HomeMy WebLinkAbout3-17-25 ENR PacketAGENDA
CITY OF MAPLEWOOD
ENVIRONMENTAL AND NATURAL RESOURCES COMMISSION
Monday, March 17, 2025
7:00 p.m.
Maplewood City Council Chambers
1803 County Road B East
1. Call to Order
2. Roll Call
3. Approval of Agenda
4. Approval of Minutes
a. February 25, 2025
5. New Business
a. Tennis Sanitation Recycling Collection Annual Review
1) 2024 Recycling Collection Year End Report
2) 2025 Recycling Collection Work Plan
b. Republic Services Trash and Yard Waste Collection Annual Review
1) 2024 Trash and Yard Waste Collection Year End Report
2) 2025 Trash and Yard Waste Collection Work Plan
6. Unfinished Business
7. Visitor Presentations
8. Commissioner Presentations
9. Staff Presentations (oral reports)
a. Update on Rescheduling of ENR Commission Meetings to Second Wednesday
of the Month
b. State of Maplewood – March 19, 9 to 10:30 a.m., Maplewood YMCA Community
Center
c. Arbor Day Tree Sale
1) Online Order March 3-May 2
2) Tree Pick Up May 17 and 19
d. Spring Clean Up – May 3, 8 a.m. to 1 p.m., Aldrich Arena
e. Arbor Day Tree Planting Demonstration – May 3, 10 a.m., Edgerton Park
f. Waterfest – May 31, 11 a.m. to 4 p.m., Lake Phalen Park
10. Adjourn
MINUTES
CITY OF MAPLEWOOD
ENVIRONMENTAL AND NATURAL RESOURCES COMMISSION
Tuesday, February 25, 2025
7:00 P.M.
1.CALL TO ORDER
Chairperson Lates called a meeting of the Environmental and Natural Resources
Commission to order at 7:01 p.m.
2.ROLL CALL
Rebecca Bryan, Commissioner Present
Joanne Cryer, Commissioner Present
Nancy Edwards, Vice-Chairperson Present
Benjamin Guell, Commissioner Present
David Lates, Chairperson Present
Ted Redmond, Commissioner Present
Wes Saunders-Pearce, Commissioner Present
Staff Present
Shann Finwall, Environmental Planner
3.APPROVAL OF AGENDA
Vice-Chairperson Edwards moved to approve the February 25, 2025, Environmental and
Natural Resources Commission meeting agenda.
Seconded by Commissioner Guell. Ayes – All
The motion passed.
4.APPROVAL OF MINUTES
a.January 22, 2025
Commissioner Saunders-Pearce moved to approve the January 22, 2025,
Environmental and Natural Resources Commission meeting minutes as written.
Seconded by Commissioner Cryer. Ayes – Commissioners Cryer,
Edwards, Guell, Redmond,
Saunders-Pearce
Abstain – Commissioners Bryan and
Lates
The motion passed.
Agenda Item 4.a.
2
5.NEW BUSINESS
a.Ramsey County Climate Equity Action Plan
Environmental Planner Finwall introduced Gregory Goodwine, Health Educator
with Ramsey County, who is present to discuss the Ramsey County Climate
Equity Action Plan.
Gregory Goodwine, Health Educator presented the Ramsey County Climate
Equity Action Plan which includes six focus areas including clean transportation,
thriving communities, healthy lives, clean energy and efficient buildings, climate
smart natural land, and clean economy.
The Environmental and Natural Resources Commission discussed the City of
Maplewood’s Climate Mitigation Plan and partnership opportunities with Ramsey
County. The Commission also discussed the City’s Climate Mitigation planning
process and how it will continue once the City Council holds their annual
strategic planning in the spring.
Chairperson Lates made a motion to support and encourage the City County to
include sustainability and climate actions as strategic priorities when updating the
City’s strategic goals.
Seconded by Commissioner Guell. Ayes – Commissioners Bryan,
Cryer, Edwards, Guell, Lates,
Saunders-Pearce
Abstain – Commissioner Redmond
The motion passed.
b.Review of Draft 2025 Trash and Recycling Work Plans
Environmental Planner Finwall introduced the draft 2025 Trash and Recycling
Work Plans. The Commission had the following feedback:
•The education tags should include a QR code which brings residents to
translated versions of the education tag, and graphics to increase
outreach and education.
•The trash work plan should include outreach efforts and metrics for the
new food scraps pick up program.
6.UNFINISHED BUSINESS
a.2025 Work Plan and Environmental Priorities
Environmental Planner Finwall introduced the 2025 Work Plan and
Environmental Priorities. The Commission recommended the following
environmental priorities in addition to the work plan items that were reviewed last
month:
3
•Tours: Ramsey County Environmental Center, Capital Region Watershed
District.
•Presentations: Ramsey County Climate Action Plan, Friends of
Maplewood Nature, Maplewood Municipal Stormwater Plan,
BizRecycling.
•Environmental Education and Outreach: Spring Clean Up and Waterfest
7.VISITOR PRESENTATIONS
None
8.COMMISSIONER PRESENTATIONS
None
9.STAFF PRESENTATIONS
Environmental Planner Finwall updated the Environmental and Natural Resources
Commission on the following:
a.Consider Rescheduling Monthly ENR Commission Meetings: Survey results
reflect all Commissioners are available for rescheduling the meetings to the
second Wednesday of the month at 6 p.m. City staff will review the process for
rescheduling the meetings and update the Commission in March.
b.Arbor Day Tree Sale
1)Online Order March 3-May 2
2)Tree Pick Up May 17 and 19
c.Arbor Day Tree Planting Demonstration – May 3, 10 a.m., Edgerton Park
10.ADJOURNMENT
Chairperson Lates made a motion to adjourn the meeting.
Seconded by Commissioner Bryan. Ayes – All
The motion passed.
Chairperson Lates adjourned the meeting at 8:36 p.m.
ENVIRONMENTAL & NATURAL RESOURCES COMMISSION STAFF REPORT
Meeting Date March 17, 2025
REPORT TO:
REPORT FROM:
PRESENTER:
AGENDA ITEM:
1) 2024 Recycling Collection Year-End Report
Action Requested: Motion ☐Discussion ☐ Public Hearing
Form of Action: ☐Resolution ☐ Ordinance ☐Contract/Agreement ☐ Proclamation
Policy Issue:
The City’s contract with Tennis Sanitation requires that the City hold an annual review of the
residential recycling collection services and adopt an annual work plan.
Recommended Action:
Motion to approve the 2025 Recycling Collection Year-End Report and 2025 Recycling Collection
Work Plan.
Fiscal Impact:
Is There a Fiscal Impact? No ☐ Yes, the true or estimated cost is $.00
Financing source(s): ☐ Adopted Budget ☐ Budget Modification ☐ New Revenue Source
☐Use of Reserves ☐ Other: N/A
Strategic Plan Relevance:
☐Community Inclusiveness Financial & Asset Mgmt Environmental Stewardship
☐Integrated Communication Operational Effectiveness ☐Targeted Redevelopment
The City’s residential recycling collection program creates operational effectiveness by protecting
public health and safety and promoting City cleanliness and livability. It is also an important
component of the City’s environmental stewardship and green assets by using best management
practices to reduce waste and protect air quality, water quality, and natural resources.
Background:
2025-2027 Trash and Yard Waste Collection Contract
The residential trash and yard waste collection contract with Republic Services has a term of
January 1, 2025 to June 30, 2027.
Agenda Item 5.a.
Recycling Collection Annual Review
The contract requires that the City schedule an annual meeting with Tennis Sanitation to:
1. Review Contractor’s annual report, including trends in Maplewood’s Recycling recovery
rates and participation rates.
2. Efforts the Contractor has made to expand Recyclable Materials markets.
3. Review Contractor’s performance based on feedback from residents to the City’s
Environment and Natural Resources Commission, City Council, and City staff.
4. Review Contractor’s recommendations for improvement in the City’s Recycling program,
including enhanced public education and other opportunities as contained within the annual
work plan for the upcoming year.
5. Review City staff recommendations for Contractor’s service improvements.
6. Discuss other opportunities for improvement within the remaining years under the current
contract.
Recycling Collection Year-End Report
The contract outlines requirements of the year-end reports as follows:
1. Total quantities of recyclable materials collected, by material type (in tons).
2. Net quantities of recyclable materials marketed, by material type (in tons).
3. Log of all resident addresses where education tags were left because of non-targeted
materials set out for recycling.
4. Log of all complaints, including the nature of the complaints, to include the following:
names, addresses, and contact numbers of the complainants; the date and time received;
the Contractor’s response; and the date and time of the response.
5. Log of resident addresses that consistently do not set out recyclables.
6. Gallons of fuel or mileage of vehicles traveled for the City’s greenhouse gas assessment.
7. Summary of how the nonparticipating household percentage is determined.
8. Log of the number and size of curbside recycling carts in use.
9. Relative change in type of materials found in the yearly composition study compared to the
previous year’s study.
10. Log of recycling weights from each City facility and park.
11. Summary of how the previous year’s work plan items were addressed.
12. Log of safety and accident reports.
13. Log of residents with walk-up service.
Recycling Collection Work Plan
Tennis Sanitation works with the City to submit an annual work plan to outline key priorities for
system improvements. Public education tools shall be itemized and approximate timelines
described. Other service improvements may also be included in the work plan. The City shall review
and approve the work plan. The annual work plan shall be incorporated by reference as an
amendment to this Agreement.
2
Tennis Sanitation Annual Review
2024 Recycling Collection Year-End Report
The Recycling Collection Year-End Report (Attachment 1) summarizes the City’s recycling program
and outlines implementation strategies taken by Tennis Sanitation and the City to improve service.
These strategies included: 1) walk up service; 2) events such as the Touch a Truck event; 3) park
recycling improvements; 4) small business and church recycling outreach; 5) multi-family recycling
outreach.
The report also summarizes the materials collected. A comparison of a sampling of the data from
2023 to 2024 is as follows:
Average pounds of recycling collected per month 2023 2024
Annual net tons of recycling collected
2025 Draft Recycling Work Plan
The 2025 draft Recycling Collection Work Plan (Attachment 2) includes recommendations for
improvements to the City’s recycling collection program including: 1) attending events including the
State of the City and Touch a Truck events; 2) park solid waste improvement pilot project; 3)
updates to education tags; 4) multi-family property recycling improvements; 5) assist the City with
recycling improvements outlined in the 2025 SCORE Agreement Work Plan.
Attachments:
1. 2024 Recycling Collection Year-End Report and Data of Materials Collected
2. 2025 Recycling Collection Work Plan
3
pg. 1
2024
Maplewood Recycling Report
Attachment 1
pg. 2
Index of Recycling Report
Letter of Purpose……………………………………...................….…………. Page 3
Recycling Data Summary…………………………...................…….…... Page 4
Recycling Data (Single Family)……………….....................…………. Page 5
Recycling Data (Multi-family)…………………...................……….…… Page 7
Multi-family individual summary letter……...................……..….. Page 8
Inquiries, Linens, Cardboard, & Parks Summary..................... Page 9
Composite Study.………………………………......................………..…… Page 10
Environmental Impact Analysis………………...................…...……… Page 11
Work Plan Review.…………..………..…………..................…….………… Page 12
Market Report..…………………………..…………..................…….………… Page 13
Additional Items................................................................. Page 14
Summary of Year-end Recycling Report….….…..................…….. Page 15
Appendix of Recycling Report
Recycling Report Summary (ALL)………….…............….......…….. Appendix A
Recycling Report (Multi-family)……………….............….........……. Appendix B
City Park Weights.……………………………………………………………………. Appendix C
Monthly Recycling Report Letter (Example)……...................... Appendix D
Monthly Multi-family Report Data (Example)…....................... Appendix E
Monthly Single Family Report Data (Example)…..................... Appendix F
Educational Tags and
Complaints/Compliments Log Report
Educational Tags............................................................... Appendix G
Compliments/Complaints.................................................... Appendix H
pg. 3
January 31, 2025
City of Maplewood
Maplewood, MN 55109
1830 County Road B E
RE: LETTER OF PURPOSE
Dear City of Maplewood,
This Year-end recycling report has been prepared for the City of Maplewood.
This report contains summaries of recycling data for both single family and multi-family dwellings
including, but not limited to, inquiries, composite study information, environmental impact report and
recycling market report.
Also included is ten years of comparison data to help measure the success of the recycling program.
The data in this report has been utilized over the years to assist us in understanding past, present and
future progress of the recycling program, as well as helping us develop future strategies to enhance
the recycling programs already in place.
Sincerely,
Greg & Willie Tennis
Greg and Willie Tennis
Tennis Sanitation
pg. 4
RECYCLING DATA SUMMARY
In this report, we have compiled annual data from both single family and multi-family dwellings. This
data includes:
Combined net tonnage of all residential and multi-family dwellings
Break-out of single family tonnage and participation rates (orange)
Break-out of multi-family tonnage
Separate measurement of weights for cardboard and linens (bottom of APPENDIX A)
Break-out of single family (orange) and Multi-family recycling materials by type and
weight.
Break-out of combined tonnages
Inquiries tracked per month (bottom of APPENDIX A)
Business, parks and cardboard volumes
The data is compiled from recyclable materials collected from our drivers on designated Maple wood
routes. Each load is weighed, and weights are compiled over a month’s period. Weights are broken-
out based on a composite ratio of the entire load.
pg. 5
RECYCLING DATA (SINGLE FAMILY)
The Single Family Data in APPENDIX A (orange) was compiled from the single family homes after taking out the
multi-family weights. From this data, we can illustrate the weight per home (in lbs.), per month. We also have
tracked the number of residents that do not place their recycling out on a weekly basis.
In analyzing the single family data, we are able to provide the following observations:
2024 average weight per unit, per month – 34.95 lbs.
2012 - 41.95 lbs. per month 2013 - 43.78 lbs. per month 2014 - 53.48 lbs. per month
2015 - 53.48 lbs. per month 2016 - 54.59 lbs. per month 2017 - 53.99 lbs. per month
2018 - 54.01 lbs. per month 2019 - 53.69 lbs. per month 2020 - 46.13 lbs. per month
2021 - 43.74 lbs. per month 2022 – 41.20 lbs. per month 2023 - 36.44 lbs. per month
2024 annual net total tons collected for single-family – 2304.29 tons
2012 - 2,313.61 tons 2013 - 2,414.62 tons 2014 - 2,949.92 tons
2015 - 2,949.94 tons 2016 - 3,011.02 tons 2017 - 2,978.13 tons
2018 - 2,979.18 tons 2019 - 2,961.30 tons 2020 - 3,137.35 tons
2021 - 2,974.80 tons 2022 – 2,802.21 tons 2023 – 2,478.38 tons
Total Participation Percentage
pg. 6
RECYCLING DATA (SINGLE FAMILY)
Below is a count of each service size used at single-family residences. Cart-size exchanges are tracked and
updated on drivers’ routes. In 2024, Tennis reached out to residents who either use a personal cart or do not
have a recycling cart to provide them with the option to have a cart delivered for their use.
2023 Single Family Home Cart Inventory
35gal 65gal 95gal 2-65gal 2-95gal
3+
Carts
1-65 &
1-95
PERSONAL
CART NO CART
244 10367 272 15 41 4 8 9 28
2024 Single Family Home Cart Inventory
35gal 65gal 95gal 2-65gal 2-95gal 3+
Carts
1-65 &
1-95
PERSONAL
CART NO CART
235 10312 315 15 40 5 9 3 20
pg. 7
RECYCLING DATA (MULTI-FAMILY)
The Data in APPENDIX A ) is compiled from the net total weight of family homes after factoring out the
multi-family weights. From this data, we can illustrate the weight per unit (in lbs.), per month. To assist us in
providing accurate data, we compile weights on a quarterly basis. This weight is used to provide us with a fair
average of weight generated by each multi-family unit. Our drivers also documented the number of carts
dumped at each location on a weekly basis (see APPENDIX D). These weights are then added at the end of each
month to provide us with a net total.
In analyzing the multi-family data, we can provide the following observations:
2024 average lbs. per unit, per month = 13.44 lbs
2014 = 12.95 lbs. per month 2015 = 13.04 lbs. per month
2016 = 13.08 lbs. per month 2017 = 11.03 lbs. per month
2018 = 12.95 lbs. per month 2019 = 9.92 lbs. per month
2020 = 10.39 lbs. per month 2021 = 10.14 lbs. per month
2022 = 9.76 lbs. per month 2023 = 11.02 lbs. per month
2024 annual net total tons collected for multi-family = 295.15 tons
2014 = 312.64 tons 2015 = 314.66 tons
2016 = 315.79 tons 2017 = 268.69 tons
2018 = 305.32 tons 2019 = 239.36 tons
2020 = 265.29 tons 2021 = 259.04 tons
2022 = 249.21 tons 2023 = 281.50 tons
How are the weights determined for the multi-family data? On a quarterly basis, we use one truck to collect all
multi-family dwellings. The total weight is divided by the number of carts emptied to get an average weight per
cart. This data is then entered into a multi-family spreadsheet. See APPENDIX D for an example of this report.
pg. 8
MULTI-FAMILY INDIVIDUAL SUMMARY LETTER
From the data compiled throughout the year, we can provide each multi-family property with an accurate
summary report of their recycling volumes (APPENDIX B). We also provide them with information on how their
recycling efforts impact the environment and how to enhance their efforts.
pg. 9
INQUIRIES SUMMARY
Below are twelve months of data documenting the number of residents that have called our office. This year,
the most common calls were regarding additional items they could recycle, and questions about our holiday
schedule.
We are confident that our customer service representatives have resolved all inquiries to the residents’
satisfaction.
2024 Total Inquiries
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL
10 20 10 18 17 13 0 13 17 23 14 14 169
2014 - 1,552 2015 - 422 2016 - 662 2017 - 255 2018 - 165
2019 - 334 2020 - 370 2021 – 398 2022 - 212 2023 - 228
CARDBOARD SUMMARY (Single and Multi-Family)
Cardboard collected for 2024 from city facilities and buildings totaled 202,000 lbs.
2023 – 144,650 lbs 2022 – 104,440 lbs. 2021 – 85,830 lbs. 2020 – 74,490 lbs.
2019 – 89,120 lbs. 2018 – 102,356 lbs. 2017 – 88,337 lbs. 2016 – 104,498lbs.
2015 – 125,020 lbs. 2014 – 131,346 lbs.
BUSINESSES AND PARKS WEIGHTS:
2024 BUSINESSES: 49,327 lbs. CITY PARKS: 1,800 lbs.
2023 BUSINESSES: 45,421 lbs. CITY PARKS: 0 lbs.
2022 BUSINESSES: 44,777 lbs. CITY PARKS: 300 lbs.
2021 BUSINESSES: 42,773 lbs. CITY PARKS: 840 lbs.
2020 BUSINESSES: 41,161 lbs. CITY PARKS: 3,220 lbs.
2019 BUSINESSES: 49,386 lbs. CITY PARKS: 5,650 lbs.
2018 BUSINESSES: 71,529 lbs. CITY PARKS: 6,650 lbs.
2017 BUSINESSES: 62,460 lbs. CITY PARKS: 8,080 lbs.
2016 BUSINESSES: 60,771 lbs. CITY PARKS: 7,920 lbs.
2015 BUSINESSES: 45,885 lbs. CITY PARKS: 8,350 lbs.
2014 BUSINESSES: 30,157 lbs. CITY PARKS: 11,180 lbs.
LINENS SUMMARY
2024* - 16,680 lbs 2023* - 15,534 lbs 2022* - 16,800 lbs 2021* - 27,840 lbs
2020* - 29,880 lbs 2019 - 89,120 lbs 2018 - 102,356 lbs 2017 - 88,337 lbs
2016 - 104,498 lbs 2015 - 125,020 lbs 2014 - 131,346 lbs * Tennis total
pg. 10
RECYCLING COMPOSITE STUDY
Over the years of our contract, we have done extensive recycling composite studies. Originally, we conducted
our study by sorting loads collected from the city of Maplewood over a full week, and sorted them all at once.
As of 2018, we have looked at all of the past data that we have collected, and have tested a single load of
material from the city of Maplewood. The single load of material has consistent ratios comparable to the
weeks’ worth of material previously studied. Once the material is unloaded from the trucks in our MRF
(Material Recovery Facility), it is sorted into each category, as listed below. Each of the categories are then
weighed and documented. The results of the composite study are entered into the provided monthly reports.
Why do a composite study?
Having a good understanding of the recycling composition provides us with data that may assist us in adjusting
the recycling program to fit the needs of the Residents. With ongoing changes in the economy, culture and in
the home, we can develop more available markets, increase processing technologies to handle more items and
enhance educational materials to instruct residents on proper recycling procedures.
pg. 11
ENVIRONMENTAL IMPACT ANALYSIS
Using the detailed recycling data from this report, we can provide the City of Maplewood with some unique
ways that the residents’ recycling efforts have made a difference. Over the years, recycling markets have been
able to recycle more items out of the waste stream. They have also been able to determine what resources are
saved by recycling various materials.
In this report, we were able to convert the types of recycling materials into resources saved.
pg. 12
2024 WORK PLAN REVIEW
Each year, the city of Maplewood provides Tennis with an annual work plan. This is used to assist the city and
Tennis in making improvements to the recycling program. Below is the 2024 work plan with details on how
Tennis has addressed each concern over the last year.
1. Walk Ups: The contract allows Maplewood residents with difficulty bringing the recycling cart to the curb
to set up Walk Up service. This service allows them to place the recycling cart outside their garage, and
Tennis Sanitation will walk up, roll the recycling cart to the curb, empty the recycling cart, and roll it back
to the garage. The City tracks this information. Tennis Sanitation should ensure they are notifying the City
of any Walk Up services scheduled by their customer service representatives.
- Tennis tracks walk-up services on our residential routes and communicates with the city when new
walk-up services are set up.
2. Events: Tennis Sanitation will attend the City’s annual Touch a Truck Summer Event scheduled for
Wednesday, June 12, 2024.
- Tennis attended the 2024 Maplewood Touch-a-Truck event, and introduced our new “Spin the
Wheel” educational game.
3. Parks: Work with the City to make improvements to the solid waste collection in City parks. This initiative
could involve various strategies to promote responsible waste management and environmental
stewardship.
- Tennis logged weekly weights for each park, and provided documented weights to the city along with
the monthly report. Additionally, our driver began taking photographs of the containers at pick up in
November, 2024, which are available upon request.
4. Tour: Coordinate a tour of Tennis Sanitation’s facility.
- Tennis hosted the city of Maplewood for a tour of our MRF on Wednesday, September 11th, 2024.
5. 2024 SCORE Agreement Work Plan: Assist the City in addressing items listed on the 2024 SCORE
Agreement.
- Tennis continued to assist and work with the city in addressing items listed on the 2024 SCORE
Agreement.
6. Small Business and Church Recycling: The contract allows small businesses and churches to opt into the
City’s residential recycling program. Tennis Sanitation will assist the City in increasing the number of small
business and church recycling opt in accounts.
- Tennis continued working with the city by attending on-site meetings and coordinating new service
and service changes for businesses and churches.
7. Multi-Family Recycling: The contract allows multi-family properties with 21 units or more to convert to
the collection of recycling in recycling dumpsters, instead of recycling carts. Tennis Sanitation will assist the
City in notifying multi-family properties of this opportunity, and working with BizRecycling to make
improvements to a properties’ recycling program.
- Tennis continued working with the city by attending on-site meetings with the city and BizRecycling
and coordinating new service and service changes for multi-family properties.
8. Possible Contract Extension: The residential recycling contract with Tennis Sanitation ends June 30, 2025.
Tennis Sanitation will begin discussions with the City of Maplewood on a possible contract extension.
- Tennis met with the city of Maplewood to negotiate the terms of the extension. The extension was
signed and submitted on October 10th, 2024.
pg. 13
MARKET REPORT
2024 was a rather good year for recycling. Demand was up and pricing remained steady through late
summer, until it began to decline in September. This is normal in the recycling market as demand
decreases once holiday orders are fulfilled. We continue to work with many long time partners, and
have also built relationships with new ones in the last year. Tennis maintains the ability to keep the
majority of our materials within the Midwest – mostly in Minnesota.
2025 MARKET OUTLOOK
The recycling market is always a rollercoaster. With growing environmental concern s and company
commitments to using recycled materials, we expect that the market will remain steady and hopefully
demands will increase in 2025. Tennis continues to make updates to our facility as we strive to
capture all recyclable materials in our sorting process and support growing demand from our
partners.
pg. 14
RESIDUALS
Residuals consisted of items such as Styrofoam, foam, shoes, diapers, and general garbage.
2024: Residuals are up to 80.08 tons from last year
2023: Residuals are down to 76.59 tons from last year
2022: Residuals are down to 108.17 tons from last year
2021: Residuals are down to 114.83 tons from last year
2020: Residuals are up to 131.71 tons from last year
2019: Residuals are down to 60.49 tons from last year
2018: Residuals are up to 62.54 tons from last year
2017: Residuals are up to 61.69 tons from last year
2016: Residuals are up to 38.59 tons from last year
2015: Residuals are down to 29.38 tons from last year
2014: Residuals are 29.36 tons
TRUCK WEIGHTS
During the 2024 Calendar year, our vehicles did not exceed the maximum loaded weight of 40,000 pounds
when hauling the recyclables collected from the residents of Maplewood. Weight tickets are available upon
request.
RECYCLING SERVICE FEE
The recycling service fee for 2024 was $5.00 per unit, per month, and the fee for 2025 is $5.25 per unit, per
month, which is based upon the contracted price.
STORAGE OF EXTRA RECYCLABLE MATERIALS
During the 2024 calendar year, our recycling facility had sorted all
recyclable materials within 45 days of processing to recycling markets;
with the exception of milk cartons and “rare type” plastics. Milk cartons
are baled and stored until there is enough volume to meet the vendor's
minimum shipping requirements, and "rare type" plastics are stored
until a large enough quantity is available to make a mill-sized bale.
pg. 15
SUMMARY OF YEAR-END RECYCLING REPORT
The 2024 Maplewood year-end recycling report provides up-to-date information from the City’s
recycling activities over the past year. Each section of this report reflects the various ways d ata was
collected, entered and calculated to contribute to meeting our combined goals.
In the report, we have illustrated the composition of recyclables and itemized volumes of recyclables
from both single family and multi-family dwellings as they relate to each break-out of each separate
commodity. We also provide information on how the City's recycling efforts will impact our
environment.
This year, Maplewood’s participation rate was 92%. Both single-family tonnages and multi-family
recycling volumes have remained steady and consistent with other municipalities.
In 2025, we will maintain the comprehensive recycling program we offer with the additional types of
plastics, metals and linens.
With the support of the city of Maplewood, we will maintain these high standards of recycling for
single-family and multi-family dwellings.
pg. 16
APPENDIX A - 2024 RECYCLING DATA SUMMARY - ALL
pg. 17
APPENDIX B – YEARLY RECYCLING REPORT – MULTI-FAMILY
pg. 18
APPENDIX C – CITY PARK WEIGHTS
Harvest Wakefield Goodrich Hazelwood
MONTHLY
TOTAL
January 0 0 0 0 0
February 200 0 0 0 200
March 50 0 0 0 50
April 0 0 50 0 50
May 200 100 200 0 500
June 0 200 0 0 200
July 0 0 0 0 0
August 0 100 0 0 100
September 0 0 0 0 0
October 0 100 0 0 100
November 200 50 100 100 450
December 100 50 0 0 150
YEAR TOTAL
BY PARK 750 600 350 100 1800
pg. 19
APPENDIX D - MONTHLY RECYCLING REPORT LETTER
pg. 20
APPENDIX E - MONTHLY MULTI-FAMILY REPORT
pg. 21
APPENDIX F - MONTHLY SINGLE FAMILY REPORT DATA
pg. 22
APPENDIX G – EDUCATIONAL TAGS
2436 Lydia Wednesday Cart N/O 1/4/2024
Maplwood Manor Apts Monday Icy Going Back Tues 1/8/2024
Maplewood Apts Monday 3 Recy 17 Trash Carts 1/8/2024
1579 K Wednesday Plywood 1/10/2024
810 Eldridge Thursday 1/2 Way Up Driveway 1/11/2024
1730 Monastery Century Trl Monday N/O 7AM 1/15/2024
1902 Co Rd C Mplwd Public Monday Gate Locked 1/15/2024
1930 Co Rd B E Monday Left Trash Bags 1/15/2024
1890 Sherren Homestaed Mplwd Monday Blocked 1/15/2024
1424 Eldridge Ave Monday Full Of Clothes 1/15/2024
329 Parkview Ln Friday Trash 1/19/2024
1890 Sherren Homestaed Mplwd Monday Blocked 1/22/2024
2730,2732,2734 Hawthrone Tuesday Need To Be @ Curb 1/23/2024
1360 Currie St Tuesday Left Black Trash Bags 1/23/2024
1846 Radatz Wednesday Oil & Paint In Cart 1/24/2024
Hertiage TH 1667 #3 Wednesday Trash 2/7/2024
3044 Edward Wednesday Styrofoam 2/7/2024
1190 Beam Wednesday Bagged Trash 2/7/2024
1681 Co Rd C E Wednesday No Space 2/7/2024
1760 Adolphus Western Hills Thursday 1 Cart Trash/Wood 2/8/2024
656 Sterling Friday Cardboard Everywhere 2/9/2024
Mplwd Garden Apts Friday All Carts Trash 2/9/2024
1789 BB (TH) Monday Cart Placement Not @ Street 2/12/2024
1200 Beam Wednesday Trash & Wood 2/14/2024
Hertiage 1578 3 & 4 Wednesday Touching Garage 2/14/2024
Hertiage 3031 2 Wednesday Styrofoam 2/14/2024
1760 Adolphus Western Hills Thursday 2 Carts Trash 2/15/2024
2541 Beth Friday Frozen 2/16/2024
2505 Mailand Rd Friday Cardboard Everywhere 2/16/2024
Mplwd Garden Apts Friday Same Carts Trash 2/16/2024
1666 Lark Monday Not At Curb 2/19/2024
1902 Co Rd B Public Works Monday Closed 2/19/2024
1861 Co Rd B Monday Trash 2/19/2024
Cobblestone Apts Tuesday Blocked By Furniture 2/20/2024
Western Hills Thursday 1 Trash 2/22/2024
2111 Prosperity Monday Cart In Ditch 2/26/2024
1774,1776,1778,1780 Mcknight Monday On Stoop 2/26/2024
1890 Sherren Homestead Mplwd Monday Blocked 2/26/2024
1687 Rosewood Monday Left Suitcase 2/26/2024
Cobblestone Apts Tuesday Blocked By Furniture 2/27/2024
2508 Keller Pkwy Wednesday Empty 2/28/2024
2411 Maplewood Dr Wednesday Empty 2/28/2024
720 McKnight Friday Trash 3/1/2024
Maple Woods TH #1774 Monday On Stoop 3/4/2024
pg. 23
Heritage Square 1679 4 Wednesday Trash 3/6/2024
1959 Greenbrier Thursday 1/2 Way Up Driveway 3/7/2024
1461 Burke Monday Cart Tipped Broken Glass 3/11/2024
Heritage Square 1679 4 Wednesday Trash 3/13/2024
2962 Duluth Wednesday Tile & Wood 3/13/2024
787 Bellwood Thursday Wood From Chair 3/14/2024
1895 Myrtle Monday Trash N/P 3/18/2024
1866 Furness Monday Sperate Carts 3/18/2024
1975 Stanich Monday Trash N/P 3/18/2024
1845 Barclay Monday Reycle Out Without Carts 3/18/2024
Heritage Square 1675 4 Wednesday Trash 3/20/2024
2352 Standridge Wednesday Cart Tipped Trash All Over 3/20/2024
Mplwd Gardens Friday Matt ,Box Spr & Couch Blocking 3/22/2024
And Other Carts Trash
2993 Edward Wednesday Styrofoam 3/27/2024
3113 Walter Wednesday Styrofoam 3/27/2024
2216 Maple Wednesday Styrofoam 3/27/2024
2451 Ariel Mplwd TH Wednesday Not Sholved 3/27/2024
Gold Star Apts Thursday Blocked By Furniture 3/28/2024
177 Larpentuer Thursday Close To Mailbox 3/28/2024
1760 Adolphus Western Apts Thursday Plowed In 3/28/2024
2347 Hillwood Friday Wood Scraps (Cabinets) 3/29/2024
Mplwd Gardens Friday Matt ,Box Spr & Couch Blocking 3/29/2024
1762 Howard Monday Need To Separate 4/1/2024
1973 Cope Monday Need To Separate 4/1/2024
1925 Co Rd B Monday Break Tube Down 4/1/2024
1715 Rosewood Monday Left Plastic Bags 4/1/2024
1695 Rosewood Monday Trash 4/1/2024
1263 Junction Monday 1/2 Way Up Driveway 4/1/2024
1819 or 1841 Kennard Monday Left Styrofoam 4/1/2024
2631 ? Teds's Rt Tuesday Branches In Cart 4/2/2024
752 Co Rd B Thursday 1/2 Way Up Driveway 4/4/2024
395 Kingston Thursday Next To Car 4/4/2024
Adoluphus Western Apts Thursday 1 Cart Trash 4/4/2024
1852 Jackson Thursday Recycle Next To Empty Cart 4/4/2024
1970 Adolphus Thursday Touching Vehicle 4/4/2024
1445 Sherren Monday Recycle On Ground Not Bagged 4/8/2024
1774 McKnight Maple Woods Th Monday On Stoop 4/8/2024
Trails Edge TH 1730 Monday Trash 4/8/2024
Cobblestone Apts Tuesday Blocked By Furniture/Styro 4/9/2024
756 McKnight Tuesday Wood 4/9/2024
1241 Chateau Wednesday Tagged Times For Cart Placement 4/10/2024
3035 Bellaire Wednesday Bottom 1/2 Stuck In Cart 4/10/2024
2117 Beam Wednesday Carpet & Wood 4/10/2024
395 Kingston Thursday Between Car & Can No Space tagged 4/11/2024
1811 Howard Monday Trash 4/15/2024
pg. 24
1579 Co Rd D TH Wednesday Trash 4/17/2024
2533 Beth Ct Friday Box Styrofoam 4/19/2024
1490 Sterling Friday Trash 4/19/2024
917 New Century Friday Behind Car Moved Last 2 Weeks 4/19/2024
1982 Castle Pl Monday Trash 4/22/2024
1504 Laurie Monday
Needs To Separate Styro From
Cardboard 4/22/2024
1226 Shryer Monday Cart Had Big Burnt Hole Threw It 4/22/2024
1662 #3 Heritage Squ TH Wednesday Floor Mat & Hover (battery) 4/24/2024
Wyngate Apts Wednesday Huge Box Needs Broken Down 4/24/2024
3029 Bartelmy Wednesday Sticks 4/24/2024
2085 Lydia Wednesday Busted Living Room Chair 4/24/2024
Tarry Town Village Thursday Cart Non Recycle Items 4/25/2024
Left Treadmill Box Full Of Styrofoam
TH McMenemy Thursday Left Linen Bags Cab Full 4/25/2024
699 Ferndale Friday Left Open Bag Linen 4/26/2024
602 Sterling Friday Styro In Boxes 4/26/2024
2577 Mailand Friday Wood In Cart 4/26/2024
1740 McKnight Monday Cart Touching Garage 4/29/2024
1973 Cope Monday Cart Placement 4/29/2024
2322,2324,2328 TH Tuesday 1 Not @ Curb 4/30/2024
Seasons @Mplwd Wednesday
Forgot To Bring All Carts Out Per
Marcus 5/1/2024
2508 Keller Pkwy Wednesday Styro 5/1/2024
1555 Grandview Wednesday Compost 5/1/2024
1799 Ederton Thursday Carpet 5/2/2024
345 Sophia TH Thursday Left Linen Can't Fit Anymore 5/2/2024
443 Crestview Friday Cardboard Boxes Break Down 5/3/2024
1702 Howard Monday Trash 5/6/2024
2271 Gall Wednesday Cart 1/2 Way Up Driveway 5/8/2024
2980 Carey Heights Wednesday Wood Table 5/8/2024
2508 Keller Pkwy Wednesday Styro 5/8/2024
1959 Greenbrier Thursday 2X4's In Cart 5/9/2024
615 Roselawn Thursday 2x6 Wood Plank In Cart 5/9/2024
1799 Edgerton Thursday Carpet 5/9/2024
378 & 382 Summer Thursday Styro 5/9/2024
377 Kingston Thursday Trash 5/9/2024
Crest View Forest Clubhouse Friday Left Cart Out Using It For Dog Waste 5/10/2024
1347 Cope AMG Monday Semi Truck Blocking Entrance 5/13/2024
1362 Cope Monday Styro In Cardboard Box 5/13/2024
1522 Sherren Monday Dirt & Yard Waste 5/13/2024
2570 Holloway Monday Need To Separate Carts 5/13/2024
1774 McKnight Maple Wood TH Monday On Stoop 5/13/2024
1998 Castle Monday Need To Bundle Cardboard 5/13/2024
1426 Frost Monday Styro 5/13/2024
1763 Larpenteur Monday
Road Construction Can't Drive Or
Walk 5/13/2024
pg. 25
1759 Larpenteur Monday
Road Construction Can't Drive Or
Walk 5/13/2024
1751 Larpenteur Monday
Road Construction Can't Drive Or
Walk 5/13/2024
1741 Larpenteur Monday
Road Construction Can't Drive Or
Walk 5/13/2024
2508 Keller Pkwy Wednesday Styro 5/15/2024
3027 Lake Wednesday Carpet 5/15/2024
1442 Lark Monday Styro 5/20/2024
1460 Belmont Monday Styro 5/20/2024
1240 Co Rd D Hertiage Wednesday Trash 5/22/2024
2508 Keller Pkwy Wednesday Styro 5/22/2024
Trailer Park Town & County Wednesday 2 Bags Trash & Styro 5/22/2024
2370 Gall Wednesday Construction Material 5/22/2024
TH 2000 White Bear Ave Wednesday Box Of Food 5/22/2024
1799 Edgerton Thursday Carpet Padding 5/23/2024
1852 Jackson Thursday Keeps Putting Cardboard Outside 5/23/2024
2465 Carver Friday
Leaves No Space Placed Right Next
Week Leaving 5/24/2024
1722 Stanich Monday Trash & Mattress Topper 5/28/2024
1990 Ripley Monday Styro 5/28/2024
1970 Price Monday Please Bundle Pipes 5/28/2024
2007 Hazelwood Monday Wood Frame & Trash 5/28/2024
2636 Rolling Hills Trailer Park Tuesday Misc Trash 5/28/2024
2508 Keller Pkwy Wednesday Styro 5/30/2024
Trailer Park Town & County Wednesday Trash All Over Floor 5/30/2024
2541 Bittersweet Wednesday To Close To Car 5/30/2024
1791 Arcade Thursday Boxes Styro 5/31/2024
1799 Edgerton Thursday Carpet Padding 5/31/2024
2144 Bradley Thursday Styro 5/31/2024
481 ? Friday Cart 1/2 Way Up Driveway 6/1/2024
2359 Teakwood Friday Broken Glasss 6/1/2024
1774 McKnight Monday On Stoop 6/3/2024
1768 Flandrau Monday Trash & Styro 6/3/2024
1895 White Bear Monday Trash & Mattress Topper 6/3/2024
2508 Keller Pkwy Wednesday Styro 6/5/2024
1799 Edgerton Thursday 3 weeks Still Carpet Padding 6/6/2024
639 Dorland Friday Left Linen Not Sealed Or Tied 6/7/2024
1954 Hazelwood Monday 1/2 Way Up Driveway 6/10/2024
1822 Sterling Monday Kids Bike 6/10/2024
1568 Lakewood Tuesday Yard Waste 6/11/2024
2636 Rebecca Trailer Park Tuesday Yard Waste 6/11/2024
2508 Keller Pkwy Wednesday Styro 6/12/2024
Alvardo Wednesday Trash On Ground 6/12/2024
2515 Maplewood Hmong Church Wednesday 1 Styro 6/12/2024
3040 Dorland Wednesday Left Linen Not Sealed Or Tied 6/12/2024
2934 Bartelmy Wednesday Box With Styro 6/12/2024
567 Deer Ridge Friday Left Linen Not Sealed Or Tied 6/14/2024
pg. 26
486 Lakewood Friday Wood Chair 6/14/2024
358 Parkview Friday Scrap Wood 6/14/2024
2465 Carver Friday No Space Tagged 6/14/2024
1980 Hazelwood Monday Wood Scraps 6/17/2024
1909 Larpenteur Monday Trash 6/17/2024
1568 Lakewood Tuesday Yard Waste 6/18/2024
2508 Keller Pkwy Wednesday Styro 6/19/2024
1760 Beam US Bank Wednesday Recycle Not In Cart On Ground 6/19/2024
810 Elridge Thursday 1 Bag Trash 6/20/2024
1700 Parkway Thursday 1/2 Way Up Driveway 6/20/2024
1113 Beaver Creek Tuesday Up @ Garage 6/25/2024
1552 Legacy Pkwy Wednesday Trash 6/26/2024
2293 Snowshoe Friday Trash In Box 6/28/2024
1665 Laurie Monday Padding 7/1/2024
1746 Co Rd B Monday Styro 7/1/2024
1753 Myrtle Monday Trash 7/1/2024
1909 Larpenteur Monday Trash 7/1/2024
1899 Larpenteur Monday Trash 7/1/2024
1970 Maryknoll Monday Trash 7/1/2024
2300 Montana Tuesday Left Linen Overflowing & Not Tied 7/2/2024
Not Tied
1791 Arcade Thursday Box Stryo 7/4/2024
37 Larpenteur Thursday Behind Car Tagged 7/4/2024
552 Deer Ridge Friday Recy Out No Cart 7/5/2024
2293 Snowshoe Friday Styro 7/5/2024
2002 English Monday Styro 7/8/2024
1187 Junction Monday Styro 7/8/2024
1970 Ripley Monday Trash 7/8/2024
1965 Cope Monday Trash 7/8/2024
2226 Craig Monday Trash In Boxes 7/8/2024
1947 Flandrau Monday Trash 7/8/2024
1730 Monastery Monday Gold PT Crusiser In Way 7/8/2024
1182 Highridge Wednesday Styro 7/10/2024
1260 Hilltop Wednesday Trash 7/10/2024
2083 Arcade Thursday Counter Top & Partical Board 7/11/2024
702 A Maple Hills TH Thursday Clothes & Luggage 7/11/2024
1760 Adolphus Western Hills Thursday 2 Carts Mixed Trash 7/11/2024
1741 Laurie Monday Lose Mailbox Fell Off Next To cart 7/15/2024
To Cart
1487 Sandhurst Monday Cart Burnt 7/15/2024
1766 Lakewood Monday 1/2 Full cart Extra On Side7/15/2024
1249 Farrell Tuesday Cushions Or Pillows 7/16/2024
2321 Montana Tuesday Large Rug 7/16/2024
2148 Mapleview Wednesday Styro 7/17/2024
2720 Maplewood Dr John Kliethermers Wednesday Blocked Const. 7/17/2024
2117 Bradley Thursday Box Stryo 7/18/2024
pg. 27
415 Eldridge Thursday Rug 7/18/2024
Gold Star Apts Thursday Mixed Trash 7/18/2024
Adolphus Western Hills Apts Thursday Mixed Trash 7/18/2024
1806 Myrtle Monday Trash & Wood 7/22/2024
1915 Price Monday Trash 7/22/2024
1126 Sterling TH Tuesday Trash Mixed 7/23/2024
2701 Geranium Ave E Tuesday Dirt in Recycle 8/27/2024
2673 Hazelwood St Wednesday Styrofoam 8/28/2024
398 Belmont Ln E Thursday Wood table top 8/29/2024
2057 Woodlynn Ave Wednesday Styrofoam 9/4/2024
1263 Edgehill Ct Wednesday Left Wood, Shelfs/bedding 9/18/2024
1260 Hilltop Ct Wednesday Left Trash/Wood 9/18/2024
1487 Sandhurst Monday Trash 9/23/2024
1285 Junction Monday 4 Linen Bags Truck Full 9/23/2024
1831 Myrtle Monday Trash,Wood & Styro 9/23/2024
2441 Gall Wednesday Scrap Wood 9/25/2024
1646 Demont Wednesday Compost 9/25/2024
1678 legacy Heritage TH Wednesday Styro 10/2/2024
3067 Edward Wednesday Florescent Bulbs & Styro 10/2/2024
2225 Arkwright Thursday Pulled Carpet Out 10/3/2024
425 Crestview Friday Broken Wood Left It 10/4/2024
1625 Frost Monday Trash 10/7/2024
1781 Barclay Monday Styro 10/7/2024
2494 Maryland Tuesday Cart Knocked Over 10/8/2024
3067 Edward Wednesday Styro 10/9/2024
2578 Cypress Wednesday Styro 10/9/2024
2971 McKnight Wednesday Brush 10/9/2024
2163 Mapleview Wednesday Personal Can Fell In Hopper 10/9/2024
2730 Hazelwood Markham Apts Wednesday Opener Not Working 10/9/2024
340 Parkview Friday Styro 10/11/2024
1438 Burke Monday Styro 10/14/2024
1700 Stanich Monday Trash & Food 10/14/2024
Hmong Church Wednesday 1 styro 10/16/2024
2116 Greenbrier Thursday Styro 10/17/2024
Crestview Forest Clubhouse Friday Left Dog Poop Bags 10/18/2024
563 Deer Ridge Ln Friday Needs To Use Cart Not Ground 10/18/2024
1487 Sandhurst Monday Clothes & Trash 10/21/2024
1702 Howard Monday 3/4 Full Leaves 10/21/2024
760 Meyer Tuesday Styro 10/22/2024
1565 County Rd B E Monday No Carts Out or Bags 10/28/2024
2701 Geranium Tuesday Concrete Bricks To Heavy 10/29/2024
Maple Ridge Apts Wednesday 1 styro 10/30/2024
1241 Chateau Hertiage Sq Wednesday Leaves Cart Againist Gutters Siding 10/30/2024
Damaged By Trash Driver Not Marcus
1830 Desoto Thursday Cart 1/2 Way Up Driveway 10/31/2024
367 Belmont Thursday Full Of Leaves 10/31/2024
pg. 28
359 Belmont Thursday Full Of Leaves 10/31/2024
Court B 529 Friday Not Out @8:10AM 11/1/2024
1964 Ripley Monday Styro 11/4/2024
1765 Kennard Monday 1/2 Way Up Driveway 11/4/2024
Heritage 1683 #1 Wednesday Trash 11/6/2024
Town & County Wednesday Trash Every Where 11/6/2024
1261 Edgehill Ct Wednesday Giant Box To Wide Cut Up 11/6/2024
1745 Laurie Monday Styro Mixed In Cardboard 11/11/2024
1718 McKnight Monday Trash 11/11/2024
1886 McKnight Monday Trash 11/11/2024
Community Center Monday Closed 11/11/2024
1765 Kennard Monday Not At Curb 11/11/2024
2839 White Bear Ave Wednesday Carts Locked No Code 11/13/2024
1962 Cope Monday Trash 11/18/2024
1947 White Bear Ave Monday Trash 11/18/2024
3067 Edward St Wednesday Trash 11/20/2024
1243 Heritage Square Wednesday Trash 11/20/2024
2857 Meadowlark Wednesday Styro 11/20/2024
1018 Sextant Wednesday Vacuum 11/20/2024
3010 Legacy Wednesday Close To Park Car 11/20/2024
2669 Hazelwood Wednesday Compost In Cart 11/20/2024
826 Sterling Friday Trash 11/22/2024
338 Parkview Friday Box Has Styro 11/22/2024
2412 King Friday Compost In Cart 11/22/2024
3067 Edward St Wednesday Trash 11/27/2024
2120 Beam Wednesday Not Out 11/27/2024
2730 Hazelwood Markham Wednesday Key Fob Didn't Work 11/27/2024
359 Belmont Thursday Stryo 11/29/2024
1895 Beaumont Thursday Stryo 11/29/2024
216 Brookview Friday Styro 11/30/2024
539 Deer Ridge Ln TH Friday Large Mess On Ground 11/30/2024
1730 Monastery Century Trail Monday 7:15AM N/O 12/2/2024
1418 Pintree Dr Tuesday Full Of 2x4's 12/3/2024
3067 Edward Wednesday Leaves & Carpet 12/4/2024
1243 Terrace Heritage Wednesday Trash 12/4/2024
1950 Kenwood Thursday 1/2 Way Up Driveway 12/5/2024
1271 County Rd B Monday Styro 12/9/2024
1881 Century East Metro Monday 1 Cart Trash 12/9/2024
1890 Sherren Monday Blocked 12/9/2024
1730 Monastery Century Trail Monday 7:15AM N/O 12/9/2024
1358 Pearson Dr Tuesday Styro 12/10/2024
Cobblestone Court Apts Friday Left 1 Wood 12/13/2024
815 Century Ave Friday TV & Microwave 12/13/2024
1925 County Rd B Monday Trash 12/16/2024
1730 Monastery Century Trail Monday 3 weeks N/O 12/16/2024
1243 Terrace Heritage Wednesday Trash 12/18/2024
pg. 29
1041 Gervais Wednesday Mattress Foam & Wood 12/18/2024
2238 County Rd D Wednesday 1/2 Way Up Driveway 12/18/2024
1758 Sylvan Thursday Truck In Way 12/19/2024
1994 Payne Ave Thursday Mail Box Down Not Ted 12/19/2024
1789 Sunrise Ct Thursday Electronic Water Dispenser 12/19/2024
2363 Oakridge Friday Styrofoam 12/20/2024
1894 Howard Monday Trash 12/23/2024
Maple Ridge Apts Wednesday 1 Trash 12/25/2024
1243 Terrace Heritage Wednesday Lot Of Times Trash 12/25/2024
Halloween Express Wednesday Carts Locked Up 12/25/2024
1789 Sunrise Ct Thursday Electronic Water Dispenser 12/26/2024
1469 Burke Monday Scrap Wood Clothes Not Linen 12/30/2024
Maplewood Manor 2266 Duluth Monday Box With Stryofoam 12/30/2024
2322 Hoyt Tuesday Box With Stryofoam 12/31/2024
1463 Mary Tuesday Styrofoam 12/31/2024
APPENDIX H – COMPLIMENTS AND COMPLAINTS
City of Maplewood
Compliments 2024
Date Caller
Name Address City Notes
10/25/24 Pierre Stassart 4724 Olson
Lake Trl Maplewood
Said he recently met Willie out at
an event in Maplewood and
thought he was really great so he
wanted to call in and compliment
his drivers as well - he said they
are great
2025 Recycling Collection Work Plan
Tennis Sanitation submits an annual work plan outlining key priorities for residential recycling system
improvements, including improvements outlined in the City’s Ramsey County SCORE Agreement
Recycling Work Plan. The work plan is incorporated into the recycling contract by reference once it is
approved by the City Council.
1.Events:
a.State of the City: Tennis Sanitation will have representatives at the March 19, 2025,
State of the City event held at the Maplewood Community Center/YMCA. The event is
an opportunity to network with City leaders and community members.
b.Touch a Truck: Tennis Sanitation will attend the City’s annual Touch a Truck event. The
exact date of the event to be announced soon, but will be held in the summer or fall of
2025.
2. Park Solid Waste Improvement Pilot Project: As part of the City’s 2025 SCORE Agreement
Recycling Work Plan, Wakefield Park will serve as a pilot park for recycling and solid waste
improvements. Tennis Sanitation will work with the City and the City’s residential trash
contractor Republic Services to make solid waste improvements in Wakefield Park.
Improvements could include right-sizing recycling dumpsters and educational signage and
outreach.
3.Education Tags: Tennis Sanitation will work with the City to update the education tags which
are left on carts to ensure proper handling of recyclables. Updates to include options for
translation of the education tags via QR codes and more pictures or graphics to enhance
education.
4.Multi-Family Property Recycling Improvements:
a.Multi-Family Properties Without Recycling: Tennis Sanitation will continue to work
with the City and Ramsey County to ensure recycling collection at all multi-family
properties. This includes the three multi-family properties identified in 2024 that do not
supply recycling to their residents.
b.Multi-Family Yearly Recycling Letter: Tennis Sanitation will work with the City and
Ramsey County on improvements to the multi-family yearly recycling letter.
c.Multi-Family Recycling Dumpsters and BizRecycling: The contract allows multi-family
properties with 21 units or more to convert to the collection of recycling in recycling
dumpsters, instead of recycling carts. Tennis Sanitation will assist the City in notifying
Attachment 2
2
multi-family properties of this opportunity, and working with BizRecycling to make
improvements to a properties’ recycling program.
5.2025 SCORE Agreement Work Plan: Assist the City in addressing items listed on the 2025
SCORE Agreement Work Plan (Exhibit 1).
Exhibits:
1.2025 SCORE Agreement Work Plan
1
Maplewood 2025 SCORE Grant Recycling Performance Work Plan
Minimum Requirements
1.Complete all 2025 SCORE requirements, including reporting on time and submitting a mid-year
status report.
2.Provide outreach to all residents about the municipality’s recycling program and submit copies
of materials to Ramsey County.
3.Use Ramsey County materials and information when and where appropriate to promote
increased recycling, reuse and repair (e.g., Fix-it Clinics), medicine collection, household
hazardous waste, organic waste and yard waste participation.
a.Send materials to Ramsey County for review prior to distribution.
b.Include county contact information on materials:
i.24/7 Recycling & Disposal Hotline: 651-633-EASY (3279)
ii.RamseyRecycles.com
c.Provide links to the Ramsey County web pages on municipality website.
4.Regularly update recycling content on the municipality’s website.
5.Promote BizRecycling resources to businesses and multi-unit recycling.
6.Use hauler data to identify those not recycling and target educational materials
7.Ensure all multi-unit properties are meeting State law requirements to recycle and are receiving
free Ramsey County resources.
8.Increase opportunities for recycling in public spaces.
a.All recycling bins must be paired with a trash bin and in good condition.
b.Labels must be readable.
c.Promote Ramsey County’s event container lending program and green event planning
tips.
9.Enforce recycling contracts, including the assessment of penalties for non-compliance.
a.Audit reporting by obtaining hauler weight tickets.
b.Have labels replaced if not readable.
Exhibit 1
2
10.Work with Ramsey County to educate and move toward Food Scraps Pick Up Program for all
residents.
11.Attend County Recycling Coordinator meetings and attend a yearly composition study.
12.Complete one incentive each year to improve recycling, reuse, repair, reduce and rot.
Incentive Options
1.Continue to make improvements in the City's park recycling program.
2.Make improvements to the City’s multi-family recycling program, including the promotion of
BizRecycling for multi-family properties.
ENVIRONMENTAL & NATURAL RESOURCES COMMISSION STAFF REPORT
Meeting Date March 17, 2025
REPORT TO:
REPORT FROM:
PRESENTER:
AGENDA ITEM:
1) 2024 Trash and Yard Waste Collection Year-End Report
Action Requested: Motion ☐Discussion ☐ Public Hearing
Form of Action: ☐Resolution ☐ Ordinance ☐Contract/Agreement ☐ Proclamation
Policy Issue:
The City’s contract with Republic Services requires that the City hold an annual review of the
residential trash and yard waste collection services and adopt an annual work plan.
Recommended Action:
Motion to approve the 2024 Trash and Yard Waste Collection Year-End Report and the 2025 Trash
and Yard Waste Collection Work Plan.
Fiscal Impact:
Is There a Fiscal Impact? No ☐ Yes, the true or estimated cost is $.00
Financing source(s): ☐ Adopted Budget ☐ Budget Modification ☐ New Revenue Source
☐Use of Reserves ☐ Other: N/A
Strategic Plan Relevance:
☐Community Inclusiveness Financial & Asset Mgmt Environmental Stewardship
☐Integrated Communication Operational Effectiveness ☐Targeted Redevelopment
The City’s residential trash and yard waste collection program creates operational effectiveness
by protecting public health and safety and promoting city cleanliness and livability. It is also an
important component of the City’s environmental stewardship and green assets by using best
management practices to reduce waste and protect air quality, water quality, and natural
resources.
Background:
2025-2027 Trash and Yard Waste Collection Contract
The residential trash and yard waste collection contract with Republic Services has a term of
January 1, 2025 to June 30, 2027.
Agenda Item 5.b.
Trash and Yard Waste Collection Annual Review
The contract requires that the City schedule an annual meeting with Republic Services to:
1. Review contractor’s annual report.
2. Review contractor’s performance based on feedback from residents to the City’s
Environmental and Natural Resources Commission, City Council, and City staff.
3. Review contractor’s recommendations for improvement in the City’s trash and yard waste
collection program, including enhanced public education and other opportunities as
contained within the annual work plan for the upcoming year.
4. Review City staff recommendations for contractor’s service improvements.
5. Discuss the Pay as You Throw (PAYT) pricing schedule, including a careful review of the
actual number of trash carts by size from the previous Agreement year, trash cart switches
by trash cart size, and agree upon the details of PAYT price increments for the next
Agreement year. (Note: The City and the contractor meet annually in August to create a
PAYT price schedule for approval by the City Council yearly.)
6. Discuss other opportunities for improvement with the remaining years under the current
Agreement.
Trash and Yard Waste Collection Year-End Report
The contract outlines requirements of the year-end reports as follows:
1. Trash cart size / collection service level, including weekly and every other week (EOW).
2. Total quantities of trash collected (in tons).
3. Total quantities of yard waste collected (in tons).
4. Total quantities of bulky items collected (in tons or item counts) separated into regular bulky
item collection and Fall Clean-Up Campaign collection of bulky items.
5. Revisions to any counts of eligible households served.
6. Number of trash cart switches, repairs, replacements, and trash cart purchases needed.
7. Service log of all resident addresses where education tags were left because of prohibited
materials set out for trash collection or other forms of non-compliance.
8. Safety and accident reports.
9. Residents with walk-up service.
10. Gallons of fuel or mileage of vehicles traveled for the City’s greenhouse gas assessment.
11. Customer service improvements based on the net promoter scores.
12. Log of trash and organic weights from each City facility and park.
13. Total number of households served by:
a. single-family dwellings.
b. dwellings within homeowners’ associations (e.g., townhomes, manufactured homes,
or other planned unit developments).
c. route by day.
14. National call center details, including number of calls, speed to answer, call abandonment,
average call handle time and customer service improvements based on the newt promoter
scores.
Trash and Yard Waste Yearly Work Plan
Republic Services works with the City to submit an annual work plan to outline key priorities for
system improvements. Items to be included in the annual work plan are any proposed customer
service improvements based on the net promoter scores, household audits (as needed),
2
discussions regarding the feasibility of on-call walk-up service, and proposed improvements to the
Spring Clean Up and Fall Clean-Up Campaign.
Public education tools shall be itemized and approximate timelines described. Other service
improvements may also be included in the annual work plan. The City shall review and approve the
work plan, which is then incorporated by reference as an amendment to the contract.
Republic Services Annual Review
2024 Trash and Yard Waste Collection Year-End Report
The Trash and Yard Waste Year-End Report (Attachment 1) summarizes implementation strategies
taken by Republic Services and the City to improve service. These strategies included: 1) customer
service improvements; 2) food scraps pick up program; 3) walk up service; and 4) events such as
the Spring Clean Up, Touch a Truck, and Fall Clean Up Campaign.
The report also summarizes the 2024 data of materials collected, household counts, cart sizes, etc.
A comparison of a sampling of the data from 2023 to 2024 follows:
_______2023 2024
•Trash collected 8,406.11 tons 8379.79 tons
•Bulky items 1,092.00 units 1010.00 units
•Yard waste collected 453.21 tons 496.37 tons
•Single-family accounts 8,915 accounts 8,673 accounts
•Townhome/manufactured home accounts 99 accounts 99 accounts
•Permanent exemptions 145 exemptions 145 exemptions
•Walk-up service 39 walk ups 34 walk ups
•Yard waste accounts 1,446 accounts 1,474 accounts
2025 Draft Trash and Yard Waste Collection Work Plan
The 2025 draft Trash and Yard Waste Collection Work Plan (Attachment 2) includes
recommendations for improvements to the City’s trash and yard waste collection program including:
1)attending events including the State of the City, Spring Clean Up, Touch a Truck, and Fall Clean
Up Campaign; 2) park solid waste improvement pilot project; 3) updates to education tags; 4)
review of yard waste and late fee billing issues; 5) food scraps pick up program education and
metrics; and 6) coordinating a tour of the new Ramsey County Environmental Service Center.
Attachments:
1.2024 Trash and Yard Waste Collection Year-End Report and Data of Materials Collected
2.2025 Trash and Yard Waste Collection Work Plan
3
City of Maplewood
Trash and Yard Waste
Collection
Year End Report
2024
Attachment 1
Dear City of Maplewood,
We are excited to provide the 2024 City of Maplewood and
Republic Services Year End Report. In this annual report you will
find the required and necessary reports for the City of
Maplewood’s trash and yard waste collection. Including the year
end tonnages and the 2024 Work Plan Priorities with detailed
progress made on each initiative. We value the partnership with
the City of Maplewood and look forward to continuing to provide
service reliability, simple solutions, and environmental
responsibility going into 2025.
Warm wishes,
Bev Mathiasen
Frances Estrella
Environmental services for a
more sustainable world.
Learn more about our leadership in environmental solution
https://www.republicservices.com/organizational-sustainab
CONFIDENTIAL4
2024 Republic Services Highlights
•Republic Services was named to the Dow Jones Sustainability Index for Ninth Consecutive Year and ranked 19 on
Barron’s 2024 100 most sustainable companies list, which rates companies across 230 environmental, social and
governance performance metrics, from workplace diversity to greenhouse gas emissions.
•Last July Republic Services was honored with the National Waste & Recycling Association’s 2023 Sustainability Game
Changer Award for its Polymer Center, celebrating the facility’s innovation approach to plastics circularity. The Polymer
Center in Las Vegas is the first in a national network under development to enable greater circularity for rigid plastics
and support sustainable packaging, helping customers achieve their sustainability goals. The Indianapolis Polymer
Center is expected to be operational in Q1 and later this year we’ll begin to ship our PET there!
•In September, Louisville, Colorado became the first municipality in America, and Republic Services first municipal
contracted city, to fully convert their collection fleet to Electric.
•Republic entered our fourth year with electric trucks on routes expanding research trucks to 24 markets. It is expected
that our Eden Prairie Division will be added to our research markets later in 2025 and we will keep you updated on our
progress, challenges, and successes! Republic expects EVs to represent half of its new truck purchases by 2028.
CONFIDENTIAL5
Customer Service Improvement
•2024 Average Speed to Answer: 1:52
•2024 Average Handle Time: 4:53
•Peak months have not changed. April and May marks the
beginning of Yard waste season. December and January is
driven by season holds requests, scheduling of holiday tree
pick ups, annual price increases, and holiday schedule
confirmations.
•New improvements for 2025:
•AI – New Technology, See Next slide
•We’re excited to introduce a new form of customer
service that allows Maplewood residents the ability to
reach out to our dedicated, local staff, at
maplewood@republicservices.com. This initiative
aims to enhance response times and elevate the
overall customer experience. We believe that this
added layer of service will help us address inquiries
more efficiently and effectively.
Customer Experience - Focused
•Drive Zeal behaviors in real time
through analytics, data, training &
coaching
•Insights into Agent:
•Tone
•Empathy
•Active Listening Skills
•Effective Probing Questions
•Acknowledging Customer Loyalty
•Among others…….
•Gain insight into sources of
customer dissatisfaction & partner
with Area / BU’s to help drive
change in the organization
CONFIDENTIAL7
Elevating Customer Interactions - AI
Models | Enlighten Behavioral Models
12
Objective: Enlighten models are used to identify Soft Skills and Agents for targeted coaching.
Instead of selecting a handful of calls for manual review, 100% of calls are scored. Scoring for
each call is automated, eliminating bias and building trust in results.
Reassuring the caller that the representative understands the issue and is ready and able to help.
Effective Questioning
Be Empathetic
Active Listening
Set Expectations
Demonstrate Ownership
Inappropriate Action
Acknowledge Loyalty
Promote Self-Service
Build Rapport
Actively responding in the conversation, and not asking caller to repeat themselves.
Acknowledging stated issues, and their related impacts/hardships to the caller.
Asking meaningful questions to explore a caller's experience, issues, and/or opportunities.
Engaging the caller in general dialog not specific to the reason for contacting to build a personal
connection.
Summarizing actions and next steps, informing the caller of what to expect and/or required actions.
Promoting the availability of self-service options (IVR, Website, App, etc.) where appropriate during an
interaction.
Denying a caller's request to transfer the contact, use of inappropriate language, other offensive acts.
Taking a moment to acknowledging the caller’s tenure with the organization and showing appreciation for
their loyalty.
CONFIDENTIAL9
Food Scraps Pick Up Program
•The Ramsey-Washington food scraps program expanded to all the City of Maplewood on
October 9th, 2023; since then, participation has grown to 1,680 households.
•Shann Finwall organized a tour of the R&E facility for the ENR Commission in October.
Participants learned how the waste is managed as well as the history and growth of the
program.
CONFIDENTIAL10
NPS Survey
•Maplewood survey responses from 2024:
The drivers have been remarkably polite and helpful. The drivers deserve a lot of credit for fine work!
CONFIDENTIAL11
Walk up service update
•In 2024, we partnered with our Customer Service Team to update their knowledge tool,
ensuring that agents provide residents with the City’s phone number for Walk Up Service
inquiries.
•In 2025, we are enhancing this practice further by implementing a system code for
customers with City-Approved Walk Up Service, allowing us to track these requests more
effectively.
CONFIDENTIAL12
Events
•September 20th, 2024, Touch a Truck – Rescheduled due to weather from June 12th and
July 4th
•Driver Tony Kromberg and Municipal Administrator Frances attended this fun event. We
love seeing kids get excited about our trucks!
•Spring Clean Up: Saturday, April 13,
2024.
•Fall Clean Up Campaign: Republic
Services looks forward to participating
in the annual Fall Clean Up Campaign!
Residents love having the ability to
schedule curbside bulk pickups, at a
reduced rate, throughout the month of
October.
CONFIDENTIAL13
Thank you!
Collection Service Levels Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Year End
20 Gallon EOW 100 100 100 100 100 100 100 100 100 100 100 100 100
20 Gallon Weekl 417 416 419 417 414 416 414 411 411 408 414 416 416
32 Gallon Weekl 1141 1149 1159 1163 1163 1162 1162 1161 1158 1162 1161 1169 1169
65 Gallon Weekl 3448 3440 3434 3434 3427 3446 3438 3427 3404 3404 3434 3436 3436
95 Gallon Weekly 3906 3895 3883 3876 3879 3872 3876 3876 3882 3882 3878 3869 3869
2/32 Gallon Weekl 5 5 7 5 6 6 6 6 6 6 6 7 7
2/65 Gallon Weekly 24 22 25 23 24 24 24 24 24 25 25 25 25
2/95 Gallon Weekly 170 170 172 164 166 168 168 164 164 167 167 166 166
3/65 Gallon Weekly 2 3 3 3 3 3 3 3 3 3 3 3 3
3/95 Gallon Weekly 17 17 19 18 18 17 18 19 17 17 17 17 17
4/65 Gallon Weekly 0 0 0 0 0 0 0 0 0 0 0 0 0
4/95 Gallon Weekl 17 17 20 18 18 18 17 17 17 17 17 16 16
5/95 Gallon Weekly 0 0 0 0 0 0 0 0 0 0 0 0 0
Account Information Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Year End
Single family account 8,911 8,909 8,907 8,892 8,892 8,899 8,886 8,891 8,899 8,898 8,894 8,673 8,673
Townhome/manufactured home account 99 99 99 99 99 99 99 99 99 99 99 99 99
Permanent exemption 145 145 145 145 145 145 145 145 145 145 145 145 145
Walk up services 38 38 36 36 36 35 35 34 33 33 35 34 34
Yard waste account 1443 1433 1436 1487 1517 1523 1518 1522 1518 1515 1506 1474 1,474
Containers in use Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Year End
20 Gallon EOW 100 100 100 100 100 100 100 100 100 100 100 100 100
20 Gallon Weekl 417 416 419 417 414 416 414 411 411 408 414 416 416
32 Gallon Weekl 1141 1149 1159 1163 1163 1162 1162 1161 1158 1162 1161 1169 1169
65 Gallon Weekl 3448 3440 3434 3434 3427 3446 3438 3427 3404 3404 3434 3436 3436
95 Gallon Weekly 3906 3895 3883 3876 3879 3872 3876 3876 3882 3882 3878 3869 3869
2/32 Gallon Weekl 10 10 14 10 12 12 12 12 12 12 12 14 14
2/65 Gallon Weekly 48 44 50 46 48 48 48 48 48 50 50 50 50
2/95 Gallon Weekly 340 340 344 328 332 336 336 328 328 334 334 332 332
3/65 Gallon Weekly 6 9 9 9 9 9 9 9 9 9 9 9 9
3/95 Gallon Weekly 51 51 57 54 54 51 54 57 51 51 51 51 51
4/65 Gallon Weekly 0 0 0 0 0 0 0 0 0 0 0 0 0
4/95 Gallon Weekl 68 68 80 72 72 72 68 68 68 68 68 64 64
5/95 Gallon Weekly 0 0 0 0 0 0 0 0 0 0 0 0 0
Total trash carts in use 9535 9522 9549 9509 9510 9524 9517 9497 9471 9480 9511 9510 9510
Trash Cart Inventory Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Year End
20 Gallon 76 71 71 71 71 71 71 71 70 70 70 71 71
32 Gallon 355 345 323 308 292 289 246 243 337 319 258 239 239
65 Gallon 350 337 325 306 291 279 249 244 224 198 161 134 134
95 Gallon 340 320 303 275 245 239 207 180 129 88 40 21 21
Trash Carts to be Purchased Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Year End
30 gal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
60 gal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
90 gal N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
Trash Cart Parts to be Purchased Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Year End
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
Trash Cart Warranty Issues Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Year End
20 Gallon 0 0 0 0 0 0 0 0 0 0 0 0 0
32 Gallon 4 5 8 9 11 1 3 8 6 1 9 7 72
65 Gallon 17 18 12 16 14 13 9 19 16 6 14 8 162
95 Gallon 24 22 21 28 36 17 24 33 17 9 12 16 259
Total carts 45 45 41 53 61 31 36 60 39 16 35 31 493
Trash Cart Activit Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Annual Total
Volume switche 45 35 26 18 21 14 21 17 16 10 13 22 258
Replacement /Repai 31 46 41 72 101 43 58 50 68 41 39 42 632
Removal 69 47 24 41 53 36 46 56 61 45 38 56 572
Deliver 67 47 48 51 46 38 64 60 63 61 35 57 637
Remove yardwast 2 10 13 8 19 7 10 7 7 2 6 22 113
2024 Maplewood Year-End Trash Services Report - Submitted by Republic Services
Add yardwaste 0 1 0 29 49 28 17 10 8 1 0 2 145
Total Activit 214 186 152 219 289 166 216 200 223 160 131 201 2357
Customer Service Phone Calls Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec
Number of phone call 2695 1690 995 2613 2418 2140 2494 2019 1774 2188 2365 1854
Speed to Answer 1:50 :43 1:23 2:45 2:30 1:54 1:55 0:53 1:26 1:14 :44 2:13
Call abandonment 0:00 80 96 513 436 273 382 127 382 272 144 386
Handle time average 4:51 4:51 5:03 5:05 5:12 5:10 4:57 4:37 4:45 4:43 4:29 4:39
Disposal Information in Tons Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Annual Total
MSW (trash) collected 661.39 578.76 582.85 604.92 790.06 726.52 829.45 759.36 738.62 736.56 678.58 692.72 8379.79
Yard waste collected 0 0 0 45.56 77.39 59.3 65.57 56.96 52.62 53.95 85.02 0 496.37
Bulk items collected 47 45 71 75 77 79 124 115 92 135 82 68 1010
City Clean Up Bulk Item N/A N/A N/A N/A N/A N/A N/A N/A N/A 135 N/A N/A N/A
Tipping Fee per ton RRT Newpor 121.00$ 121.00$ 121.00$ 121.00$ 121.00$ 121.00$ 121.00$ 121.00$ 121.00$ 121.00$ 121.00$ 121.00$ N/A
Delinquent Accounts Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Total for Year
Total Acounts Past Due 1,629 709 2,244 1,435 1,866 751 2,066 1,360 2,347 742 1,745 876 N/A
30 days past due $69,691.66 $1,575.85 $109,207.12 $2,385.55 $79,561.15 $4,562.84 $86,468.25 $2,370.09 $105,373.20 $2,969.46 $111,100.07 $3,215.54 N/A
60 days past due $869.06 $46,920.83 $1,307.09 $56,171.48 $1,558.50 $51,319.07 $1,338.03 $52,515.47 $1,561.96 $53,979.99 $1,829.04 $59,800.37 N/A
90 days past due $36,092.95 $614.74 $40,575.86 $1,087.05 $34,170.32 $1,244.40 $38,151.40 $646.85 $41,636.55 1170.85 $42,714.98 $1,442.24 N/A
120 days past due $354.00 $30,553.92 $412.86 $35,059.28 $898.57 $28,272.20 $934.79 $32,139.41 $447.72 $30,015.33 $1,146.41 $36,747.73 N/A
150 days past due $24,150.55 $319.59 $28,675.20 $412.86 $30,224.42 $810.04 $25,692.80 $574.40 $28,876.26 $375.67 $27,517.80 $1,021.41 N/A
180 days past due $113.09 $22,152.04 $206.11 $26,101.95 $384.97 $28,665.96 $745.54 $23,569.36 $34.36 $24,364.85 $258.81 $26,403.24 N/A
Total Past Due Dollars $131,271.31 $102,136.97 $180,384.24 $121,218.17 $146,797.93 $114,874.51 $153,330.81 $111,815.58 $177,930.05 $112,876.15 $184,567.11 $128,630.53 N/A
Written off Account NA NA NA NA NA NA NA NA NA NA NA NA
Written off Fund NA NA NA NA NA NA NA NA NA NA NA NA $0.00
Customer Complaints/Compliments Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Annual Total
General Inquiry-Complaint 21 23 17 16 30 43 43 32 34 27 48 50 384
General Inquiry-Compliment 0 0 0 0 1 0 0 0 0 0 0 0 1
Type of Safety and Accidents Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Annual Total
0 0 0 0 0 0 0 0 0 0 0 0 0
City Wide Clean Up Oct Tons/QTY
Tota Bu Co ections E ectronics App iance &
Home Bulks)135
Electronics 5
Homes Bulks serviced 110
Homes Appliance 20
Trash Trucks (All year round)
Gallons per
week
Miles per
week
2457 157 422
2447 142 361 Per Michelle G 01/15/2025
2448 160 526
Compost Trucks (April through November)
Gallons per
week
Miles per
week
2439 176 407 Per Michelle G 01/15/2025
1
2025 Trash and Yard Waste Collection Work Plan
Republic Services submits an annual work plan outlining key priorities for residential trash and yard
waste system improvements, including customer service improvements based on the net promoter
scores, household audits (as needed), and proposed improvements to the Spring Clean-Up and Fall
Clean-Up Campaigns. The work plan is incorporated into the trash and yard waste contract by reference
once it is approved by the City Council.
1.Events:
a.State of the City: Republic Services will have representatives at the March 19, 2025,
State of the City event held at the Maplewood Community Center/YMCA. The event is
an opportunity to network with City leaders and community members.
b.Spring Clean Up: Per the trash and yard waste contract, Republic Services will serve as
the main contractor at the annual Spring Clean Up event where residents can
dispose/recycle bulky items at Aldrich Arena (1850 White Bear Avenue). The Spring
Clean Up is scheduled for Saturday, May 3, 2025.
c.Touch a Truck: Republic Services will attend the City’s annual Touch a Truck event. The
exact date of the event to be announced soon, but will be held in the summer or fall of
2025.
d.Fall Clean Up Campaign: Per the trash and yard waste contract, Republic Services will
participate in the annual Fall Clean Up Campaign where residents can schedule reduced
rate curbside bulky item collection throughout the month of October.
2.Park Solid Waste Improvement Pilot Project: As part of the City’s 2025 SCORE Recycling Work
Plan Wakefield Park will serve as a pilot park for recycling and solid waste improvements.
Republic Services will work with the City and the City’s residential recycling contractor Tennis
Sanitation to make solid waste improvements in Wakefield Park. Improvements could include
right-sizing trash dumpsters, monthly park dumpster reports, and educational signage and
outreach.
3.Education Tags: Republic Services will work with the City to update the education tags which
are left on carts to ensure proper handling of solid waste. Updates to include options for
translation of the education tags via QR codes and more pictures or graphics to enhance
education.
4.Billing:
a.Yard Waste Billing: Residents can opt into the City’s yard waste collection. Republic
Services collects the yard waste once a week from April 1 through November 30. Weekly
collection includes one 95-gallon yard waste cart and up to five compostable bags of
yard waste. The 2025 cost of yard waste collection is $146. Republic Services adds the
Attachment 2
2
entire cost to residents’ March trash bills, with no option for pro-rated billing for
residents that opt in mid-year or for monthly billing. In 2025 Republic Services should
review options for pro-rated and monthly billing of yard waste collection and report to
the City on the feasibility of those options during the annual Pay as You Throw trash rate
review in August.
b. Late Fees: The residential trash contract with Republic Services was extended with a
new contract term of January 1, 2025 to June 30, 2027. The updated contract outlines
new late fee charges for trash billing. Previously Republic Services could add an 8
percent late fee to past due trash bills. The updated contract species Republic Services
can add a $5 per month late fee for bills that are over 30 days past due. Republic
Services should submit a summary of the new late fee process to the City during the
annual trash bill assessment process which begins in September.
5. Food Scraps Pick Up Program: Coordinate with Ramsey County on the following where feasible:
a. Education and Outreach: Include information on the food scraps pick up program in
bills or other education and outreach opportunities.
b. Metrics: Obtain information on the number of Maplewood households participating in
the food scraps pick up program, and the amount of food scraps collected yearly.
6. Tour: Coordinate a tour of the new Ramsey County Environmental Service Center scheduled to
open April 1, 2025. Located in Roseville, the year-round facility will have household hazardous
waste drop off; electronics, food scraps and general recycling; and a free product reuse room.