the cost of the publication. Percentage of residents that read the City News is approximately 75%. Readership is tracked thru coupons placed in the book, calls for information in articles and responses received thru email. Packet Page Number 22 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: ICE ARENA OPERATIONS DEPARTMENT: CITIZEN SERVICES 101-606 PROGRAM MISSION To provide anine-month, indoor skating venue for Maplewood and School District 622 residents at the Tartan Ice Arena located in Oakdale, Minnesota. INPUTS 2006 2007 2008 2009 Actual Actual Budget Budget Direct Expenditures Contractual Services $ 0 $40,753 $29,252 $30,000 Total $ 0 $40,753 $29,252 $30,000 Percent Change N/A 100.0% -28.2% 2.6% Staff Hours No. of Employees (FTE) 0 0 0 0 BUDGET COMMENTS This budget is for city payments to Independent Sch ool District 622 for a portion of the costs for the operation and maintenance of the Tartan Ice Arena. The City of Oakdale and the school district also finance the ice arena. Packet Page Number 23 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: ICE ARENA OPERATIONS DEPARTMENT: CITIZEN SERVICES 2006 2007 2008 2009 Actual Actual Estimate Estimate OUTPUTS/WORKLOAD Number of actual ice hours 2 200 2 300 2 300 2 300 sold , , , , Number of Joint Powers Board meetings attended by City Council liaisons and/or 10 8 8 8 Parks and Recreation Director EFFECTIVENESS INDICATORS Facility utilization rate 58% 66% 70% 70% COMMENTS The city is a one-third owner of Tartan Ice Arena. The City Council provides two members as liaisons to the Tartan Ice Arena Joint Powers Board. The facility utilization rate continues to increase annually. Packet Page Number 24 of 44 CITY OF MAPLEWOOD COMMUNITY DEVELOPMENT ORGANIZATION CHART Parks & Recreation/Community Development Director City Building Offcial ~~ Administrative I Senior Planner Assistant Offce Specialists Planner Assistant Environmental Code Building Health Offcer Enforcement Offcial Offcer Building Inspectors Agenda item D3 Operations Analyst Natural Resources Coordinator Parks & Recreation Manager Environmental Planner Offce Specialist (Shared Position) Nature Center Lead Naturalist Naturalists Offce Specialist Packet Page Number 25 of 44 CITY OF MAPLEWOOD COMMUNITY DEVELOPMENT DEPARTMENT ORGANIZATION CHART Packet Page Number 26 of 44 COMMUNITY DEVELOPMENT DEPARTMENT Public Health Inspections 3% Planning 14% BUDGET 2009 Total By Program Administration 24% J Code Enforcement 5% Total By Classification Personnel Services 69% Capital Outlay and Depreciation 2% Building ~ I nspections 30% Building Operations 30% Packet Page Number 27 of 44 Commodities Contractual 4% Services 25% CITY OF MAPLEWOOD, MINNESOTA COMMUNITY DEVELOPMENT DEPARTMENT EXPENDITURE SUMMARY Total By Program 2006 ACTUAL 2007 ACTUAL 2008 ORIGINAL BUDGET 2009 BUDGET PERCENT OVER(UNDER) 2008 BUDGET Administration $435,073 $473,423 $423,293 $346,340 -18.2% Building Inspections 633,093 536,069 566,504 569,150 0.5% Building Operations 0 480,970 633,288 580,880 -8.3% Code Enforcement 31,099 102,905 0 95,690 N/A Planning 191,575 254,158 306,907 270,080 -12.0% Public Health Inspections 37,148 39,175 48,815 51,060 4.6% Redevelopment 17,805 10,109 0 0 N/A Totals 1,345,793 1,896,809 1,978,807 1,913,200 -3.3% Total By Classification Personnel Services 1,078,671 1,331,087 1,250,034 1,331,060 6.5% Commodities 14,374 61,320 65,190 71,530 9.7% Contractual Services 252,747 487,721 638,583 480,610 -24.7% Capital Outlay and Depreciation 0 16,681 25,000 30,000 20.0% Other Charges 1 0 0 0 N/A Totals 1,345,793 1,896,809 1,978,807 1,913,200 -3.3% Total By Fund General Fund 1,345,793 1,896,809 1,978,807 1,913,200 -3.3% Number of Employees (FTE) 15.08 17.29 16.88 15.25 -9.7% y 2.5 c 2.0 1.5 Expenditures 1.0 0.5 0.0 20.0 N W F LL 15.0 Employees 10.0 5.0 0.0 Packet Page Number 28 of 44 2006 ACTUAL 2007 ACTUAL 2008 ORIGINAL 2009 BUDGET BUDGET 2006 ACTUAL 2007 ACTUAL 2008 ORIGINAL 2009 BUDGET BUDGET CITY OF MAPLEWOOD COMMUNITY DEVELOPMENT DEPARTMENT MISSION STATEMENT To protect public health and safety by ensuring that public buildings, land use and building construction plans meet all applicable city codes, regional goals and State and Federal laws and to guide future growth and construction in the city that enhances economic development while conserving natural resources in accordance with the goals and policies of the Maplewood Comprehensive Plan. 2009 DEPARTMENT OBJECTIVES 1. Maintain and improve the level of public health inspections to help protect the health and welfare of the citizens of Maplewood by increasing the number of visits to each licensed establishment for educating their staff. 2. Complete a survey of all Fire Stations to determine building maintenance and long- term capital improvement needs. Implement and sustain a preventive maintenance program for all Fire Stations. 3. Pursue the Twin Cities Capitol Community Fund program for redevelopment opportunities. 4. Maintain and use the planning intern program. 5. Reestablish an inspector intern program. 6. Implement the necessary zoning changes that result from the 2008 Comprehensive Plan Update. 7. Continue staff support and leadership in the redevelopment areas throughout the City of Maplewood. 8. Continue the contractor training program for residential and commercial builders. 9. Complete the work on the amendment to the city sign ordinance for council consideration and adoption in 2009. 10. Continue the education of city staff and the community in developing a sustainable "green building practices and methods" and the promotion of green construction practices. 11. Continue to promote high quality building and site design by recommending and requiring enhanced amenities during city development and building reviews. Packet Page Number 29 of 44 12. Develop and implement a more efficient method to respond to and to get code compliance for nuisance complaints and issues created by empty or foreclosed homes. 13. Continue to work with the housing and redevelopment authority (HRA) to identify housing issues and trends, including the adoption and use by city staff of new property maintenance codes. Packet Page Number 30 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: ADMINISTRATION DEPARTMENT: COMMUNITY DEVELOPMENT 101-701 PROGRAM MISSION To provide administrative and clerical support to the divisions within the Building, Planning, Health, Code Enforcement and Building Operations in the Community Development Department. INPUTS 2006 2007 2008 2009 Actual Actual Budget Budget Direct Expenditures Personnel Services $345,160 $385,214 $311,830 $243,220 Commodities 11,399 13,263 10,130 10,430 Contractual Services 78,514 74,946 101,320 92,690 Other 0 0 Total $435,073 $473,423 $423,280 $346,340 Percent Change -0.5% 8.81 % -10.59% -18.18% Staff Hours No. of Employees (FTE) 5.40 5.30 4.50 2.90 BUDGET COMMENTS The decrease in personnel services from 2007 to 2008 is due to removing the .8 Office Specialist position. The 2009 decreases in personnel services are due to moving the Senior Planner position to the 702 Planning budget and reducing clerical staff by .6. The reduction in contractual services is due to a reduction in internal I.T. charges. The (FTE) 2.9 includes .5 Building Official, 1 Admin Assistant, 1 Office Specialist and .4 Office Specialist. Packet Page Number 31 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: ADMINISTRATION DEPARTMENT: COMMUNITY DEVELOPMENT 2006 2007 2008 2009 Actual Actual Estimate Estimate OUTPUTS/WORKLOAD Public meeting packets 42 42 44 45 Number of incoming calls to 17,600 18,000 18,100 main department phone Number of permits issued 3204 3220 3230 3230 EFFECTIVENESS INDICATORS Percent of minutes available gg% 80% 85% 85% for next meeting Percent of calls placed on 1 % 10% 15% 15% hold before assisting Percent of permits issued 99% 99% 99% 99% accurately COMMENTS The effectiveness indicators for 2009 show the previous years' declines, which were due to staff cutbacks and department reorganization, remain for 2009 but have not increased. The other indicator shows staff to remain accurate. The numbers of permits are remaining consistant year to year. The clerical staff works with Planning, Building, Health, Code Enforcement and Building Operations. Note: Estimated population according to the Community Department is as follows 2004 - 35,892 2005 - 36,279 2006 - 37,056 2007 - 37,461 2008 - 37,836 2009 - 38,586 Packet Page Number 32 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: BUILDING INSPECTIONS DEPARTMENT: COMMUNITY DEVELOPMENT 101-703 PROGRAM MISSION To administer the state building code and related ordinances to safeguard life or limb, health, property and public welfare by regulating and controlling the design, construction, quality of materials, use and occupancy, location and maintenance of all buildings and structures within the City of Maplewood. INPUTS 2006 2007 2008 2009 Actual Actual Budget Budget Direct Expenditures Personnel Services $477,134 $464,830 $482,754 $493,540 Commodities 1,435 971 1,500 1,550 Contractual Services 154,524 70,268 82,250 74,060 Capital Outlay 0 0 0 0 Total $633,093 $536,069 $566,504 $569,150 Percent Change 17.2% -15.33% 5.68% 0.47% Staff Hours No. of Employees (FTE) 5.95 5.45 5.45 5.45 BUDGET COMMENTS The increase in personnel services is due to the 3% contract increase and step increases for employees. Note the reduction in contractual services from 2006 to 2007 was from releasing the commercial contract plumbing inspector. The reduction in personnel services from 2006 to 2007 was due to the elimination of the building inspector intern and moving 50% of the building official salary to administration. Packet Page Number 33 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: BUILDING INSPECTIONS DEPARTMENT: COMMUNITY DEVELOPMENT 2006 2007 2008 2009 Actual Actual Estimate Estimate OUTPUTS/WORKLOAD Revenue generated $1,382,710 $1,059,073 $1,045,845 $1,264,380 Number of permit apps. 3,300 3,225 3,100 3,100 Number of plan reviews 1,200 1,100 900 900 Number of inspections 13,000 8,500 8,300 8,300 EFFICIENCY MEASURES Average time to issue 5 days 5 days 5 days 5 days residential permit Average time to issue 20 days 20 days 20 days 20 days commercial permit Percentage of inspection 98% 98% 98% 98% completed within 24 hours COMMENTS The decrease in revenue results from an increase in co smetic permits like roofing and siding and a decrease in larger projects or new construction permits . The number of inspections remains consistent raising the number of inspections per inspector as the commercial plumbing inspector and building intern positions no longer exist. Packet Page Number 34 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: BUILDING OPERATIONS DEPARTMENT: COMMUNITY DEVELOPMENT 101-115 PROGRAM MISSION To provide a clean, well-maintained and comfortable environment for building users of the city hall, public works building and park maintenance building. INPUTS 2006 2007 2008 2009 Actual Actual Budget Budget Direct Expenditures Personnel Services $183,440 $174,419 $210,335 $241,190 Commodities 49,608 47,039 52,730 53,030 Contractual Services 338,186 259,512 345,223 256,660 Capital Outlay 0 0 25,000 30,000 Total $571,234 $480,970 $633,288 $580,880 Percent Change 17% -15.80% 31.67% -8.28% Staff Hours No. of Employees (FTE) 2.83 2.83 2.83 3.30 BUDGET COMMENTS The 2009 increase in personnel services is due to the wage increase for contracts, to step increases and to a new position being added to Building Maintenance. This is being accomplished by elimination of the .23 temporary position and 10% of Chief Building Engineer, Building Maintenance Worker and the new Facility Technician position will come out of the Recycling fund as part going green. The slight increase in commodities is due to the increase in fuel and oil cost. The decrease in contractual services is due to one of the facility technicians being able to do minor electrical work as a journeyman electrician and to funding for the Public Works building utilities coming out of the Fleet Management Fund. Capital Outlay amount is one third of the cost to start replacing the VAV boxes at city hall and police building. This will make the heating system more efficient and more green. Note that 40% of the Chief Building Engineer wages comes out of the MCC operations budget. The 3.30 (FTE) are .50 Chief Building Engineer, 1 Facility Technician, .90 Building Maintenance Worker, .90 new Facility Technician. Packet Page Number 35 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: BUILDING OPERATIONS DEPARTMENT: COMMUNITY DEVELOPMENT 2006 2007 2008 2009 Actual Actual Estimate Estimate OUTPUTS/WORKLOAD Number of work orders 800 850 1,111 1,320 Number of vendor calls 1,350 1,350 1,290 1,190 Service calls 25 25 53 55 Number of janitorial tasks 60 000 70 000 71 400 71 518 complete , , , , EFFECTIVENESS INDICATORS Percent of customer ratings 85% 85% 91 % 92% that were good or excellent Cost per sq. ft. vendor calls - NA NA $4.25 $4.25 MCC Cost per sq. ft vendor calls - NA NA $5.28 $5.28 CH/P/PW/P Cost per sq. ft. staff tasks - $3.44 $3.44 MCC Cost per sq. ft. staff tasks - $2.20 $2.20 CH / P/ PW/ P Cost per sq. ft. vendor calls - $71.94 $71.94 NA NA CH/P Cost per sq. ft. staff tasks - $6.82 $8.20 NA NA CH/P COMMENTS The number of work orders relates to the help desk request by facility and verbal requests. Vendor and service calls relate to outside contractors or service companies. This number should continue to decrease as maintenance takes on tasks . Janitors, same as above. The effectiveness indicators are being adjusted to reflect a more accurate number tied to square footage of the related facilities. * Indicates data not available Packet Page Number 36 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: CODE ENFORCEMENT DEPARTMENT: COMMUNITY DEVELOPMENT 101-707 PROGRAM MISSION To protect citizens through inspections, complain t investigations, and enforcement of local ordinances, state rules and regulations, and public health. INPUTS 2006 2007 2008 2009 Actual Actual Budget Budget Direct Expenditures Personnel Services $30,945 $76,840 $117,740 $83,860 Commodities 0 47 5,500 5,670 Contractual Services 154 9,337 8,750 6,160 Capital Outlay 0 16,681 15,000 0 Total $31,099 $102,905 $146,987 $95,690 Percent Change 42.8% 230.9% 42.84% -34.90% Staff Hours No. of Employees (FTE) .30 1.11 1.5 1 BUDGET COMMENTS The decrease in personnel services is due to the reduction of clerical staff. The reduction of clerical staff will be absorbed by the Code Enforcement Officer position and admin istration. Packet Page Number 37 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: CODE ENFORCEMENT DEPARTMENT: COMMUNITY DEVELOPMENT 2006 2007 2008 2009 Actual Actual Estimate Estimate OUTPUTS/WORKLOAD Total number of complaint 500 575 828 900 cases inspected Total number of complaint cases that were referred to 5 3 40 45 the Admin/Judicial process Total number of re- 500 575 1500 1600 inspections EFFECTIVENESS INDICATORS Total number of complaint cases resolved through the 5 5 25 30 Admin/Judicial process and abatements Total number of complaint 645 545 750 825 cases resolved Total number of complaint 5 5 NA NA cases pending COMMENTS The code enforcement officer, who was hired in April 20 07 was on leave during much of the first half of 2008. Building Inspectors filled in whi le he was gone and in mid-May a temporary staff person was hired. Packet Page Number 38 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: PLANNING DEPARTMENT: COMMUNITY DEVELOPMENT 101-702 PROGRAM MISSION To implement of the guiding principles of the comprehensive land use plan, facilitate the requirements of the zoning ordinance, perform special land use studies and perform development reviews. INPUTS 2006 2007 2008 2009 Actual Actual Budget Budget Direct Expenditures Personnel Services $174,785 $180,930 $199,195 $220,070 Commodities 769 0 50 50 Contractual Services 16,021 73,228 107,662 49,960 Total $191,575 $254,158 $306,907 $270,080 Percent Change 4.0% 17.19% 20.75% -12.00% Staff Hours No. of Employees (FTE) 2.00 2.00 2.00 2.00 BUDGET COMMENTS In 2008, the senior planner was moved from the administration budget into planning. Concurrently, a planner position was eliminated from the planning budget. An environmental planner position was created within Public Works. Therefore, FTE's remain constant but personnel costs show some change. The reduction of contractual services is due to the comprehensive plan being almost complete and using more city staff time to finish the work. Packet Page Number 39 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: PLANNING DEPARTMENT: COMMUNITY DEVELOPMENT 2006 2007 2008 2009 Actual Actual Estimate Estimate OUTPUTS/WORKLOAD Revenue generated $58,000 $67,020 $65,000 $45,000 Number of development 75 80 75 45 applications Number of building permit 500 344 386 350 reviews EFFECTIVENESS INDICATORS Average # of hours to do 2 2 2 2 building permit reviews Average # of days to do 60 60 60 60 development reviews COMMENTS These outputs reflect the number of applications reviewed by city planners and the staff time needed to complete the review. The reduction in revenue is due to the reduction in the number of larger projects. * Indicates data not available Packet Page Number 40 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: PUBLIC HEALTH DEPARTMENT: COMMUNITY DEVELOPMENT INSPECTIONS 101-704 PROGRAM MISSION To protect citizens through inspections, complaint investigations, and enforcement of local ordinances and state rules and regulations related to food, lodging, and public health. INPUTS 2006 2007 2008 2009 Actual Actual Budget Bud et Direct Expenditures Personnel Services $32,842 $38,745 $45,909 $49,180 Commodities 771 0 780 800 Contractual Services 3,535 430 2,126 1,080 Total $37,148 $39,175 $48, 815 $51, 060 Percent Change 27.4% 5.46% 24.61 % 4.60% Staff Hours No. of Employees (FTE) .60 .60 .60 .60 BUDGET COMMENTS The increase in personnel services is due to increases in the pay rate and the cost of benefits. The decrease in contractual services is due to removing consulting fees from the budget that were not being used. Number of (FTE) .60 Health Officer Packet Page Number 41 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: PUBLIC HEALTH DEPARTMENT: COMMUNITY DEVELOPMENT INSPECTIONS 2006 2007 2008 2009 Actual Actual Estimate Estimate OUTPUTS/WORKLOAD Number of restaurant 200 210 180 200 inspections Number of pool inspections 51 30 Number of public health 40 35 25 25 violations Number of itinerant food 75 40 30 35 sales inspections EFFECTIVENESS INDICATORS Number of restaurant re- 50 40 30 40 inspections Number of hours on food 510 600 450 600 sales inspections COMMENTS It is anticipated that the number of restaurant inspections will decrease slightly i n 2008 due to an approved leave of absence at the end of the year as well as an increase in the number of pool inspections related to the Abigail Taylor Pool Safety Act. * State mandated drain safety inspections and surveys began in May of 2008. Packet Page Number 42 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: REDEVELOPMENT DEPARTMENT: COMMUNITY DEVELOPMENT 101-705 PROGRAM MISSION To revitalize and reinvest in housing stock and commercial properties to create economical, viable and diverse neighborhoods for first time homeowners and retain the middle class affordability of Maplewood. INPUTS 2006 2007 2008 2009 Actual Actual Budget Bud et Direct Expenditures Personnel Services $ 17,805 $10,109 $ 0 $ 0 Total $17,805 $10,109 $ 0 $ 0 Percent Change 2.1 % -43.22% NA NA Staff Hours No. of Employees (FTE) 0 0 0 0 BUDGET COMMENTS Expenditures for redevelopment are normally in the capital improvement portion of the budget. The 2006 and 2007 expenditures listed above were for staff time spent on redevelopment planning. It is anticipated that staff time will be expended but will be charged back to specific projects. CIP for redevelopment has been delayed in 2008 and 2009. Packet Page Number 43 of 44 CITY OF MAPLEWOOD, MINNESOTA 2009 BUDGET PROGRAM: REDEVELOPMENT DEPARTMENT: COMMUNITY DEVELOPMENT 2006 2007 2008 2009 Actual Actual Estimate Estimate OUTPUTS/WORKLOAD Assessed Market Value - before redevelopment N/A 0 0 $1,525,500 Tourist Cabins Site EFFECTIVENESS INDICATORS Market Value -after redevelopment N/A 0 0 $3,375,000 Tourist Cabins Site COMMENTS On July 10, 2006 the City Council approved Phase One of the Gladstone Neighborhood Redevelopment project which includes the redevelopment of the St. Paul Tourist Cabins site. This project has been delayed and is expected to resume in 2009. Packet Page Number 44 of 44