HomeMy WebLinkAbout2021-03-15 ENR Packet-Cancelled
AGENDA
CITY OF MAPLEWOOD
ENVIRONMENTAL AND NATURAL RESOURCESCOMMISSION
Monday,March 15,2021
7:00 p.m.
Held Remotely Via Conference Call
Dial 1-888-788-0099
Meeting ID:989 2788 5854
Passcode: 866735
1.Call to Order
2.Roll Call
3.Approval of Agenda
4.Approval ofMinutes:
a.February 23, 20201
5.New Business
a.Tennis Sanitation Recycling Collection Annual Review
1)2020Recycling Collection Year End Report
2)2021Recycling Collection Work Plan
b.Republic Services Trash and Yard Waste Collection Annual Review
1)2020Trash and Yard Waste Collection Year End Report
2)2021Trash and Yard Waste Collection Work Plan
6.Unfinished Business
7.Visitor Presentations
8.Commissioner Presentations
9.Staff Presentations(oral report only)
a.Climate Adaptation Workshop March 16, 2021
b.Spring Clean Up April 17, 2021
10.Adjourn
Agenda Item 4.a.
MINUTES
CITY OF MAPLEWOOD
ENVIRONMENTAL AND NATURAL RESOURCES COMMISSION
TUESDAY,FEBRUARY 23, 2021
7:00 P.M.
(THIS MEETING WAS HELD REMOTELY VIA ZOOM AND CONFERENCE CALL)
1.CALL TO ORDER
A meeting of the Environmental and Natural Resources Commission was called to order at 7:00
p.m.by Chairperson Palzer.
2.ROLL CALL
Keith Buttleman, CommissionerAbsent
Kayla Dosser,Vice ChairpersonPresent
Mollie Miller, CommissionerPresent
Ann Palzer, ChairpersonPresent
Ted Redmond, CommissionerPresent
Stephen Todey, CommissionerPresent
Staff Present
Shann Finwall, Environmental Planner
Jon Jarosch, Assistant City Engineer
3.APPROVAL OF AGENDA
CommissionerRedmondmoved to approve the agenda as amended.
Seconded by CommissionerMiller.Ayes All
The motion passed.
4.APPROVAL OF MINUTES
CommissionerRedmondmoved to approve the January26, 2021,Environmental and Natural
Resources Commission meeting minutes assubmitted.
Seconded by Commissioner Todey.Ayes All
The motion passed.
5.UNFINISHEDBUSINESS
a.Mississippi River Corridor Critical Area and Slope Ordinances
Environmental Planner Finwall gave a recap of the work that has been completed on the
MRCCAand SlopeOrdinances thus far. Jon Jarosch, Assistant City Engineer gave a
presentation to the Commission on steep slopes, where they are located in the City, why
they should be protected, and best management practices for protection.The
Commission will continue their review of the Slope ordinance in the coming months.
February 23, 2021
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6.NEWBUSINESS
a.Resolution of Support for Better Building Standards in the State of Minnesota
Environmental Planner Finwall led a discussion related to Better Building Standards in the
State of Minnesota. Maplewood and other cities have been asked to show their support
for the Better BuildingStandards legislation by adopting a resolution of support. The
resolution outlines the
higher performing commercial and multi-family buildings throughBetter Building
Standards.
Commissioner Redmond expressed support for allowing cities to adopt more an
alternative model commercial energy code that is more efficientthat the state code. He
asked if the standardsproposed was still based on the B3 standards?He stated the B3
standard is cumbersome to apply.
Environmental Planner indicated that B3 was one of the standards discussed last year
when the group of cities and other organizations first met, but she believes that has since
been modified. She willresearch the current standard being proposed and get back to the
Commission prior to the City Councils review of the resolution of support.
Commissioner Millermoved to recommend the Resolution of Support for Better Building
Standards in the State of Minnesota.
Seconded by Commissioner Dosser.Ayes All
The motion passed.
This item will go to the city council on March 8, 2021.
b.2021 Work Plan and Environmental Priorities
Environmental Planner Finwall reviewed the 2021 work plan that includes MRCCA
ordinance, trash and recycling annual review, possible review of zoning updates based on
2040 Comprehensive Plan, possible review of wetland ordinance in regarding to public
infrastructure exemptions, and involvement in the Nature Center Task Force
Recommendation Implementation Strategies. Environmental priorities to consider include
aClimate Mitigation Plan(which is the next step after the Climate Adaptation Plan)and a
Tree Plan(which is the next step after the Tree Ordinance updates which were made a
few years ago).
7.VISITOR PRESENTATIONS
Commissioner Miller introduced visitor JoneeKulman Brigham, an environmental educator at the
University of Minnesota.Jonee spoke about her background and suggested ways that she could
collaboratewith the Commission on environmental initiatives. One environmental initiative was
the new Minnesota GreenStep Schoolsprogram. The Commission discussed coordinating and
partnering with schools in Maplewood to encourage and help them participate.
8.COMMISSIONERPRESENTATIONS
None.
9.STAFF PRESENTATIONS
February 23, 2021
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a.Ramsey County Recycling Ambassador Program
Environmental Planner Finwall shared information about an opportunity for ENR
Commission members as well as the general public to get involved with the Ramsey
County Recycling Ambassador Program.
10.ADJOURNMENT
.
Commissioner Miller made a motion to adjourn the meeting.
Seconded by Commissioner Todey.Ayes All
The motion passed.
The meeting was adjourned by Chairperson Palzer at 8:11 p.m.
February 23, 2021
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Agenda Item 5.a.
ENVIRONMENTAL & NATURAL RESOURCES COMMISSIONSTAFF REPORT
Meeting Date March 15, 2021
REPORT TO:
Environmental and Natural Resources Commission
REPORT FROM: Shann Finwall, AICP, Environmental Planner
PRESENTER:
Shann Finwall, AICP, Environmental Planner
AGENDA ITEM: Tennis Sanitation Recycling Collection Annual Review
Action Requested: MotionDiscussion Public Hearing
Form of Action: Resolution OrdinanceContract/Agreement Proclamation
Policy Issue:
The City’s contract with Tennis Sanitation requires that the City hold an annual review for the
residential recycling services and approve an annual work plan.
Recommended Action:
Motion to recommend approval of the 2020Recycling Collection Year-End Report and 2021
Recycling Collection Work Plan.
Fiscal Impact:
Is There a Fiscal Impact? No Yes, the true or estimated cost is $0
Financing source(s): Adopted Budget Budget Modification New Revenue Source
Use of Reserves Other: N/A
Strategic Plan Relevance:
Financial SustainabilityIntegrated CommunicationTargeted Redevelopment
Operational EffectivenessCommunity InclusivenessInfrastructure & Asset Mgmt.
The City’s residential recycling program creates operational effectiveness by protecting public
health and safety and promoting city cleanliness and livability. It is also an important component
of the City’s green infrastructure by using best management practices to reduce waste and
protect air quality, water quality, and natural resources.
Background
2020-2025 Recycling Collection Contract
The recycling collection contract with Tennis Sanitation began on January 1, 2020, and ends
June 30, 2025.
ENR Packet Page Number3 of 52
Recycling Collection Annual Review
The Contract requires that the City schedule an annual meeting with the Contractor. The objectives
of the annual meeting include (but are not limited to):
Review Contractor’s annual report, including trends in Maplewood’s Recycling recovery
rates and participation rates.
Efforts the Contractor has made to expand Recyclable Materials markets.
Review Contractor’s performance based on feedback from residents to the City’s
Environmental and Natural Resources Commission, City Council, and City staff.
Review Contractor’s recommendations for improvement in the City’s Recycling program,
including enhanced public education and other opportunities as contained within the annual
work plan for the upcoming year.
Review City staff recommendations for Contractor’s service improvements.
Discuss other opportunities for improvement within the remaining years under the current
contract.
Recycling Collection Year-End Report
The Contract outlines requirements of the year-end reports as follows:
Total quantities of Recyclable Materials collected, by material type (in tons).
Net quantities of Recyclable Materials marketed, by material type (in tons).
Log of all resident addresses where education tags were left because of non-targeted
materials set out for Recycling.
Log of all complaints, including the nature of the complaints, to include the following: names,
addresses, and contact numbers of the complainants; the date and time received; the
Contractor’s response; and the date and time of the response.
Log of resident addresses that consistently do not set out Recyclables.
Gallons of fuel or mileage of vehicles traveled for the City’s greenhouse gas assessment.
Recycling Collection Yearly Work Plan
The Contractor shall submit an annual work plan proposal no later than November 1 for the
upcoming calendar year to outline key priorities for system improvements. Public education tools
shall be itemized and approximate timelines described. Other service improvements may also be
included in the work plan. The City shall review and approve the work plan. The annual work plan
shall be incorporated by reference as an amendment to the Contract.
Tennis Sanitation Annual Review
Recycling Collection 2020 Year-End Report
The Recycling Collection Year-End Report (Attachment 1) summarizes the City’s recycling program
and outlines implementation strategies taken by Tennis Sanitation and the City to improve service:
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multi-family recycling education;
customer service satisfaction;
collection of linens and shoes;
City facility recycling program;
promotion of small business and church recycling;
recycling composite study;
environmental impact analysis;
market data;
residual comparisons;
truck weights;
recycling service fee;
storage of extra recycling material; and
educational tags.
The report also summarizes the materials collected. A comparison of a sampling of the data from
2019 to 2020 is as follows:
Average pounds of recycling collected per month 2019 2020
Single family 43.54 lbs 46.13 lbs
Multi-family 9.92 lbs 10.39 lbs
Annual net tons of recycling collected
Single-family2961.30 tons 3137.35 tons
Multi-family 239.36 tons 265.29 tons
Businesses/Churches 24.69 tons 20.58 tons
Recycling Collection Draft 2021 Work Plan
The 2021 Draft Recycling Collection Work Plan (Attachment 2) includes recommendations for
improvements to the City’s recycling collection program including household count audit, recycling
cart audit, participation audit, education to reduce residuals, and multi-family and business recycling
improvements.
Attachments
1.2020 Recycling Collection Year-End Report
2.2021 Recycling Collection Work Plan
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Attachment 1
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Greg & Willie Tennis
Tennis Sanitation LLC.
1/31/2021
Prepared by: Angela Hamann
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Index of Recycling Report
................... Page 2
................... Page 3
................... Page 4
Recycling Data (Multi-................... Page 5
Multi-................... Page 6
Inquiries, Linens, Cardboard, & Parks Summary..................... Page 7
Composite Study...................... Page 8
................... Page 9
Glass Recycling Processor................... Page 10
Market Report - .................. Page 11
Additional Items................................................................ Page 12
Summary of Year-................. Page 13
Appendix of Recycling Report
................... Appendix A
Recycling Report (Multi-.................... Appendix B
...................... Appendix C
Monthly Multi-....................... Appendix D
Monthly Single Family Report Dat..................... Appendix E
Educational Tags and
Complaints/Compliments Log Report
Educational Tags............................................................... Appendix F
Compliments/Complaints.................................................... Appendix G
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January 31, 2021
City of Maplewood
Maplewood, MN 55109
1830 County Road B E
RE: LETTER OF PURPOSE
Dear City of Maplewood,
This Year-end recycling report has been prepared for the City of Maplewood.
The report contains summaries of recycling data for both single family and multi-family dwellings.
Including but not limited to: inquiries, composite study information, environmental impact report, fun
facts and a market report, along with a report summary.
Also included is nine years of comparison data to help measure the success of the recycling program.
The data in this report has been utilized over the years to assist us in understanding past, present and
future progress of the recycling program as well as helping us develop future strategies to enhance
the recycling programs already in place.
Sincerely,
Greg & Willie Tennis
Greg and Willie Tennis
Tennis Sanitation
Maplewood recycling year-end report 2020 page 2
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RECYCLING DATA SUMMARY
In this report we have compiled annual data from both single family and multi-family dwellings. This
data includes:
Net tonnage of all residential and multi-family dwellings combined
Break-out of single family tonnage and set-out rates (orange)
Break-out of multi-family tonnage (blue)
(blue)
Separate measurement of weights for cardboard and linens (bottom of APPENDIX A)
Break-out of single family recycling materials by type and weight (orange) and Multi-family
(blue)
(blue)
Break-out of combined tonnages (green)
(green)
Inquiries tracked per month (bottom of APPENDIX A)
Also business volume, parks and cardboard are included
The data is compiled from recyclable materials collected from our drivers on designated Maplewood
routes. Loads are weighed; weights are then c period of time. Weights are
broken out based on a composite ratio of the entire load.
Maplewood recycling year-end report 2020 page 3
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RECYCLING DATA (SINGLE FAMILY)
The Single Family Data in APPENDIX A (orange) was compiled from the single family homes after taking out the
multi-family weights. From this data we are able to illustrate the weight per home (in lbs.) per month. We also
-cycling out on a weekly basis.
In analyzing the single family data, we are able to provide the following observations:
2020 Average lbs. per unit per month = 46.13 lbs. per month
2011 = 38.91 lbs. per month 2012 = 41.95 lbs. per month 2013 = 43.78 lbs. per month
2014 = 53.48 lbs. per month 2015 = 53.48 lbs. per month 2016 = 54.59 lbs. per month
2017 = 53.99 lbs. per month 2018 = 54.01 lbs. per month 2019 = 53.69 lbs. per month
2020 Annual Net total tons collected for single-family was 3,137.35 tons
2011 = 2,146.06 tons 2012 = 2,313.61 tons 2013 = 2,414.62 tons
2014 = 2,949.92 tons 2015 = 2,949.94 tons 2016 = 3,011.02 tons
2017 = 2,978.13 tons 2018 = 2,979.18 tons 2019 = 2,961.30 tons
Total Participation Percentage
YEAR JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC AVRG
2020 95% 95% 96% 96% 97% 97% 96% 96% 96% 96% 96% 95% 96%
2013 Avg. 84% 2014 Avg. 91% 2015 Avg. 92%
2016 Avg. 92% 2017 Avg. 93% 2018 Avg. 93%
2019 Avg. 95%
Maplewood recycling year-end report 2020 page 4
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RECYCLING DATA (MULTI-FAMILY)
The Data in APPENDIX A (Blue)is theactual data compiled from net total weight family homes after factoring
(Blue
out the multi-family weights. From this data we are able to illustrate the weight per unit (in lbs.) per month.
To assist us in providing accurate data, we compile weights on a quarterly basis. This weight is then used to
provide us with a fair average of weight generated by each multi-family unit. Our drivers then documented the
number of carts dumped at each location on a weekly basis (see APPENDIX D). These weights are then added
at the end of each month to provide us with a net total. From the report we are able to calculate the weight
per unit per month.
In analyzing the multi-family data, we are able to provide the following observations:
2020 Average lbs. per unit per month was 10.39 lbs. per month
2011 was 12.96 lbs. per month 2012 was 11.47 lbs. per month
2013 was 13.24 lbs. per month 2014 was 12.95 lbs. per month
2015 was 13.04 lbs. per month 2016 was 13.08 lbs. per month
2017 was 11.03 lbs. per month 2018 was 12.95 lbs. per month
2019 was 9.92 lbs. per month
2020 Annual Net total tons collected for multi-family was 265.29 tons
2011 was 312.73 tons 2012 was 276.88 tons
2013 was 319.56 tons 2014 was 312.64 tons
2015 was 314.66 tons 2016 was 315.79 tons
2017 was 268.69 tons 2018 was 305.32 tons
2019 was 239.36 tons
How are the weights determined for the multi-family data? On a quarterly basis we use one truck to collect all
multi-family dwellings. The total weight is then divided by the number of carts emptied to get an average
weight per cart. This data is then entered into a multi-family spreadsheet. See APPENDIX D for an example of
this report.
Maplewood recycling year-end report 2020 page 5
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MULTI-FAMILY INDIVIDUAL SUMMARY LETTER
From the data compiled over the twelve months we are able to provide each multi-family property with an
accurate summary report of their recycling volumes (APPENDIX B). We also provide them with some
information on how their efforts help with the environment along with additional information to assist them in
enhancing their recycling efforts.
Maplewood recycling year-end report 2020 page 6
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INQUIRIES SUMMARY
Below are twelve months of data documenting the number of residents that called into our office. This year
the most common calls were comprised of what additional items they could recycle, and questions about the
holiday schedule.
We are confident that our Customer Service Representatives resolved all inquiries to
2020 Total Inquiries
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL
35 11 16 11 35 35 51 26 38 36 40 36 370
2017 Total Inquiries 2018 Total Inquiries 2019 Total Inquiries
255 165 334
2016 Total Inquiries 2015 Total Inquiries 2014 Total Inquiries
662 422 1,552
2013 Total Inquiries 2012 Total Inquiries 2011 Total Inquiries
233 260 344
LINENS AND SHOES SUMMARY
We started a new partnership with Simple Recycling for our linen recycling as of March 2017. The 2020 year
brought us many challenges, and linen recycling was one of them. Simple Recycling was shut down for multiple
months due to the pandemic and not able to pick up linens from our location during that
time. When Simple Recycling opened back up they had new regulations that they were
able to the collect the bagged material but not able to collect it divided by City. So, for
2020 we have a total weight that Tennis collected as a whole, which was 29,880 pounds.
We are working with Simple Recycling to get back to being able to get separated weights
per City for 2021.
2019 = 9,882 lbs. 2018 = 8,989 lbs. 2017 = 35,687 lbs.
2016 = 1,577 lbs. 2015 = 5,917 lbs. 2014 = 6,270 lbs.
2013 = 8,641 lbs. 2012 = 3,692 lbs. 2011 = 6,217 lbs.
CARDBOARD SUMMARY
Cardboard collected for 2020 from city facilities and buildings totaled 74,490 lbs.
2019 = 89,120 lbs. 2018 = 102,356 lbs. 2017 = 88,337 lbs.
2016 = 104,498 lbs. 2015 = 125,020 lbs. 2014 = 131,346 lbs.
2013 = 140,650 lbs. 2012 = 92,850 lbs. 2011 = 105,615 lbs.
BUSINESS and PARKS WEIGHTS
2020 BUSINESSES: 41,161 lbs. CITY PARKS: 3,220 lbs.
2019 BUSINESSES: 49,386 lbs. CITY PARKS: 5,650 lbs
2018 BUSINESSES: 71,529 lbs. CITY PARKS: 6,650 lbs.
2017 BUSINESSES: 62,460 lbs. CITY PARKS: 8,080 lbs.
2016 BUSINESSES: 60,771 lbs. CITY PARKS: 7,920 lbs.
2015 BUSINESSES: 45,885 lbs. CITY PARKS: 8,350 lbs.
2014 BUSINESSES: 30,157 lbs. CITY PARKS: 11,180 lbs.
2013 BUSINESSES: 2,855 lbs. CITY PARKS: 9,140 lbs.
Maplewood recycling year-end report 2020 page 7
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RECYCLING COMPOSITE STUDY
Over the years of the contract we have done extensive recycling composite studies. We did this by keeping all
loads from an entire week from the City of Maplewood and process it though our MRF (Material Recovery
Facility). Once the material is unloaded from the trucks it is sorted into each category, as listed below. Each of
the categories were then weighed and documented. The results of the composite study were then entered
back into the monthly reports in which you receive monthly.
As of 2018, we have taken a look at all of the past data that we have collected and have tested a single load of
material from the City of Maplewood. The single load of material has consistent ratios which are comparable
cessed.
Why do a composite study?
Having a good understanding of the recycling composition provides us with data that may assist us in adjusting
the recycling program to fit the needs of the Residents. With ongoing changes in the economy, cultural and
even changes in the home, we can develop more available markets, increase processing technologies to handle
more items and enhance educational materials to instruct residents on proper recycling procedures.
Maplewood recycling year-end report 2020 page 8
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ENVIRONMENTAL IMPACT ANALYSIS
Using the detailed recycling data from this report, we are able to provide the City of Maplewood with some
unique ways that the residents recycling efforts have made a difference. Over the years, recycling markets
have been able to recycle more and more items out of the waste stream. They have also been able to
determine what resources are saved by recycling various materials.
In this report we were able to convert the types of recycling materials into resources saved.
Maplewood recycling year-end report 2020 page 9
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MARKET REPORT
The 2020 markets have seen their ups and downs. We continue seeing changes with regulations that have
clable materials in the United States,
mostly in the Midwest. We saw higher residential recycling volumes this year because many families were
newly homebound due to Covid-19. The metal markets have slowly been working their way back to where
pricing was back in 2018 but are still significantly low. The paper and cardboard markets are back in a
comfortable place but again have room for growth. Plastic markets hit their rock bottom this year but, with
the cost of crude oil projecting an increasing 2021, we are hopeful that the plastic market will follow suit.
Lastly, the glass market, with only one processor in the area, the commodity has been at a plateau for the last
few years. With the Ni-Hot machine, we installed a few years back; we can capture more glass than in previous
years which helps get more material to the processor. The processor is able to reclaim at least 90% of the
broken glass to be made into new food and beverage containers.
The outlook for 2021
Markets are starting to stabilize, but will continue with the strict regulations on contaminates and clean
material. With co-mingle curb side recycling it makes it easier to recycle but it is important to clean out your
food containers, and make sure you are only placing items listed in your recycling brochure loosely into the
recycling cart.
Maplewood recycling year-end report 2020 page 10
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ADDITIONAL ITEMS
RESIDUALS:
Residuals consisted of items such as Styrofoam, foam, shoes, diapers
and general garbage.
2020: Residuals are up to 131.71 tons from last year
2019: Residuals are down to 60.49 tons from last year
2018: Residuals are up to 62.54 tons from last year
2017: Residuals are up to 61.69 tons from last year
2016: Residuals are up to 38.59 tons from last year
2015: Residuals are down to 29.38 tons from last year
2014: Residuals are down to 29.36 tons from last year
2013: Residuals are down to 49.30 tons from last year
2012: Residuals are down to 55.55 tons from last year
2011: Residuals are 26.88 tons
TRUCK WEIGHTS:
During the 2020 Calendar year, none of our vehicles exceeded
the maximum loaded weight of 40,000 pounds when hauling the
recyclables collected from the residents of Maplewood. Weight
tickets are available upon request.
RECYCLING SERVICE FEE:
The recycling service fee is $4.25 per unit per month which is based upon the contracted price.
STORAGE OF EXTRA RECYCLABLE MATERIALS:
During the 2020 calendar year our recycling facility had sorted all
recyclable materials within 45 days of processing to recycling markets
with the exception of milk cartons
cartons are baled and stored until there is enough volume to meet the
vendor's minimum shipping requirements and "rare type" plastics are
stored until a larger enough quantity is available to make a mill size
bale.
Maplewood recycling year-end report 2020 page 11
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SUMMARY OF YEAR-END RECYCLING REPORT
The 2020 Maplewood Year-end Recycling Report provides up-to-
recycling activities over the past year. Each section of this report reflects the various ways data was
collected, entered and calculated to contribute in meeting our combined goals.
In the report we have illustrated the composition of recyclables and itemized volumes of recyclables
from both single family and multi-family dwellings as they relate to each break-out of each separate
commodity. We also provide information on how the City's recycling efforts will impact our
environment.
6% participation rate. Both single family tonnages as
well as multi-family recycling volumes have remained steady and consistent with other Municipalities.
In 2021, we will maintain the comprehensive recycling program we offer with the additional types of
plastics, metals and linens.
Together with the support of The City of Maplewood we will maintain these high standards of
recycling for the single family and multi-family dwellings.
Maplewood recycling year-end report 2020 page 12
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APPENDIX A - 2020 RECYCLING DATA SUMMARY
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APPENDIX B - Yearly Recycling Report Mulit-Family
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APPENDIX C - MONTHLY RECYCLING REPORT LETTER
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APPENDIX D - MONTHLY MULTI-FAMILY REPORT
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APPENDIX E - MONTHLY SINGLE FAMILY REPORT DATA
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APPENDIX F Educational Tags
JANUARY 2020
ADDRESS ROUTE DAY REASON DATE
55 Ferndale Friday Wood Shelves 1/3/2020
2714 Brookview Friday Cars In Way 1/3/2020
2429 Schaller Friday Mirror 1/3/2020
681 Huntington Friday Stryofoam 1/3/2020
489 Crestview Friday Stryofoam 1/3/2020
2454 King Friday Stryofoam 1/3/2020
468 Oday Friday Stryofoam 1/3/2020
2025 Ide Monday Trash 1/6/2020
1951 Hazelwood Monday Glassware 1/6/2020
1929 Barclay Monday Trash 1/6/2020
1760 Burke Monday Dirty Diapers 1/6/2020
2669 Brand Tuesday Frozen 1/7/2020
918 McKnight Tuesday Mess On Ground Republic 1/7/2020
2448 Tilsen Tuesday Stryofoam 1/7/2020
1482 Pearson Tuesday Stryofoam 1/7/2020
1376 Rolling Hills Tuesday Stryofoam 1/7/2020
2681 Beniana Tuesday Cushions 1/7/2020
1351 Rolling Hills Tuesday Stryofoam 1/7/2020
Birch Glen Apts Wednesday Changed Locks ? 1/8/2020
2353 Gall Wednesday Paint Cans 1/8/2020
3045 Standridge Wednesday Stryofoam 1/8/2020
486-488 EldridgeThursday Stryrofoam 1/9/2020
177 Larpentuer Thursday Tagged Placement Space 1/9/2020
185 Oday Friday Glassware,Window & Bulb 1/10/2020
2468 Schaller Friday Trash 1/10/2020
410 Mary Friday Stryrofoam 1/10/2020
Park Edge Apt Monday Trash 1/13/2020
1672 Rosewood Monday Trash 1/13/2020
Cross Lutheran Church Monday 3 Bags Trash 1/13/2020
1193 Lark Monday Stryofaom 1/13/2020
Beaver Creek Tuesday No Misses N/O 1/14/2020
1249 Farrell Tuesday Trash In Yard 1/14/2020
2922 Chippewa Wednesday TV Box Stryofoam 1/15/2020
3032 Walter Wednesday Box Stryofoam 1/15/2020
Heritage Square Wednesday No Misses N/O 1/15/2020
New Century TH 2645 Friday Stryofoam 1/17/2020
1725 Lark Monday By Garage 1/20/2020
1487 Sandhurst Monday Leaves 1/20/2020
1488 Laurie Monday Trash 1/20/2020
1512 Co Rd B E Monday Trash 1/20/2020
1194 Lealand Monday Stryfoam 1/20/2020
1252 Lealand Monday Car Parked Infront 1/20/2020
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2303 Atlantic Monday Cart Placement 1/20/2020
2922 Chippewa Wednesday Stryofaom 1/22/2020
Brookview Friday Cars Iparked In Way 1/24/2020
864 New Century Friday Stryofoam 1/24/2020
857 Oday Friday Stryofoam 1/24/2020
2468 Schaller Friday Trash 1/24/2020
1994 Dieter Monday Trash 1/27/2020
2012 Dieter Monday Trash 1/27/2020
2115 Prosperity Monday Stryfoam 1/27/2020
2632 Ryan Tuesday Stryfoam 1/28/2020
1337 Pearson Tuesday Wood Panels 1/28/2020
2285 Stanridge Wednesday Stryofoam 1/29/2020
1494 Gervais Wednesday Wood 1/29/2020
2663 Promontory Friday Stryofoam 1/31/2020
2468 Schaller Friday Trash 1/31/2020
338 McKnight Friday Electrical Cords 1/31/2020
425 Crestview Friday Wood 1/31/2020
FEBRUARY 2020
ADDRESS ROUTE DAY REASON DATE
1669 Burke Monday Stryofoam 2/3/2020
1519 Sherren Monday Stryofoam 2/3/2020
1535 Lark Monday Stryofoam 2/3/2020
2025 Ide Monday Trash 2/3/2020
1406 Belmont Monday Trash 2/3/2020
1929 Barclay Monday Trash 2/3/2020
1962 Prosperity Monday Wood 2/3/2020
2546 Idaho Tuesday Empty 2/4/2020
Woodlyn Village Wednesday Full Of Ice 1 Cart 2/5/2020
687 Roselawn Thursday Wood 2/6/2020
2714 Brookview Dr Friday Car In No Parking Zone No Pup 2/7/2020
1955 Clarence Fire #2 Monday Not Out 2/10/2020
2025 Ide Monday 1 Cart Trash 2/10/2020
1962 Hazelwood Monday Stryofoam 2/10/2020
1313 Burke Monday Light Bulbs 2/10/2020
2720 Trails Edge TH Monday Wood 2/10/2020
2444 Lake View Commons Tuesday Particle Board 2/11/2020
1340 Rolling Hills Tuesday Stryofoam 2/11/2020
2246 Beam Wednesday Stryofoam 2/12/2020
100 Ferndale Friday Empty 2/14/2020
554 Crestview Friday Stryofoam 2/14/2020
2445 Londin Friday Stryofoam 2/14/2020
1936 Price Monday Carpet 2/17/2020
2423 Beam Wednesday Wood 2/19/2020
2091 Lydia Wednesday Stryofoam 2/19/2020
2508 Knoll Cr Monday Stryofoam 2/24/2020
2570 Holloway Monday Stryofoam 2/24/2020
2121 Prosperity Monday Wood 2/24/2020
Cross Church Monday Trash 2/24/2020
1187 Co Rd B Monday Trash 2/24/2020
ENR Packet Page Number25 of 52
2305 Gall Wednesday Stryofoam 2/26/2020
2647 Brookview Friday Trash 2/28/2020
MARCH 2020
ADDRESSROUTE DAYREASONDATE
1669 Burke Ave E Monday Stryofoam 3/2/2020
1452 Sherren Monday Stryofoam 3/2/2020
1452 Burke Monday Carpet & Wood 3/2/2020
2901 Bellaire Wednesday Stryofoam 3/4/2020
2370 Standridge Wednesday Stryofoam 3/4/2020
2236 Maple Wednesday Trash,Wood & Drywall 3/4/2020
84 Ferndale Friday Stryofoam & Wood 3/6/2020
2392 Timber Friday Trash 3/6/2020
511 Lakewood Friday Stryofoam 3/6/2020
1669 Burke Ave E Monday Stryofaom & Fake Tree 3/9/2020
Park Edge Apts Monday Trash 3/9/2020
1392 Belmont Monday Stryofoam 3/9/2020
1678 Rosewood Ave Monday Stryofoam 3/9/2020
1660 Currie Tuesday Stryofoam 3/10/2020
2005 Co Rd C TH 1981 Wednesday Florescent Bulbs 3/11/2020
2941-2947 McKnight TH Wednesday Stryofoam 3/11/2020
2956 Mary Wednesday Stryofoam 3/11/2020
2244 Maple Ln Wednesday Box Trash 3/11/2020
2113 Arkwright Thursday Gas Weed Whip 3/12/2020
2706 Brookview Friday Not Reachable 3/13/2020
2429 Oakridge Friday Stryofoam 3/13/2020
325 Parkview Friday Trash & Drywall 3/13/2020
2290 Kingston Monday Stryofoam 3/16/2020
1487 Sandhurst Monday Trash 3/16/2020
1960 Ide Monday Trash 3/16/2020
2254 Duluth Monday Late Set 3/16/2020
Rolling Hills Tuesday Air Mattress/Electric ? 3/17/2020
3029 Dorland Wednesday Stryofoam 3/18/2020
2980 Chisholm Wednesday Stryofoam 3/18/2020
2950 Howard Wednesday Stryofoam 3/18/2020
2236 Maple Wednesday Box Trash 3/18/2020
1691 Price Thursday Stryofoam 3/19/2020
34 Farrell Friday Stryofoam Cooler 3/20/2020
Larkin Studio Monday N/O 3/23/2020
1265 Mayhill Tuesday Stryofoam 3/24/2020
2876 Arcade Wednesday Grass 3/25/2020
2326 County Road D Wednesday Trash 3/25/2020
3030 Mary Wednesday Wood 3/25/2020
3021 Bartelmy Wednesday Trash 3/25/2020
2301 Beam Wednesday Stryofoam 3/25/2020
1710-1712 Gurney Thursday Dirty Diapers 3/26/2020
421 Dorland Friday/Monday Wood & Vinyl Trim 3/27/3030
800 Crestview Monday No Cardboard Per Driver 3/30/2020
APRIL 2020
ADDRESS ROUTE DAY REASON DATE
ENR Packet Page Number27 of 53
94 oday Friday Door 4/3/2020
2471 TimberFridayBedding4/3/2020
1713 LarkMondayLight Bulbs4/6/2020
1473 Cope Monday Trash 4/6/2020
1731 Rosewood Monday Trash 4/6/2020
1694 Maple Woods TH Monday Stryofoam 4/6/2020
1756 Flandrau Monday Stryofoam 4/6/2020
2055 Chambers Monday Yard Waste Tagged 4/6/2020
1297 Dennis Tuesday Stryofoam 4/7/2020
1256 Mayhill Tuesday Wood/Electronics 4/7/2020
1241 Farrell Tuesday Stryofoam 4/7/2020
3023 Bellaire Wednesday Stryofoam 4/8/2020
2050 Beam Wednesday Stryofoam 4/8/2020
2667 Barclay Wednesday Trash 4/8/2020
2225 Arkwright Thursday Stryofoam 4/9/2020
604 Kingston Thursday Cart Placement Tagged 4/9/2020
2144 Bradley Thursday Foam Padding 4/9/2020
571 Skillman TH Thursday Stryofoam 4/9/2020
2392 Timber Friday Trash 4/10/2020
767 Ferndale Friday Diapers 4/10/2020
2370 Teakwood Friday Stryofoam 4/10/2020
319 Parkview Friday Foam Chair 4/10/2020
1488 Laurie Monday Stryofoam 4/13/2020
2125 White Bear Monday Trash 4/13/2020
1984 Barclay Monday Window Glass 4/13/2020
1252 Lealand Monday Diapers 4/13/2020
1768 Myrtle Monday Mirror 4/13/2020
2532 Woodlyn Wednesday Stryofoam 4/15/2020
3052 Lake Wednesday Microwave 4/15/2020
2835 Fredrick Wednesday Cars Blocking 4/15/2020
1999 Kenwood Thursday Yard Waste Tagged 4/16/2020
1986 McMenemy Thursday Cart Knocked Over 2 Weeks 4/16/2020
2040-2042 Bradley Thursday Food & Wood 4/16/2020
2481 Brookview Friday Pillows 4/17/2020
2474 Brookview Friday Pillows 4/17/2020
2392 Timber Friday Trash 4/17/2020
318 Parkview Friday Stryofoam 4/17/2020
1669 Burke Monday Particle Board 4/20/2020
1595 Sandhurst Monday Stryofoam 4/20/2020
1481 Sherren Monday Computer 4/20/2020
2211 Ide Monday By Garage 4/20/2020
1487 Sandhurst Monday Trash 4/20/2020
2025 Ide Monday Trash 4/20/2020
2125 White Bear Ave Monday Trash 4/20/2020
1272 Co Rd B Monday Stryofoam 4/20/2020
1780 Hagen Monday Stryofoam 4/20/2020
1894 Manton Monday Stryofoam 4/20/2020
1702 Flandrau Monday Snowblower/gas in it 4/20/2020
2713 Maple Monday Stryofoam 4/20/2020
ENR Packet Page Number27 of 52
Maplewood Apts Monday Trash 4/20/2020
2660 Hawthorne Tuesday Stryofoam 4/21/2020
1280 Dennis Tuesday Stryofoam 4/21/2020
2573 Montana Tuesday Wood Pallet In CartAfter Dumped 4/21/2020
2530 Woodlyn Wednesday Stryofoam 4/22/2020
3113 Bellaire Wednesday Stryofoam 4/22/2020
2050 Beam Wednesday Trash 4/22/2020
1990 Radatz Wednesday Mirror 4/22/2020
2025 Arcade Thursday Wood 4/23/2020
366 Belmont Thursday Foam Padding 4/23/2020
367 Belmont Thursday Foam Padding 4/23/2020
Connemara Apts Friday Stryofoam 4/24/2020
1459 Cope Monday Up @ House 4/27/2020
2125 White Bear Monday Trash 4/27/2020
1217 County Rd B Monday Wood 4/27/2020
2625 Benet Monday Trash 4/27/2020
1805 McKnight Monday Coax Cable & Electrial Cords 4/27/2020
1970 Kingston Monday Stryofoam 4/27/2020
1297 Dennis Tuesday Yard Waste 4/28/2020
1287 Mayhill Tuesday Wood 4/28/2020
3023 Bellaire Wednesday Stryofoam 4/29/2020
2383 Beam Wednesday Stryofoam 4/29/2020
377 Kingston Thursday Trash 4/30/2020
42 Roselawn Thursday Lid Tied Shut 4/30/2020
1977 Jackson Thursday Trash 4/30/2020
604 Kingston Thursday Not @ Curb 4/30/2020
MAY 2020
ADDRESS ROUTE DAY REASON DATE
2445 Linwood Friday Stryofoam 5/1/2020
2339 Hillwood Friday Stryofoam 5/1/2020
325 Parkview Friday Saw Dust & Wood 5/1/2020
425 Crestview Friday Box Stryofoam 5/1/2020
1739 Lark Monday Stryofoam 5/4/2020
2014 Clarence Monday Trash 5/4/2020
1232 Lark Monday Stryofoam 5/4/2020
1822 Sterling Monday Multiple Items Non Recyclable 5/4/2020
1704-1732 Monastery Monday Stryofoam 5/4/2020
Fire Station Century Monday Code Not Working 5/4/2020
Mplwd Apts Monday Trash/Food 5/4/2020
Maple Pond Homes Monday Stryofoam 5/4/2020
2201 Van Dyke Monday Stryofoam 5/4/2020
1286 Mayhill Tuesday Stryofoam 5/5/2020
2287 Arlington Tuesday Stryofoam 5/5/2020
2335 Gall Wednesday Trash 5/6/2020
2292 Co Rd D Wednesday Stryofoam 5/6/2020
3065 Standridge Wednesday Stryofoam 5/6/2020
1697 Payne Thursday Stryofoam 5/7/2020
2093 Bradley Thursday Stryofoam 5/7/2020
366 Belmont Thursday Foam 5/7/2020
ENR Packet Page Number29 of 53
351 Belmont Thursday Trash 5/7/2020
480 Hwy Dr Thursday Trash/Wood 5/7/2020
Mississippi Apts Thursday Dishware/Glass 5/7/2020
2054 Sloan Thursday Stryofoam 5/7/2020
84 Ferndale Friday Stryofoam 5/8/2020
570 Dorland Friday Yard Waste 5/8/2020
2368 Dorland Friday Stryofoam 5/8/2020
1487 Sandhurst Monday Trash 5/11/2020
Park Edge Apt Monday Trash 5/11/2020
1254 Lark Monday Clothes Not Bagged/Left Bags 5/11/2020
1261 Lealand Monday Stryofoam 5/11/2020
1815 Myrtle Monday Stryofoam 5/11/2020
2114 Atlantic Monday Wood/Yard Waste 5/11/2020
1292 Myrtle Tuesday Stryofoam 5/12/2020
2263 Tilsen Tuesday Stryofoam 5/12/2020
2335 Gall Wednesday Trash 5/13/2020
2468 Brenner Wednesday Stryofoam 5/13/2020
436 Mt Vernon Thursday Stryofoam 5/14/2020
34 Dennis Friday Stryofoam 5/15/2020
2020 Ide Monday Stryofoam 5/18/2020
Park Edge Apt Monday 1 Trash 5/18/2020
1951 Hazelwood Monday Trash 5/18/2020
1956 Hazelwood Monday Stryofoam 5/18/2020
Mplwd Apts Monday Trash 5/18/2020
2951 Mary Wednesday Stryofoam 5/20/2020
2976 Fredrick Wednesday Stryofoam 5/20/2020
1999 Kenwood Thursday Yard Waste 5/21/2020
2116 Greenbrier Thursday Stryofoam 5/21/2020
371 Eldridge Thursday Stryofoam 5/21/2020
157 Downs Thursday Wood 5/21/2020
370 Oday Friday Yard Waste 5/22/2020
381 Oday Friday Stryofoam 5/22/2020
Mplwd Gardens Friday Food/Trash 5/22/2020
2252 Carver Friday Stryofoam 5/22/2020
2268 Carver Friday Stryofoam 5/22/2020
1122 Lakewood Friday Stryofoam 5/22/2020
2246 Ide Monday Stryofoam 5/26/2020
1504 Laurie Monday Stryofoam 5/26/2020
Park Edge Apts Monday Trash 5/26/2020
1392 Belmont Monday Blinds 5/26/2020
Mplwd Apts Monday Trash/Food 5/26/2020
2262 Craig Monday Stryofoam 5/26/2020
1742 English Monday Trash 5/26/2020
Beaver Creek Condos Tuesday 3 Carts Trash & Diapers 5/27/2020
2335 Gall Wednesday Food/Trash/Foam 5/28/2020
2317 Gall Wednesday Stryofoam 5/28/2020
760 Co Rd B Thursday Road Construction 5/29/2020
2151 Kenwood Thursday Road Construction 5/29/2020
1799 Edgerton Thursday Wood Desk 5/29/2020
ENR Packet Page Number29 of 52
766 New Century Friday Grass 5/30/2020
2252 Carver Friday Stryofoam 5/30/2020
2268 Carver Friday Stryofoam 5/30/2020
2272 Carver Friday Stryofoam 5/30/2020
JUNE 2020
ADDRESS ROUTE DAY REASON DATE
1255 Skillman Monday Florescent Bulbs 6/1/2020
1728 Duluth Monday Yard Waste 6/1/2020
1892 Sterling Monday Stryofoam 6/1/2020
1964 Ripley Monday Stryofoam 6/1/2020
1396 Laurie Monday Hose 6/1/2020
Park Edge Apts Monday Trash 6/1/2020
1467 Frost Monday Foam 6/1/2020
1232 Lark Monday Hose 6/1/2020
1201 Lealand Monday Trash 6/1/2020
Beaver Creek 1120 Tuesday Stryofoam 6/2/2020
2880 Mary Wednesday Stryofoam 6/3/2020
2008 Edgemont Thursday TV Box Stryofoam 6/4/2020
2118 Bradley Thursday Box Stryofoam 6/4/2020
357 Laurie Thursday Stryofoam 6/4/2020
Apts Mississippi Thursday Stryofoam 6/4/2020
1805 Agate Thursday Wood 6/4/2020
1931 Adolphus Thursday Wood/Trash 6/4/2020
2721 Upper Afton Friday Stryofoam 6/5/2020
8 Sterling Friday Stryofoam 6/5/2020
2684 Highwood Friday Plastic Wrap 6/5/2020
1774 Lark Monday Trash 6/8/2020
1515 Cope Monday Cart Placement 6/8/2020
1452 Sherren Monday Clothes Unbagged 6/8/2020
2240 McAfee Monday Stryofoam 6/8/2020
1279 Co Rd B Monday Wood 6/8/2020
2025 Ide Park Edge Apts Monday Trash 6/8/2020
Mplwd Apts Monday Food & Trash In Carts Still 6/8/2020
3088 Birch Glen Apts Wednesday Box Stryofoam 6/10/2020
3027 Bellaire Wednesday Box Stryofoam 6/10/2020
2951 Mary Wednesday Stryofoam 6/10/2020
Apts Mississippi Thursday Trash Mixed 6/11/2020
2044 Bradley Thursday Stryofoam 6/11/2020
Mplwd Garden Apts Friday Trash 6/12/2020
1702 Howard Monday Box Stryofoam 6/15/2020
1276 Junction Monday Trash 6/15/2020
827 Bartelmy Tuesday Stryofoam 6/16/2020
1122 Beaver TH Tuesday Stryofoam 6/16/2020
1595 Viking Wednesday Yard Waste 6/17/2020
2721 Upper Afton Friday Stryofoam 6/19/2020
2641 Red Pine Cr Friday Stryofoam 6/19/2020
Mplwd Gardens Friday Trash & Food 6/19/2020
1689 Sandhurst Monday Stryofoam 6/22/2020
1445 Sherren Monday Tiles & Stryofoam 6/22/2020
ENR Packet Page Number31 of 53
1444 Cope Monday Stryofoam 6/22/2020
1406 Belmont Monday Trash 6/22/2020
1255 Skillman Monday Stryofoam 6/22/2020
739 Meyer Tuesday Yard Waste 6/23/2020
2427 Bush Tuesday TV'S 6/23/2020
2488 Arlington Tuesday Stryofoam 6/23/2020
2676 English Wednesday Stryofoam 6/24/2020
1646 Demont Wednesday Yard Waste 6/24/2020
Apts Mississippi Thursday Food & Trash In Carts Still 6/25/2020
2721 Upper Afton Friday Stryofoam 6/26/2020
2570 Valley View Friday Stryofoam 6/26/2020
1150 Crestview Friday Wood 6/26/2020
374 Crestview Friday Trash 6/26/2020
Mplwd Apts Monday Trash & Food 6/29/2020
Jknutson & Assoc Monday Desk & Cabinets 6/29/2020
1565 Co Rd B Monday Up Driveway Butted Up To Car 6/29/2020
1423 Sandhurst Monday Stryofoam 6/29/2020
Park Edge Apts Monday Stryofoam 6/29/2020
1940 Barclay Monday Grass Clippings 6/29/2020
2330 Stillwater Tuesday Box Stryofoam 6/30/2020
JULY 2020
ADDRESS ROUTE DAY REASON DATE
2030 Beam Wednesday Styrofoam/Box 7/1/2020
190 Sterling Friday Hose 7/3/2020
Mplwd Gardens Friday Food & Trash 7/3/2020
2300 Moreland Friday Yard Waste 7/3/2020
2345 Highwood Friday Carpet 7/3/2020
2559 Dahl Friday Stryofoam 7/3/2020
1843 Phalen Monday Wood 7/6/2020
1759 Ide Monday Wood 7/6/2020
1783 White Bear Ave Monday Stryofoam 7/6/2020
1892 Kennard Monday Florescent Bulbs 7/6/2020
2722 Trail Edge TH Monday Food & Trash 7/6/2020
2718 Trail Edge TH Monday Stryofoam 7/6/2020
Mplwd Apts Monday Stryofoam 7/6/2020
Maple Pond Homes Monday 4 Carts Burnt 7/6/2020
1733 Lark Monday Windows& Food 7/6/2020
1774 Lark Monday Trash 7/6/2020
1437 Sandhurst Monday Stryofoam 7/6/2020
2025 Ide Par Edge Apts Monday Wasps 7/6/2020
1940 Barclay Monday Grass 7/6/2020
751 Bartelmy Tuesday Foam 7/7/2020
2541 Bittersweet Wednesday Styrofoam/Wood 7/8/2020
2100 Block Arcade Not
Sure# Thursday Styrofoam 7/9/2020
117 Skillman Thursday Stryofoam 7/9/2020
22 Oday Friday Dry Wall 7/10/2020
2630 Brookview Friday Trash 7/10/2020
2560 Valley View Friday Yard Waste 7/10/2020
ENR Packet Page Number31 of 52
Mplwd Apts Monday Stryofoam 7/13/2020
Jknutson & Assoc Monday Wood Cabinets 7/13/2020
1460 Sherren Monday Ceiling Tile & Foam 7/13/2020
Park Edge Apt Monday 1 Trash 7/13/2020
Phoenix Treatment Monday Carts N/O 7/13/2020
1947 Flandrau Monday Wood, Ceramic & Sticks 7/13/2020
1247 Lealand Monday Up At Garage 7/13/2020
Beaver Condos Tuesday Food & Trash 7/14/2020
Beaver Creek Tuesday Stryofoam 7/14/2020
2956 Frank Wednesday Car 7/15/2020
3067 Edward Wednesday Brush 7/15/2020
1091 Co Rd C Wednesday Can't Find Cart 7/15/2020
3123 Furness Wednesday Tagged Placement 7/15/2020
2965 Bartelmy Wednesday Food & Trash 7/15/2020
328 Bellwood Thursday Wood 7/16/2020
77 Ferndale Friday Trash 7/17/2020
92 Ferndale Friday Lawn Mower/Gas 7/17/2020
620 McKnight Friday Stryofoam 7/17/2020
Mplwd Gardens Friday Trash 7/17/2020
Jknutson & Assoc Monday Cabinets 7/20/2020
2025 Ide Par Edge Apts Monday Trash 7/20/2020
1954 Hazelwood Monday Stryofoam 7/20/2020
2257 English Monday Trash 7/20/2020
Beaver Condos Tuesday Food 7/21/2020
2995 Bartelmy Wednesday Stryofoam 7/22/2020
2709 Red Splender Friday Stryofoam 7/24/2020
2642 White Oak Friday Stryofoam 7/24/2020
352 Parkview Friday Yard Waste 7/24/2020
Jnutson & Associates Monday Wood Cabinets 7/27/2020
Park Edge Apt Monday Trash 7/27/2020
1948 Barclay Monday Gift Wrap 7/27/2020
1313 Burke Monday Wood 7/27/2020
2105 Duluth Monday Mower Gas In It 7/27/2020
Beaver Condos Tuesday Tras & Food 2 Carts 7/28/2020
1479 Gervais Wednesday Box Stryofoam 7/29/2020
Concordia Arms Apt Wednesday Parking Lot Closed Seal Coating 7/29/2020
1728 Abell Thursday Wood Cabinets & Oven 7/30/2020
48 Farrell Friday Window 7/31/2020
Londin Ave Friday No Carts Out( Shopping) 7/31/2020
2446 King Friday Wood (2x4's) 7/31/2020
Mplwd Gardens Friday Trash 7/31/2020
2446 Schadt Friday Box Stryofoam 7/31/2020
964 McKnight Friday Trash 7/31/2020
AUGUST 2020
ADDRESS ROUTE DAY REASON DATE
1519 Sherren Monday Luggage,Pillow & Carpet 8/3/2020
Park Edge Apts Monday Trash & Hornets 8/3/2020
1940 Barclay Monday Stryo,Carpet Mixed Linnens 8/3/2020
1137 Co Rd B Monday Rugs 8/3/2020
ENR Packet Page Number33 of 53
Jknutson & Associates Monday Wood Cabinets 8/3/2020
TH 2563 Geranium Tuesday Stryofoam 8/4/2020
Beaver Creek Condos Tuesday 1 Trash 8/4/2020
2482 Adele Wednesday Stryofoam 8/5/2020
328 Bellwood Thursday TV 8/6/2020
348 Summer Thursday Bag Sticks 8/6/2020
Mplwd Gardens Apt Friday Trash 8/7/2020
2270 Highwood Friday Stryofoam 8/7/2020
2694 New Century TH Friday Stryofoam 8/7/2020
1230 Frisbie Monday Wood 8/10/2020
1831 Clarence Monday Yard Waste 8/10/2020
1892 Kennard Monday Lawn Mower Gas& Oil 8/10/2020
Mplwd Apts Monday Food & Trash 8/10/2020
Jknutson & Associates Monday Wood Cabinets 8/10/2020
1503 Sandhurst Monday Stryofoam 8/10/2020
1980 Maryknoll Monday Stryofoam 8/10/2020
1940 Barclay Monday Paint & Stryofoam & Misc 8/10/2020
1252 Lealand Monday Dirty Diapers & Food 8/10/2020
1247 Lealand Monday at Garage 6:58AM 8/10/2020
2286 Co Rd D Wednesday Trash 8/12/2020
2945 Walter Wednesday Glass On Ground Not Us 8/12/2020
1746 City Heights Thursday Yard Waste 8/13/2020
121 Bellwood Thursday Stryofoam 8/13/2020
1895 Beaumont Thursday Trash In Cart 8/13/2020
188 Day Friday Stryofoam 8/14/2020
2586 Schaller Friday Stryofoam 8/14/2020
2412 King Friday Stryofoam 8/14/2020
1467 Frost Monday Wood Chair 8/17/2020
1940 Barclay Monday Stryofoam & Paint 8/17/2020
Jknutson & Associates Monday Wood Cabinets 8/17/2020
1915 Hazelwood Monday Box Stryofoam 8/17/2020
2691 Conway Tuesday Yard Waste 8/18/2020
1136 Co Rd D Wednesday Box Stryofoam 8/19/2020
351 Sophia TH Thursday Box Stryofoam 8/20/2020
1740 City Heights Thursday Yard Waste 8/20/2020
Mplwd Gardens Apt Friday Trash 8/21/2020
2589 Southcrest Friday Box Stryofoam 8/21/2020
1453 Lark Monday Wood 8/24/2020
2005 Barclay Monday Stryofoam 8/24/2020
1264 Co Rd B Monday Grass 8/24/2020
Mplwd Apts Monday Food & Trash 8/24/2020
Jknutson & Associates Monday Wood Cabinets 8/24/2020
2523 Stillwater Tuesday Stryofoam 8/25/2020
2455 Cypress Wednesday Stryofoam 8/26/2020
714 Laurie Thursday Wood 8/27/2020
367 Lark Thursday Refilled Cart Per Aaron 8/27/2020
#351 TH Thursday Stryofoam 8/27/2020
1810 Jackson Thursday Drywall 8/27/2020
2392 Timber Friday Stryofoam 8/28/2020
ENR Packet Page Number33 of 52
1384 Ripley Monday Wood 8/31/2020
1801 Kennard Monday Yardwaste 8/31/2020
SEPTEMBER 2020
ADDRESSROUTE DAYREASONDATE
2145 McMenemy Thursday Construction Material 9/3/2020
1724 McMenemy Thursday Compost 9/3/2020
#529 TH Thursday Stryofoam 9/3/2020
1861 Beaumont Thursday Compost 9/3/2020
345 Parkview Friday Weed Control Fabric 9/4/2020
Mplwd Apts Monday Food & Trash 9/8/2020
2000 Clarence Monday Stryofoam 9/8/2020
1947 White Bear Ave Monday Stryofoam 9/8/2020
1346 Cope Monday Stryofoam 9/8/2020
1137 Co Rd B Monday Rugs & Wood 9/8/2020
2533 Rose Tuesday Stryofoam 9/9/2020
1887 Radatz Wednesday Stryofoam 9/10/2020
2292 Co Rd D Wednesday Garbage 9/10/2020
Mississippi Apts Thursday Stryofoam 9/11/2020
1726 Abell Thursday Motor Oil 9/11/2020
204 McClelland Friday Mirror & Light Bulbs 9/12/2020
1764 Co Rd B Monday Clothes 9/14/2020
1137 Co Rd B Monday Rugs 9/14/2020
1260 Ripley Monday Mower Gas 9/14/2020
1867 Jackson Thursday Mirror 9/17/2020
2360 Dahl Friday Electronics 9/18/2020
1260 Ripley Monday Mower Gas 9/21/2020
1770 Duluth Monday Stryofoam 9/21/2020
1815 Flandrau Monday Free Stuff Mixed Trash 9/21/2020
1803 Flandrau Monday Stryofoam 9/21/2020
2241 Birmingham Monday Yard Waste 9/21/2020
1487 Sandhurst Monday Stryofoam 9/21/2020
1970 Dieter Monday Yard Waste 9/21/2020
1137 Co Rd B Monday Rugs,Wood & Trash 9/21/2020
Oak Hill Ct Tuesday Left Contractor Bags 9/22/2020
2685 Barclay Wednesday Mattress & Wood 9/23/2020
1617 Brooks Wednesday Stryofoam 9/23/2020
2607 Ariel Wednesday Wood 9/23/2020
1745 Edgerton Thursday Tagged Cart Placement 9/24/2020
2086 Burr Thursday Food & Maggots 9/24/2020
2256 Arkwright Thursday Paint 9/24/2020
1826 Agate Thursday Stryofoam 9/24/2020
150 Roselawn Thursday Stryofoam 9/24/2020
77 Ferndale Friday Water Cooler 9/25/2020
898 Marnine Friday Stryofoam 9/25/2020
1942 Price Monday Drywall 9/28/2020
1669 Burke Monday Wood 9/28/2020
2245 Ide Monday Hose 9/28/2020
1459 Laurie Monday Wood 9/28/2020
2225 McAfee Monday Cat Liter 9/28/2020
ENR Packet Page Number35 of 53
1963 Barclay Monday Trash 9/28/2020
1944 Flandrau Monday Stryofoam 9/28/2020
1980 Hazelwood Monday Mirror 9/28/2020
1137 Co Rd B Monday Rugs 9/28/2020
1851 Maryknoll Monday Trash 9/28/2020
2831 Southlawn Wednesday 1 cart By Garage 9/30/2020
OCTOBER 2020
ADDRESS ROUTE DAY REASON DATE
367 Belmont Thursday Yard Waste 10/1/2020
2324 Moreland Friday Styrofoam 10/2/2020
826 Sterling Friday Styrofoam 10/2/2020
1874 East Shore Monday Styrofoam 10/5/2020
1772 Flandrau Monday Carpet 10/5/2020
1742 Trails Edge TH Monday Styrofoam In Boxes 10/5/2020
1137 Co Rd B Monday Rugs & Trash 10/5/2020
1247 Leland Monday At Garage 10/5/2020
812 Mcknight Tuesday Air Conditioner 10/6/2020
1681 Co Rd C Wednesday Tagged Placement 10/7/2020
1745 Edgerton Thursday Tagged Blocked 10/8/2020
367 Belmont Thursday Yard Waste 10/8/2020
Western Hills Apts Thursday Parking Lot Construction 10/8/2020
Maplwd Gardens Friday Trash 10/9/2020
1460 Burke Monday Hose 10/12/2020
1137 Co Rd B Monday Rugs & Wood 10/12/2020
1874 East Shore Monday Styrofoam 10/12/2020
1256 Mayhill Tuesday Garbage 10/13/2020
2946 McKnight Wednesday Box Styrofoam 10/14/2020
2972 Frederick Wednesday Carpet Padding 10/14/2020
3104 Walter Wednesday Pile Of Junk 10/14/2020
509 Roselawn Thursday Trash 10/15/2020
2301 Valley View Friday Stryofoam 10/16/2020
799 Dorland Friday Stryofoam 10/16/2020
1874 East Shore Monday Stryofoam 10/19/2020
1137 County Road B Monday Rugs & Wood 10/19/2020
1587 Grandview Wednesday Againist Truck 10/21/2020
Sibley Cove Wednesday 1 Trash 10/21/2020
2946 McKnight Wednesday Mailbox By Plow 10/21/2020
1741 Edgerton Thursday Cart Blocked Tagged In Past 10/22/2020
367 Belmont Thursday Yard Waste 10/22/2020
1193 Lark Monday Stryofoam 10/26/2020
518 Co Rd B Thursday Yard Waste 10/29/2020
Western Hills Apts Thursday Stryofoam 10/29/2020
42 Roselawn Thursday Tied Shut 10/29/2020
1735 Abel Thursday Styrofoam 10/29/2020
412 Marine Friday Garden Hose 10/30/2020
2577 Mailand Friday Box Styrofoam 10/30/2020
NOVEMBER 2020
ADDRESS ROUTE DAY REASON DATE
1419 Lark Monday Styrofoam 11/2/2020
ENR Packet Page Number35 of 52
1513 Co Rd B Monday Mirror 11/2/2020
1137 Co Rd B Monday Rugs 11/2/2020
1264 Dennis Tuesday Yard Waste 11/3/2020
3048 Walters Wednesday Grass & Wood 11/4/2020
1879 Radatz Wednesday Light Bulbs 11/4/2020
2103 Bradley Thursday Yard Waste 11/5/2020
367 Belmont Thursday Yard Waste 11/5/2020
Gold Star Thursday Trash In Cart 11/5/2020
758 New Century Friday Styrofoam 11/6/2020
Mplwd Gardens Friday Trash In Cart 11/6/2020
830 Crestview Friday Styrofoam 11/6/2020
1676 Sandhurst Monday Leaves 11/9/2020
1504 Laurie Monday Bag With Pillow 11/9/2020
1468 Eldridge Monday Trash In Cart 11/9/2020
1454 Eldridge Monday Food& Stryofoam 11/9/2020
1431 Skillman Monday Wood 11/9/2020
1940 Barclay Monday Leaves 11/9/2020
1136 Co Rd B Monday Vacuum 11/9/2020
TH Tuesday Box Styrofoam 11/10/2020
Beaver Creek Tuesday Box Styrofoam 11/10/2020
3047 Brentwood Wednesday Yard Waste 11/11/2020
367 Belmont Thursday Yard Waste 3 weeks 11/12/2020
2508 James Friday Mostly Empty Frozen 11/13/2020
84 Ferndale Friday Aquarium 11/13/2020
1773 Kennard Monday Yard Waste 11/16/2020
3001 McKnight Wednesday Yard Waste 11/18/2020
2676 English Wednesday Box Styrofoam 11/18/2020
367 Belmont Thursday Trash In Cart 11/19/2020
1276 Junction Monday Lamps 11/23/2020
3029 Mary Wednesday Wood / Stryo 11/25/2020
2013 TH Wednesday Stryofoam 11/25/2020
1714 Edgemont Thursday Stryofoam 11/27/2020
84 Ferndale Friday Full Wood 11/28/2020
826 Sterling Friday Stryofoam 11/28/2020
1526 Laurie Monday Carpet 11/30/2020
DECEMBER 2020
ADDRESS ROUTE DAY REASON DATE
2676 English Wednesday Trash 12/2/2020
2285 Standridge Wednesday Stryofoam 12/2/2020
2946 McKnight Wednesday Left Black Bag W/ Recycle 12/2/2020
2086 Burr Thursday Garbage 12/3/2020
2359 Teakwood Friday Cart Blocked 12/4/2020
2301 Hillwood Friday Stryofoam 12/4/2020
2700 Brookview Friday Stryofoam 12/4/2020
1622 Sandhurst Monday Light Bulbs 12/7/2020
1546 Laurie Monday Stryofoam 12/7/2020
1509 Cope Monday Leaves 12/7/2020
1272 Co Rd B Monday 2 Mowers Filled With Gas 12/7/2020
1693 Ruth Monday Stryofoam 12/7/2020
ENR Packet Page Number37 of 53
1758 Edward Monday Stryofoam 12/7/2020
1296 Dennis Tuesday Stryofoam 12/8/2020
1390 Currie Tuesday Box W/ Stryofoam 12/8/2020
1712 Abell Thursday Stryofoam 12/10/2020
1724 Abell Thursday Stryofoam 12/10/2020
15 McClelland Friday Carpet 12/11/2020
Mplwd Gardens Friday Trash 12/11/2020
2338 Overlook Friday Stryofoam 12/11/2020
1038 Crestview Friday Stryofoam 12/11/2020
982 McClelland Friday Sticks & Branches 12/11/2020
982 Farrell Friday Stryofoam 12/11/2020
Townhomes #519 Tuesday Wood 12/15/2020
1071 Ferndale Tuesday Stryofoam 12/15/2020
2418 Gall Wednesday Stryofoam 12/16/2020
1854 Desota Thursday Vacuum 12/17/2020
2311 Valley View Friday Stryofoam 12/18/2020
2313 Phylis Friday Wood 12/18/2020
2296 Dahl Friday Stryofoam 12/18/2020
2412 King Friday Boxes Of Trash 12/18/2020
Mplwd Gardens Friday Trash 12/18/2020
1764 Co Rd B Monday Trash 12/21/2020
1768 TH Monday Stryofoam 12/21/2020
967 Century Tuesday Carpet 12/22/2020
1364 Pine Tree Dr Tuesday Wood Trim 12/22/2020
2622 Angela Ct Tuesday Box W/ Stryofoam 12/22/2020
3133 Furness Wednesday Stryofoam Food Containers 12/23/2020
2000 Edgemont Thursday Wood Boards 12/24/2020
451 Crestview Friday Black Bag Wrapping Paper 12/25/2020
389 High Point Curv Friday Tagged Blocked Carts 12/25/2020
449 Sterling Friday Garbage Bag Wrapping Paper 12/25/2020
Mplwd Gardens Friday Trash 12/25/2020
1767 Clarence Monday Stryofoam 12/28/2020
2563 Geranium Tuesday Stryofoam 12/29/2020
750 Meyer Tuesday Stryofoam & Trash 12/29/2020
1344 Rollings ? Tuesday Trash Bag Wrapping Paper 12/29/2020
1351-1343 Co Rd C Wednesday Foam Pad 12/30/2020
Lakeview Church Wednesday Plowed In 12/30/2020
2146 Lydia Wednesday Blinds 12/30/2020
1700 Agate Thursday Trash Tagged 12/31/2020
ENR Packet Page Number37 of 52
Appendix G Complaints and Compliments
Date Resident Name Address Compliment
3/23/20 Christina 879 Sterling St S Thank you. And thank your team for continuing to
Mastro provide an essential service.
4/15/20 Karla 2408 Barclay St Recycle drive does an amazing job with grabbing all
extra recycle around the neighborhood and always
make sure its cleaned up nicely. We truly appreciate
him as our driver.
5/18/20 Shayla Walker 1531 Ripley Ave I just want to say thank you for still being out and
about making sure we are all taken care of. Our
recycling guy today dropped a bottle from our
recycling can when he dumped it, our can was a bit
full so not his fault I'm the least. Bottle shattered all
over the bottom of our driveway, he stopped and
got out, picked up all of the glass and made sure it
was all taken care of. I really appreciate it, I run my
dogs and I have two small children that could have
gotten hurt on it so thank you all again for doing a
great job!
7/3/20 Micki Tschida 2701 Mayer Ln I want to recognize the effort of the driver in our
neighborhood. The roads are horrible and even
though the truck was stuck in a bad spot, he
continued on while backing up streets and making
and terrible roads he kept going and was positive in
his demeanor. I have seen him over this construction
time and he is great. There have been times when
our garbage was missed but never our recycling.
Great Work!! Please let him know he is appreciated.
Thank you
9/14/20 John 1201 Frost Ave "That driver is a great guy" customer didn't have his
cart at the curb and the driver went up and got it
and emptied it
ENR Packet Page Number39 of 53
Attachment 2
2021 Recycling Collection Work Plan
The recycling contract with Tennis Sanitation outlines that the Contractor shall submit an annual work
plan proposal no later than November 1 for the upcoming calendar year. The work plan will outline key
priorities for system improvements, including improvements outlined in the City’s SCORE recycling work
plan from Ramsey County. The City shall review and approve the work plan, which shall then be
incorporated by reference as an amendment to the recycling contract. Following are service
improvements proposed for the City’s recycling program in 2021:
1. Household count audit: The City has an agreement with St. Paul Regional Water Services to add
the recycling fee onto single and multi-family residential water bills. The Contractor bills the
City monthly for the collection of recycling from these properties. Therefore, conducting annual
household audits will ensure correct billing by the Contractor. In 2021, the City and the
Contractor will update the list of residential dwelling units eligible for recycling collection. This
will be accomplished by reviewing addresses associated with the Solid Waste Guide mailing list,
trash hauling and water billing, and new building permits. The updated list of residential
dwelling units eligible for recycling collection will be used for billing purposes.
2. Single-family recycling improvements:
a. Curbside recycling cart and participation audit: The Contractor supplies the recycling
carts to residential dwelling units. The initial 2014 rollout of carts included 65-gallon
recycling carts supplied to single-family homes, and 35-gallon recycling carts supplied to
townhomes. The Contractor now offers recycling carts in three sizes, including 35, 65,
and 95 gallon carts. The Contractor shall conduct a recycling cart and participation audit
for all eligible residential curbside-recycling participants. The audit will include
identification of the size, number, and condition of educational recycling labels on the
carts; as well as residents that have not placed carts out for collection.
b. Residuals: Work with the City on an educational campaign to decrease residuals in the
recycling stream. In particular, education on how to properly dispose of Styrofoam.
3. Multi-family recycling improvements:
a. Recycling dumpsters: Work with the City to identify multi-family properties that would
benefit from the collection of recyclables in dumpsters.
b. Ramsey County resources: Work with the City to promote Ramsey County’s free
resources and grant opportunities available to property owners and managers to help
engage tenants in recycling.
ENR Packet Page Number39 of 52
4. Small business and church recycling improvements:
a. Small business and church opt-in: Work with the City to promote the opportunity for
small businesses and churches to opt into the City’s residential recycling program.
b. Recycling dumpsters: Work with the City to promote the collection of recycling in
recycling dumpsters to small businesses and churches.
c. Ramsey County resources: Work with the City to promote Ramsey County’s free
resources and grant opportunities available to small businesses and churches to create
or improve recycling programs.
2
ENR Packet Page Number41 of 53
Agenda Item 5.b.
ENVIRONMENTAL & NATURAL RESOURCES COMMISSIONSTAFF REPORT
Meeting Date March 15, 2021
REPORT TO:
Environmental and Natural Resources Commission
REPORT FROM: Shann Finwall, AICP, Environmental Planner
PRESENTER:
Shann Finwall, AICP, Environmental Planner
AGENDA ITEM: Republic Services Trash and Yard Waste Collection Annual Review
Action Requested: Motion Discussion Public Hearing
Form of Action: Resolution Ordinance Contract/Agreement Proclamation
Policy Issue:
The City’s contract with Republic Services requires that the City hold an annual review for the
residential trash and yard waste collection services and adopt an annual work plan.
Recommended Action:
Motion to approve the 2020 Trash and Yard Waste Collection Year-End Report and 2021 Trash and
Yard Waste Collection Work Plan.
Fiscal Impact:
Is There a Fiscal Impact? No Yes, the true or estimated cost is $0
Financing source(s): Adopted Budget Budget Modification New Revenue Source
Use of Reserves Other: N/A
Strategic Plan Relevance:
Financial SustainabilityIntegrated CommunicationTargeted Redevelopment
Operational Effectiveness Community Inclusiveness Infrastructure & Asset Mgmt.
The City’s residential trash and yard waste collection program creates operational effectiveness
by protecting public health and safety and promoting city cleanliness and livability. It is also an
important component of the City’s green infrastructure by using best management practices to
reduce waste and protect air quality, water quality, and natural resources.
Background
2020-2025 Trash and Yard Waste Collection Contract
The trash and yard waste collection Contract with Republic Services began on January 1, 2020,
and ends June 30, 2025.
ENR Packet Page Number41 of 52
Trash and Yard Waste Collection Annual Review
The Contract requires that the City schedule an annual meeting with the Contractor. The objectives
of the annual meeting include (but are not limited to):
Review Contractor’s annual report.
Review Contractor’s performance based on feedback from residents to the City’s
Environmental and Natural Resources Commission, City Council, and City staff.
Review Contractor’s recommendations for improvement in the City’s trash and yard waste
collection program, including enhanced public education and other opportunities as
contained within the annual work plan for the upcoming year.
Review City staff recommendations for Contractor’s service improvements.
Discuss the Pay as You Throw (PAYT) pricing schedule, including a careful review of the
actual number of Trash carts by size from the previous Agreement year, Trash cart switches
by Trash cart size, and agree upon the details of PAYT price increments for the next
Agreement year. (Note: The City and the Contractor will meet annually in August to create a
PAYT price schedule for each subsequent year.)
Discuss other opportunities for improvement with the remaining years under the current
Agreement.
Trash and Yard Waste Collection Five Year Implementation Plan
The Contract outlines details for the City and the Contractor to develop an overall implementation
plan that identifies all tasks and assignments not yet specified in the Agreement. The
implementation plan shall include all future major activities, including (but not limited to):
Means to maintain adequate Trash cart inventory records, including addressing the potential
use of the RFID tag cart identification system.
Possible Organic Waste collections.
Details of the PAYT schedule for each future Agreement year.
Improvements in routing
Trash and Yard Waste Collection Year-End Report
The Contract outlines requirements of the year-end reports as follows:
Trash cart size / Collection service level, including weekly and every other week (EOW).
Total quantities of Trash collected (in tons).
Total quantities of Yard Waste collected (in tons).
Total quantities of Bulky Items collected (in tons or item counts) separated into regular Bulky
Item collection and Fall Clean-Up Campaign collection of Bulky Items.
Revisions to any counts of eligible households served.
Number of Trash cart switches, repairs, replacements, and trash cart purchases needed.
Service log of all resident addresses where education tags were left because of prohibited
materials set out for Trash Collection or other forms of non-compliance.
Log of all complaints, including the nature of the complaints, to include the following:
names, addresses, and contact numbers of the complainants; the date and time received;
the Contractor’s response; and the date and time of the response.
National call center details including number of calls, speed to answer, call abandonment,
average call handle time.
Safety and accident reports.
2
ENR Packet Page Number43 of 53
Residents with walk-up service.
Total number of households served by:
o Single-Family Dwellings.
o Dwellings within homeowners’ associations (e.g., townhomes, manufactured homes,
or other planned unit developments).
o Route by day.
Customer service improvements based on the net promoter scores.
Gallons of fuel or mileage of vehicles traveled for the City’s greenhouse gas assessment.
Trash and Yard Waste Yearly Work Plan
The Contractor shall submit an annual work plan proposal no later than November 1 for the
upcoming calendar year to outline key priorities for system improvements. Items to be included in
the annual work plan are any proposed amendments to the “five–year” implementation schedule as
outlined above, customer service improvements based on the net promoter scores, household
audits (as needed), discussions regarding the feasibility of on-call walk-up service, and proposed
improvements to the Spring Clean Up and Fall Clean-Up Campaign.
Public education tools shall be itemized and approximate timelines described. Other service
improvements may also be included in the annual work plan. The City shall review and approve the
work plan during the Annual Performance Review outlined below. The annual work plan shall be
incorporated by reference as amendments to this Agreement.
Republic Services Annual Review
2020 Trash and Yard Waste Collection Year-End Report
The Trash and Yard Waste Year-End Report (Attachment 1) summarizes implementation strategies
taken by Republic Services and the City in 2020 to improve service. These strategies include:
Sustainable cart management plan
Roll out of 95 gallon yard waste carts
Fall Clean-Up Campaign
Pay as You Throw schedule
The report also summarizes the 2020 data of materials collected, household counts, cart sizes, etc.
A comparison of a sampling of the data from 2019 to 2020 follows:
____2019 2020
Trash collected 8,146.44 tons 8,871.61 tons
Bulky items1,069.00 tons 1,891.00 tons
Yard waste collected785.27 tons 648.30 tons
Single-family accounts8,924 8,924 (9,498)
Townhome/manufactured home accounts144 209
Permanent exemptions264 162
Walk-up service59 66
Yard waste accounts1,297 1,333
3
ENR Packet Page Number43 of 52
Trash and Yard Waste Collection Draft 2021 Work Plan
The 2021 Draft Trash and Yard Waste Collection Work Plan (Attachment 2) includes
recommendations for improvements to the City’s trash and yard waste collection program including
trash warranty report, yard waste subscription outreach, Spring Clean Up coverage, City facilities
assessment and improvements, billing change report, townhome and manufactured home opt-in
outreach, and net promotor score report and customer service improvements.
Attachments
1.2020Trash and Yard Waste Collection Year-End Report
2. 2021 Trash and Yard Waste Collection Work Plan
4
ENR Packet Page Number45 of 53
Attachment 1
CITY OF MAPLEWOOD
AND
REPUBLIC SERVICES
2020TRASH AND YARDWASTE COLLECTION YEAR-END REPORT
ENR Packet Page Number45 of 52
CITY OF MAPLEWOOD AND REPUBLIC SERVICES
2020TRASH AND YARD WASTECOLLECTIONYEAR-END REPORT
Annual Review
The contract with Republic Servicesfor single-family residential trash and yard waste collection began on
January 1, 2020,and will end on June 30, 2025. The City of Maplewood supplies the trash carts in four sizes
(20, 32, 65, and 95 gallons). Republic Services manages the trash carts. The trash is collected at the curb
weekly on one of five day-certain trash routes. Republic Services offers yard waste collection on a
subscription basis and bulky item collection on a per-item fee basis. The contract requires that services
provided by Republic Services be reviewed annually by the Environmental and Natural Resources
Commission. The objectives of the annual review are to:
Review
Natural Resources Commission, City Council, and City staff.
sh and yard waste collection
program, including enhanced public education and other opportunities as contained within the annual
work plan for the upcoming year.
Discuss the Pay as You Throw (PAYT) pricing schedule, including careful review of the actual number
of Trash carts by size from the previous Agreement year, Trash cart switches by Trash cart size, and
agree upon the details of PAYT price increments for the next Agreement year. (Note: The City and the
Contractor will meet annually in August to create a PAYT price schedule for each subsequent year.)
Discuss other opportunities for improvement with the remaining years under the current Agreement.
Sustainable Cart Management
The City purchases trash carts for the residential trash collection program. Republic
Services manages the carts. In 2020, Republic Services and the City agreed upon a
cart purchase timeline. Republic Services will notify the City twice a year of required
cart purchases. The City will then have adequate time to purchase the exact number
and size of trash carts needed to ensure adequate inventory.
Yard Waste Carts
Republic Services conducteda yard waste cart audit to determine the
number and size of yard waste carts in use. Residents with 65 gallon
yard waste carts were given the opportunity to switch to a 95 gallon
yard waste cart per the new trash and yard waste collection contract.
ENR Packet Page Number47 of 53
Fall Clean-Up Campaign
Republic Services assisted the City with its eighthannual Fall Clean-Up Campaign in October 2020. The
Campaign offered reduced price curbside bulky item collection and an educational component focusing on
reducing, reusing, and recycling. In 2020,690 bulky items were collected during the Campaign.
Pay as You Throw
In 2020 Republic Services and the City agreed upon a Pay As You
Throw pricing schedule (PAYT) to begin with the rate adjustment
in 2021. The 2021 PAYT price adjustmentsadded more of the
disposal fee to the larger cart sizes (65 and 96 gallons). This
created an increased price increment for those carts,
encouraging residents to reduce the size of their trash cart. This
will help the City achieve its goal of reducing waste and
increasing recycling.
2020Year-End Trash Services Report
The 2020Year-End Trash Services Report attached as an addendum to this report summarizes the service
levels for the City of Maplewood residential trash and yard waste collection program including:
1.Collection service levels.12.Types of educational call/tag.
2.Account information.13.Customer complaints/compliments
3.Trash carts in use.14.Type of safety and accidents.
4.Trash cart inventory.15.Approximate lifts per route per day.
5.Trash carts to be purchased.16.Customer Service Improvement
6.Trash cart parts to be purchased.Based on Republic Services Net
7.Trash cart warranty issues.Promoter Score
8.Trash cart activity.17.Fall Clean-Up Campaign
9.Customer service phone calls.18.Approximate lifts per route per day
10.Disposal information in tons.19.Gasoline Used Per Vehicle
11.Delinquent accounts.
ENR Packet Page Number47 of 52
Addendum to 2020 Trash and Yard Waste Collection Year-End Report
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AugSeptOctNovDecYearAugSeptOctNovDecYearAugSeptOctNovDecYearAugSeptOctNovDecYear 103 AugSeptOctNovDecYear
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FebMarAprFebMarAprFebMarAprFebMarAprFebMarApr
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JanFebMarAprJanFebMarApr
140137132131301300300300180180180180144144144144264264264264140137132131301300300300180180180180143120136220
N/AN/AN/AN/AN/AN/A
Trash
JanJanJanJanJan N/A
1025104310471041104210481046103610391033107410673428344334343429340233913402341334143434342834203873384138453855388138863877391339093882385038611025104310471041104210481046103610391033107410673428344
33434342934023391340234133414343434283420387338413845385538813886387739133909388238503861911291099103910190969096909691349131911791229119
129012831309133113501364137513711363135113371333
8,9248,9248,9248,9248,9248,9248,9248,9248,9248,9248,9248,924
End
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2020
Collection 20203265952/322/652/953/954/955/95 Account SingleTownhome/ManufacturedPermanentWalkYard Containers 20203265952/322/652/953/954/955/95Trash Trash 20326595 Trash 306090 TrashTrash
ENR Packet Page Number49 of 53
Year
TotalTotalTotalTotal
$84
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for
201020801612
352
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3:474:003:464:074:044:354:274:134:374:364:064:05$9,904.22$9,738.41$362.23$11,718.17$78.13$0.00$24.80$10,742.51$324.31$9,739.67$872.75$14,185.32N/A
Jan
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1,9141,2012,4642,5191,3372,1921,2062,4071,3352,2431,1942,234
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$10,962.89$1,853.08$13,854.32$107.15$14,393.87$9,867.90$13,838.34$374.91$14,293.80$1,036.40$16,583.80$902.52N/A$13,950.92$22,739.33$12,558.07$27,675.02$32,730.63$24,431.45$30,926.36$28,017.54$34,824.
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of
wastewastewastewaste
ItemsItems
Placementtoo
Yard
Cleandaysdaysdays
Abandonment
Out
daysdaysdays
Trash VolumeReplacementRemovalDeliveryRemoveAddTotal Customer NumberSpeedCallHandle Disposal MSWYardBulkCityTipping Delinquent Total306090120150180TotalWrittenWritten Type BulkCartIncreaseUsingCartOv
ersizedProhibitedYardYardYardClearSetChristmasGeneralTrashTotal Customer GeneralGeneral
*These
ENR Packet Page Number49 of 52
Total
0
7.5
19.2
Total
*Difference
11.7
Benchmark
AugSeptOctNovDecAnnualAugSeptOctNovDec
11.512.017.130.130.7
JulJul
9.1
JunJun
0
781
25.030.7
MayMay
0
6751121
perper
0000000000001059
763838
153
26.114.3**
weekweek
MilesMiles
5150
690589
perper
0
65321616
JanFebMarAprJanFebMarApr
4161660161382
73.5191
13.0 MonTueWedThuFri 105110201120970935
weekweek
GallonsGallons
Tons/QTY
&
of
on
19
Covid
Reliability
Based
Score
to
day
November)
consistency,
due
per
Topics
2020
through
Promoter
round)
route
(Electronics/Appliance
April
Oct
Accidents
complaints,in
2019
Improvementper
Net
year
(April
Up
on
Comment
502504508
and
lifts
Serviced
(All
etc.)
collected
based
Collections
ServiceClean
is
Trucks
Services
not
Safety
(problems,
BulksAppliance
Bulks)NumberNumberNumber
Trucks
Bulk
of Customer
was
Wide
TypeCustomerRepublic 2020Serviceexperience,City TotalHomeElectronicsHomesHomes Approximate RouteRouteRoute Trash 244524472448 Compost 242924302431
*Benchmark**NPS
ENR Packet Page Number51 of 53
Attachment 2
2021 Trash and Yard Waste Collection Work Plan
The trash and yard waste collection contract with Republic Services outlines that the Contractor shall
submit an annual work plan proposal no later than November 1 for the upcoming calendar year. The
work plan will outline key priorities for system improvements, including customer service improvements
based on the net promoter scores, household audits (as needed), and proposed improvements to the
Spring Clean-Up and Fall Clean-Up Campaigns. The City shall review and approve the work plan, which
shall then be incorporated by reference as an amendment to the trash and yard waste collection
contract. Following are service improvements proposed for the City’s trash and yard waste collection
program in 2021:
1. Trash cart warranty report: The City owns the trash carts used in the residential trash hauling
system. The Contractor manages the carts including cart delivery and pick up for new and
closed accounts, minor cart repair, submittal of cart warranties, monitoring cart inventory
including notifying the City when new carts need to be purchased. The trash carts carry a ten-
year warranty. Warranty credits are issued to the City, which can be used to reimburse the cost
of purchasing new carts. To ensure the City is aware of all outstanding warranties and can
account for those credits in its cart budgeting, the Contractor shall submit a quarterly cart
warranty report that outlines:
a. Number of carts submitted for warranty.
b. Size of carts submitted for warranty.
c. Reason for warranty submittal.
d. Credits received for each size cart.
2. Yard waste collection subscription outreach: Work with the City on the creation and
distribution of a seasonal yard waste subscription article, mailing, or billing notice. The outreach
material will include the cost of the seasonal subscription, collection dates, size of yard waste
cart offered, and additional yard waste collected weekly outside of the cart.
3. Spring Clean-Up: The Contractor will assist the City with its annual Spring Clean Up scheduled
for Saturday, April 17, 2021, from 8 am to 1 pm at Aldrich Arena (1850 White Bear Avenue). The
Contractor will collect and dispose of mixed municipal solid waste and bulky items collected and
help coordinate the collection of payments during the event.
4. City Facilities: As part of the new trash and yard waste collection contract, Republic Services
collects trash and organics at City facilities at no cost. Republic Services and the City will identify
the number and size of existing trash and organics containers at City facilities. This list will be
used to right-size the number and size of containers to ensure adequate collection of trash and
organics at City facilities.
ENR Packet Page Number51 of 52
5. Billing: The Contractor will review the logistics and costs associated with converting the City’s
bi-monthly trash hauling billing to begin in January, rather than February of each new year. This
will allow the yearly trash rate increases to be displayed on the January/February bill, rather
than the December/January bill which causes confusion.
6. Townhomes and manufactured home opt-in: All single-family properties with up to four units
are included in the City’s trash hauling system. Townhomes and manufactured homes can opt
into the trash hauling system. There are approximately 2,000 townhomes and manufactured
homes that have not opted in. The Contractor will work with the City on the creation and
distribution of outreach notifying the townhomes and manufactured homes of their eligibility to
opt-in and the current pricing.
7. Net promoter score report and improvements: The Contractor manages customer service
through a national call center for the City’s trash hauling system. To ensure the City’s residents
receive accurate information and good customer service, the contract requires that the
Contractor supply the City with details on the number of calls, speed to answer, call
abandonment, average call handle time, and net promoter score. Net promoter scores are the
percentage of customers rating their likelihood to recommend a company to a friend or
colleague as 9 or 10 (promoters) minus the percentage rating that is at 6 or below (detractors)
on a scale from 0 to 10. It is a management tool used as a measure of customer loyalty. The
2020 Year-End Report details a benchmark net promoter score for Republic Services’ customer
service of 11.5, and the difference of 7.5. Contractor shall supply a report on customer service
improvements proposed based on the score.
2
ENR Packet Page Number53 of 53