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Home My WebLink About2023-01-23 City Council Workshop Packet AGENDA MAPLEWOOD CITY COUNCIL MANAGER WORKSHOP 6:00 P.M. Monday, January 23, 2023 City Hall, Council Chambers A. CALL TO ORDER B. ROLL CALL C. APPROVAL OF AGENDA D. UNFINISHED BUSINESS None E. NEW BUSINESS 1. Commissioner Interviews F. ADJOURNMENT RULES OF CIVILITY FOR THE CITY COUNCIL, BOARDS, COMMISSIONS AND OUR COMMUNITY Following are rules of civility the City of Maplewood expects of everyone appearing at Council Meetings - elected officials, staff and citizens. It is hoped that by following these simple rules, everyone’s opinions can be heard and understood in a reasonable manner. We appreciate the fact that when appearing at Council meetings, it is understood that everyone will follow these principles: Speak only for yourself, not for other council members or citizens - unless specifically tasked by your colleagues to speak for the group or for citizens in the form of a petition. Show respect during comments and/or discussions, listen actively and do not interrupt or talk amongst each other. Be respectful of the process, keeping order and decorum. Do not be critical of council members, staff or others in public. Be respectful of each other’s time keeping remarks brief, to the point and non-repetitive. THIS PAGE IS INTENTIONALLY LEFT BLANK E1 Workshop Packet Page Number 1 of 20 E1 Workshop Packet Page Number 2 of 20 E1, Attachment 1 Workshop Packet Page Number 3 of 20 E1, Attachment 1 Workshop Packet Page Number 4 of 20 E1, Attachment 1 Workshop Packet Page Number 5 of 20 E1, Attachment 1 Workshop Packet Page Number 6 of 20 E1, Attachment 1 Workshop Packet Page Number 7 of 20 E1, Attachment 1 Workshop Packet Page Number 8 of 20 E1, Attachment 1 Workshop Packet Page Number 9 of 20 E1, Attachment 1 Workshop Packet Page Number 10 of 20 E1, Attachment 1 Workshop Packet Page Number 11 of 20 E1, Attachment 1 Workshop Packet Page Number 12 of 20 E1, Attachment 1 Workshop Packet Page Number 13 of 20 E1, Attachment 1 Workshop Packet Page Number 14 of 20 E1, Attachment 1 Workshop Packet Page Number 15 of 20 E1, Attachment 1 Workshop Packet Page Number 16 of 20 E1, Attachment 1 JEN OWENS Summary: Professional interested in assisting K-12 Educational system get better in society. PROFESSIONAL EXPERIENCE: Promote a diverse, culturally competent, and respectful workplace. Civil Rights Advocate Human Rights Advocate Program design to include business coaching cohorts, technical assistance support, and small business grant distribution Staffing protocols Marketing materials Manage all aspects of programming and cohort experience for the 10,000 Black Business Program Facilitator of cohorts Registration management, program coordination and follow up. Events logistics and partnerships - shoring up our relationships with vendors and partners for event execution, including consultants/speakers, venues, catering, etc. Connect businesses to resources, introductions, and requested assistance to help them expand and grow their business Other duties as assigned Provide project management services for upcoming cohort of the MBCC Mentorship Program Update mentorship program design and guidelines Develop mentor and mentee criteria o Secure mentors and mentees for the mentorship program Assist in effectively matching mentors and mentees Coordinate cohort kickoff meeting o Coordinate cohort wrap up meeting Experience and demonstrated ability to work effectively and collaboratively with diverse staff, coalitions, and community groups.. Conduct other duties and projects as assigned orapparent. CEO,JAO Companies, St. Paul, MN ,January. 2013 – Present Respond to routine inquiries about city activities, programs and services or refer inquiries to the appropriate department or division. Research and draft memorandums, correspondence, policies; develop proposals and present gathered information; prepare presentations, documents and spreadsheets. Develop and deliver high quality presentations. Participate on and lead cross-departmental teams, work groups and committees. Attend and participate in various organizational meetings and city meetings as directed. Actively pursue education to increase knowledge of best practices in community outreach, engagement, diversity, equity and inclusion. Actively encourage other city leaders to do likewise. Foster an inclusive work culture and advance the city’s diversity, equity and inclusion goals. Maintain and foster an environment, which facilitates the Exceeding Expectations (professional, responsive, leaders) philosophy of the city. Conduct other duties and projects as assigned or apparent. Workshop Packet Page Number 17 of 20 E1, Attachment 1 Clerical Database Management Organizational culture and individual leadership Facilitate groups Work collaboratively with Senior administration and peers Experience working with diverse backgrounds Experience applying change management with unique cultures Leadership development Collaborating with all levels of leaders Developing complex projects & monitoring progress & outcomes Data entry Follow HIPAA/DHS Rules and Regulations Experience in developing programs around diversity, equity and inclusion HR, Interviewing, On-boarding process, Coaching, Performance reviews Staffing of PCA/HMK Implement Workplace Strategies Developed Employee Engagement Initiatives Recruiting Billing Proven ability to improve existing processes and procedures Customer Service Ability to determine and ensure compliance with all federal, state, and local laws and regulations Functioned independently as Office Manager Prepared memos, letters/ emails, spreadsheets, learning resources, and other related documents. Coordinate for 3 programs statewide (Parent Leadership, ACES & Circle of Parents) Prepare training materials & coordinate training dates, training locations, etc. Data entry Community Engagement/Community Cohorts Database management Clerical work (Answering phones, greeting customers, manage meetings, etc.) Evaluations Process improvement KP Companies,Golden Valley, MN , May.2014 – July. 2015 Recruited and screened qualified candidates Scheduled internal/external interviews for Health EastHospitals & Clinics HR Staffing Payroll Data Analyzation for recruitment, business partners, and community needs Make recommendations and prepare reports Office management Compare performances and other methods Workshop Packet Page Number 18 of 20 E1, Attachment 1 Managed domestic travel to one Director and 15 Staff members Nystrom & Associates LLC, New Brighton, MN 04/2010 - 03/2014 Verified insurance coverage and benefit eligibility for mental health patients for over 40 doctors Communicated effectively with insurance providers and patients on mental health services offered and options Provided solutions and answered questions to uninsured patients who needed mental health services Organizational skills sufficient to prioritize work across varied responsibilities accomplish multiple program activities and ensure standardized documentation for insurance companies and eligibility Knowledge of applicable state and federal guidelines and requirements for mental health eligibility criteria and qualifications Credentialing qualifications for providers with insurance companies FirStatNursingServices,St.Paul,MN Nov. 2006 – Mar. 2010 Managed intake processes; retained insurance authorizations, collected demographics, verified insurance, staffed disciplines, and disseminated documents to professionals Successfully trained staff with on-boarding process (applications, reference checks, assessments, and license verifications) Managed high volume of phone lines Developed and implemented human resources strategies, solutions and plans aligned with overall business objectives and strategies Produced offer letters for new recruits including orientation schedules and confidentiality agreements Staffed RN, LPN, Phlebotomists, Specialty Nurses, Physical Therapists, etc. for Supplemental contacts and when facilities were “short staffed” Administered drug screens, assessment tests for specialties (professionals), etc. Supervised subordinate employees including developing performance plans, conducting performance evaluations, making or approving selections, recommending disciplinary actions, etc. Managed Allied staff for group homes, nursing homes, hospitals and assisted living facilities Entered new hires in all office systems and databases and provided orientation on policies and procedures Reviewed and submitted accurate and timely payroll information to Corporate Office Initiated/Maintained solid relationships with all Supplemental contracts Listened to all customer service and client feedback and made policy recommendations/changes accordingly Prepared agendas for Supplemental updates to Supervisor Gathered information and perform online research for special projects __________________________________________________________________________________________ EDUCATION: BS. Business & Marketing & Education, University of MN-Twin Cities, 2011 (Graduation Commencement Speaker) JD Mitchell Hamline School of Law In Process __________________________________________________________________________________________ PROFESSIONAL AFFILIATIONS: Univ of MN College of Education and Human Development Alumni Society (Minneapolis, MN) Workshop Packet Page Number 19 of 20 E1, Attachment 1 General Member NAACP(Baltimore, Maryland) __________________________________________________________________________________________ COMPUTERSKILLS: Microsoft Office, Outlook, Word, Excel, _________________________________________________________________________________________ INTERESTS: Creative; BIPOC; LGBTQ: Women Studies _________________________________________________________________________________________ *Jeannette Lewis Employee/Co Worker 651-270-5650 Maplewood, MN *Carly MuellerCo-Worker 651-300-0879 Woodbury, MN * Victoria Stovall Previous Supervisor 612-735-0610 Woodbury, MN Workshop Packet Page Number 20 of 20