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Home My WebLink About2019-03-25 City Council Workshop Packet PLEASENOTESTARTTIME PLEASENOTESTARTTIME AGENDA MAPLEWOOD CITY COUNCILWORKSHOP 5:15P.M. Monday,March 25,2019 City Hall, Council Chambers A.CALL TO ORDER B.ROLL CALL C.APPROVAL OF AGENDA D.UNFINISHED BUSINESS None E.NEW BUSINESS 1.Public Safety Department Update 2.Commission & Board Interviews F.ADJOURNMENT R ULES OF CIVILITY FOR THE CITY COUNCIL, BOARDS, COMMISSIONS AND OUR COMMUNITY Following are rules of civility the City of Maplewood expects of everyone appearing at Council Meetings -elected officials, staffand citizens. It is hoped that by following these simple rules, everyone’s opinions can be heard and understood in a reasonable manner. We appreciate the fact that when appearing at Council meetings, it is understood that everyone will follow these principles: Speak only for yourself, not for other council members or citizens -unless specifically tasked by your colleagues to speak for the group or for citizens in the form of a petition. Show respect during comments and/or discussions, listen actively and do not interrupt or talk amongst each other. Be respectful of the process, keeping order and decorum. Do not be critical of council members, staff or others in public. Be respectful of each other’s time keeping remarks brief, to the point and non-repetitive. THIS PAGE IS INTENTIONALLY LEFT BLANK E1 CITY COUNCIL WORKSHOP STAFF REPORT Meeting Date March 25, 2019 REPORT TO: Melinda Coleman, City Manager REPORT FROM: Scott Nadeau, Public Safety Director PRESENTER:Scott Nadeau, Public Safety Director Michael Mondor, EMS Chief Steve Lukin, Fire Chief Dan Busack, Police Sergeant Brian Bierdeman, Police Sergeant AGENDA ITEM: Public Safety Department Update Action Requested: Motion Discussion Public Hearing Form of Action: Resolution Ordinance Contract/Agreement Proclamation Policy Issue: The Maplewood Public Safety Department will provide an update to the City Council regarding collaborations, initiatives, and strategic plans. Recommended Action: No recommended action, but staff seeks council feedback. Fiscal Impact: Is There a Fiscal Impact? No Yes, the true or estimated cost is $0 Financing source(s): Adopted Budget Budget Modification New Revenue Source Use of Reserves Other: N/A Strategic Plan Relevance: Financial SustainabilityIntegrated CommunicationTargeted Redevelopment Operational EffectivenessCommunity InclusivenessInfrastructure & Asset Mgmt. The efforts of the public safety department align with the city’s strategic priority of operational effectiveness. Background During 2018, the police and fire departments continued to grow collaborative efforts to better reflect a department of public safety service model. The departments have also created and implemented strategic plans and furthered identified department initiatives. Attachments 1.PowerPoint Presentation Packet Page Number 1 of 57 E1, Attachment 1 www.maplewoodmn.gov Maplewood Public Safety Department Workshop Packet Page Number 2 of 57 E1, Attachment 1 •••• Packet Page Number 3 of 57 E1, Attachment 1 re have always had a close r South Maplewood residents yyyyyy Police/Paramedic ProgramConsolidation of 3 Fire Departments into Maplewood FireRC-SWAT and SWAT MedicsCo-located facility serving ou •••• Although the service model has evolved through time andchanging needs, police and fiworking relationship • Workshop Packet Page Number 4 of 57 E1, Attachment 1 responders st fety to benefit our community OutreachTrainingFitness/Wellness/Mental Health of our 1New ways to leverage public saImproved EMS response through including Police ••••• Outreach and Prevention efforts often lacked collaborationThe transition to full-time Fire/EMS provided newopportunities in: •• Packet Page Number 5 of 57 E1, Attachment 1 ••••••• • Workshop Packet Page Number 6 of 57 E1, Attachment 1 Packet Page Number 7 of 57 E1, Attachment 1 .źƉĻ ε IĻƌƒĻƷ DźǝĻğǞğǤ bğƷźƚƓğƌ bźŭŷƷ hǒƷ Workshop Packet Page Number 8 of 57 E1, Attachment 1 YźķƭͲ /ǒƷƭ ğƓķ /ƚƦƭ Packet Page Number 9 of 57 E1, Attachment 1 •• •••• Workshop Packet Page Number 10 of 57 E1, Attachment 1 ••••• •• Packet Page Number 11 of 57 E1, Attachment 1 • ••• Workshop Packet Page Number 12 of 57 E1, Attachment 1 •••••• • Packet Page Number 13 of 57 E1, Attachment 1 Workshop Packet Page Number 14 of 57 E1, Attachment 1 ••• Packet Page Number 15 of 57 E1, Attachment 1 • ••• Workshop Packet Page Number 16 of 57 E1, Attachment 1 •••• Packet Page Number 17 of 57 E1, Attachment 1 ••• Workshop Packet Page Number 18 of 57 E1, Attachment 1 ••• Packet Page Number 19 of 57 E1, Attachment 1 ••• Workshop Packet Page Number 20 of 57 E1, Attachment 1 CźƩĻ 5ĻƦğƩƷƒĻƓƷ {ƷƩğƷĻŭźĭ tƌğƓЋЉЊВ Packet Page Number 21 of 57 E1, Attachment 1 Workshop Packet Page Number 22 of 57 E1, Attachment 1 Packet Page Number 23 of 57 E1, Attachment 1 Workshop Packet Page Number 24 of 57 E1, Attachment 1 Packet Page Number 25 of 57 E1, Attachment 1 {ĻƩǝźĭĻ .ĻŅƚƩĻ {ĻƌŅ Workshop Packet Page Number 26 of 57 E1, Attachment 1 Packet Page Number 27 of 57 E1, Attachment 1 •••• Workshop Packet Page Number 28 of 57 E1, Attachment 1 ••••• Packet Page Number 29 of 57 E1, Attachment 1 ••••• Workshop Packet Page Number 30 of 57 E1, Attachment 1 ••••• Packet Page Number 31 of 57 E1, Attachment 1 ••••• Workshop Packet Page Number 32 of 57 E1, Attachment 1 Packet Page Number 33 of 57 E2 CITY COUNCIL WORKSHOPSTAFF REPORT Meeting Date March 25, 2019 REPORT TO: Melinda Coleman, City Manager REPORT FROM: Lois Knutson, Administrative Services & Performance Measurement Coordinator PRESENTER:Melinda Coleman, City Manager AGENDA ITEM:Commission& Board Interviews Action Requested:MotionDiscussionPublic Hearing Form of Action:ResolutionOrdinanceContract/AgreementProclamation Policy Issue: The City Council will be interviewing twocandidatesfor oneopening on the Environmental & Natural ResourcesCommissionand five candidates for one opening on the Housing & Economic Development Commission. The vacancies are due to commissioners not reapplying. Bothvacant termsrun through September 30, 2021. Recommended Action: Staff recommends that the Council interview the candidatesas indicated in the schedule below. The suggested questions will be submitted under separate cover to the Council. During the interview process, Council Members should fill out their ballots. Once the interviewshave concluded, Council Members should submit their ballots to staff. The ballotswill be tallied andthe results and recommendationfor appointment will be brought back to the City Council during the following regular meeting. TimeCandidateCommission 6:00pmJason DeMoeEnvironmental& Natural ResourcesCommission 6:07pm Joe GouldEnvironmental & Natural Resources Commission 6:14pmRobert BresinHousing & Economic DevelopmentCommission 6:21 pmScott CreerHousing & Economic Development Commission 6:28 pmDarryl HenchenHousing & Economic Development Commission 6:35 pmDeidre JacksonHousing & Economic Development Commission 6:42 pmGrace MouaHousing & Economic Development Commission Workshop Packet Page Number 34 of 57 E2 Fiscal Impact: Is There a Fiscal Impact?NoYes, the true or estimated cost is$0.00 Financing source(s):Adopted BudgetBudget ModificationNew Revenue Source Use of Reserves Other:n/a Strategic Plan Relevance: Financial SustainabilityIntegrated CommunicationTargeted Redevelopment Operational EffectivenessCommunity InclusivenessInfrastructure & Asset Mgmt. The City’s Commissions and Boards provide an opportunity for citizens to become involved in City government and be a part of the decision making process. Background N/A Attachments 1.Candidate Applications Packet Page Number 35 of 57 E2, Attachment 1 Workshop Packet Page Number 36 of 57 E2, Attachment 1 Packet Page Number 37 of 57 E2, Attachment 1 Workshop Packet Page Number 38 of 57 E2, Attachment 1 Packet Page Number 39 of 57 E2, Attachment 1 Workshop Packet Page Number 40 of 57 E2, Attachment 1 *®²¤¯§ *ȁ '®´«£Ǿ -0! %£´¢ ³¨® !²§¥®±£ 5¨µ¤±²¨³¸Ȁ Public Administration and Organizational Management; Clinton, IA Aug. 2012 "¤¬¨£©¨ 3³ ³¤ 5¨µ¤±²¨³¸Ȁ Political Science and minor in Mass Communications; Bemidji, MN May 2010 '±¤¤¶ ¸ (¨¦§ 3¢§®®«Ȁ Diploma; Coleraine, MN June 2005 7®±ª %·¯¤±¨¤¢¤ '®´«£ '®µ¤±¬¤³ 2¤« ³¨®² ,,#Ȁ Owner St. Paul, MN July 2017-Present &¨¨²§¨¦ 4± £¤² )²³¨³´³¤ ®¥ ³§¤ 5¯¯¤± -¨£¶¤²³Ȁ Adjunct Instructor of Political Science Little Canada, MN Sept. 2018-Present Teach politics, state, local, and federal government 101 to trades industries students +¤¨³§ %««¨²® ¥®± !³³®±¤¸ '¤¤± «Ȁ Deputy Canvassing Director Minneapolis, MN Oct. 2018-Nov. 2018 Supervise canvassing team; prioritize and organize doorknocking turf; outreach to minority communities !&,ȃ#)/ 7®±ª¨¦ !¬¤±¨¢ Ȁ Community Organizer, promoted to Field Manager St. Paul, MN Sept. 2018-Oct. 2018 Canvass door-to-door in suburban swing districts; Persuade independents to vote for labor candidates $¤¬®¢± ³¨¢ȃ& ±¬¤±ȃ, ¡®± 0 ±³¸Ȁ Deputy Organizing Director St. Paul, MN May 2018-Aug. 2018 Create and implement field program; Hire, train, and supervise field staff; Oversee regional offices -¨¤²®³ !««¨ ¢¤ 7¨³§ 9®´³§Ȁ Public Policy Advisor St. Paul, MN Jan. 2017-Jan. 2019 Youth Day at the Capitol planning; Inform MN Youth Council on current education policy & legislation # ¯¨³®« (¨«« !²²®¢¨ ³¤²Ȁ Legislative Assistant and Lobbyist St. Paul, MN Jan. 2015-July 2017 Represent client interests; Draft bills; Build relations with key legislators; Advocate and advance legislation -¨¤²®³ 2´± « %£´¢ ³¨® !²²®¢¨ ³¨®Ȁ Legislative Relations Specialist St. Paul, MN Jan. 2015-June 2017 Communicate public policy with members; Research education-related best practices -¨¤²®³ (®´²¤ ®¥ 2¤¯±¤²¤³ ³¨µ¤²Ȁ Legislative Assistant Education Finance Committee; St. Paul, MN Jan. 2013-Jan. 2015 Provide admin support; Research and track bills; Schedule meetings; Provide constituent services )³ ²¢ !±¤ 3¢§®®«²Ȁ Long-Term Substitute Teacher & Paraprofessional; Grand Rapids, MN Sept. 2011-Dec. 2012 Implement instructions from faculty; Create additional learning opportunities for students $&, (®´²¤ # ´¢´²Ȁ Field Organizer; Bemidji, MN May 2012-Nov. 2012 Recruit/train/manage volunteers to conduct direct voter contact through door knocks and phone calls -¨¤²®³ (®´²¤ ®¥ 2¤¯±¤²¤³ ³¨µ¤²Ȁ Candidate for District 5B; Grand Rapids, MN July 2011-May 2012 Sought DFL endorsement through direct voter contact, media tactics, and fundraising #¨³¸ ®¥ , 0± ¨±¨¤Ȁ City Council Member, City Clerk Substitute; La Prairie, MN 2008-2012 Work as a team/team leader to complete tasks and city objectives; Craft public policy/ordinances -¤£¨ ¢®¬ #®¬¬´¨¢ ³¨®²Ȁ Community Sales Representative; Grand Rapids, MN May-Sept. 2011 Use door-to-door sales tactics to gain new customers '± £ 2 ¯¨£² 3³ ³¤ " ªȀ Teller; Grand Rapids, MN March-May 2011 Federal Reserve ordering and shipping; Maintain cash drawer; Process transactions for customers $¤¬®¢± ³¨¢ȃ& ±¬¤±ȃ, ¡®± 0 ±³¸Ȁ Field Organizer; Brainerd, MN Aug.-Nov. 2010 Recruit/train/manage volunteers to conduct direct voter contact through door knocks and phone calls "« £¨ &®´£ ³¨®Ȁ Communications Paid Internship; Grand Rapids, MN May-Aug. 2010 Update media relations database; Assist with brand identity; Communications planning for specific projects "¤¬¨£©¨ 3³ ³¤ 5¨µ¤±²¨³¸Ȁ Lead Office Assistant, Communications and Security Officer; Bemidji, MN 2007-2010 Enforce university policy; Assist external agencies; Accurately compile incident reports and data entry 2¤« ³¤£ %·¯¤±¨¤¢¤ #®¬¬´¨³¸ !£µ¨²®±¸ #®¬¬¨³³¤¤Ȁ Cities of St. Paul, Maplewood, and Roseville, MN May 2017-June 2018 Assist with the redevelopment of Rice Street-Larpenteur Ave corridor through planning and rezoning "® ±£ #§ ¨±Ȁ MnSCU/MSCSA Alumni Association; West Saint Paul, MN Jan. 2014-Jan. 2015 Founded new alumni association; fundraised for scholarships "® ±£ -¤¬¡¤±Ȁ West Side Community Organization; St. Paul, MN Jan. 2014-Jan. 2015 Represent neighborhood constituents and act as a liaison to the city council # ¬¯ 7¤««²³®¤Ȁ Wellstone Action!; St. Paul, MN Jan. 2012 Progressive campaign strategies presented with a focus on campaign planning, fundraising, and canvassing ,¤ £¤± )¬¯ ¢³Ȁ Northwest Minnesota Foundation; Bemidji, MN Dec. 2011 Professional development/training on leadership methods #®««¤¦¤ $¤¬®¢± ³² 0±¤²¨£¤³Ȁ Bemidji State University; Bemidji, MN 2008-2010 Advocate for political candidates; Organize and plan fundraising events "« £¨ #®¬¬´¨³¸ ,¤ £¤±²§¨¯ 0±®¦± ¬Ȁ Blandin Foundation; Grand Rapids, MN May 2009 Development and sustaining healthy communities training # ¬¯ ¨¦ - ¦¤±Ȁ Mayor Richard Lehmann; Bemidji, MN Aug.-Nov. 2008 Implement strategic decisions for a successful election 3³´£¤³ 3¤ ³®±Ȁ Bemidji State University; Bemidji, MN 2008-2009 Represent constituent concerns as a governing body member 3³´£¤³ '®µ¤±¬¤³ 0±¤²¨£¤³Ȁ Itasca Community College; Grand Rapids, MN 2006-2007 Provide governance and delegated responsibilities to various members 0±®¥¨¢¨¤¢¨¤² ǉ 3ª¨««² Microsoft Windows, Microsoft Office, 65 wpm, General Office Equipment, Public Speaking, Social Media, Research, Event Planning, Editing, Customer Service, CPR and First Aid Certified Packet Page Number 41 of 57 E2, Attachment 1 Workshop Packet Page Number 42 of 57 E2, Attachment 1 Packet Page Number 43 of 57 E2, Attachment 1 Workshop Packet Page Number 44 of 57 E2, Attachment 1 Packet Page Number 45 of 57 E2, Attachment 1 Workshop Packet Page Number 46 of 57 E2, Attachment 1 DARRYL J. HENCHEN LEGAL Minnesota Housing Finance Agency Saint Paul, MN EXPERIENCE SeniorAttorney 1/16– PresentDeveloped and maintained knowledgein the areas of banking, credit, real estate, litigation and corporate law to guide the agency in its various operations Developed legal documents to facilitate public finance projects and activities Structured grants and loans to various third-party recipients Provided oversight and projectmanagement with complex lending and real estate transactions Managed and coordinated lawsuits in which the agency was named as a defendant Directed the agency with respect to loan workouts, restructures, foreclosures, collection activities and civil litigation Drafted, reviewed and verified various agency materials Ensured the compliance of agency actions with appropriate statutes and rules Negotiated and reviewed public contracts Participated in bond issuance transactions Verified payoff information Conducted research on various issues, including state and federal consumer lending laws and regulations, Fair Housing issues, and state contracting statutes Disseminated regulatory compliance requirements via oral and written communication Supplied real estate advice with respect to sales, acquisitions and leases Assisted agency staffwith respect to various closing due diligence and participated in the resolution and negotiation of miscellaneous closing issues Minnesota Office of the Attorney General Saint Paul, MN AssistantAttorney General – Administrative LawDivision 11/06 – 1/16Performed legal research and interpreted statutes, rules, regulationsand legislation Formed and maintained working partnerships with variousstate agencies Advocated on behalf of clients and negotiated real estate and public finance projects Developed knowledge of the business practices and management of various agencies Assisted with the legislative process by draftingproposed legislation Minnesota Housing Finance Agency See description above Department of Natural Resources Prepared and issued title opinionsfor state acquisitionsand land exchanges Drafted and reviewed necessary real estate agreementsand documents, including deeds and easements Worked withagency staff to resolve title issues Directed and engaged staff with respect tostate acquisitions andland exchanges Board of Water and Soil Resources Reviewed title policies and communicated with title companies toobtain acceptable titleinsurance policies for conservation easements Provided client advice onvarious issues related to conservation easements Agricultural and Economic Development Board General counsel Rural Finance Authority General counsel AgriculturalUtilization Research Institute General counsel Packet Page Number 47 of 57 E2, Attachment 1 DARRYL J. HENCHEN LEGAL Minnesota Title & Escrow, LLC Saint Cloud, MN EXPERIENCE Attorney/Title Examiner/Production Manager 4/04 – 10/06Communicated with clients, title companies, and related third-parties, to ensure the completion of actions to clear title Prepared and issued final title policies Conducted legal research on various subjects Searched public records and examined abstracts to determine the legal condition of property Examined copies of records, such as mortgages, liens, judgments, easements, and plat and map books, to determine ownership, legal restrictions, and to verify legal descriptions of property Prepared reports analyzing restrictions and stating actions required to clear title Trained andmanaged employees responsible for abstracting duties Rinke-Noonan Saint Cloud, MN Corporate Associate 8/02 – 3/04Conducted various transactional work with an emphasis in general business and corporate law, commercial real estate and development, commercial lending, and municipal law, with a specific focus on drafting documents for various entities, includingcorporations and limited liability companies Provided advice to multi-family housing developers and lenders, with additional experience in commercial transactions, including providing representation with purchases,sales and leases Assisted in various other areas, such as construction and real estate finance, land use, land development and zoning,tax free exchanges of real estate, family law, landlord- tenant law, probate, and trust law EDUCATION William Mitchell College of Law: Juris DoctorateDegree Graduation Date: May 2002 District Court Externship - Ramsey County Family Court Field Experience with the Hennepin County Attorney’s Office - Property Court Students Encouraging Students Mentor Law Review Staff CALI Award of Excellence Recipient - Family Law, Property II Burton Legal Writing Award Recipient Founder’s Scholarship Recipient GPA: 3.48/4.00, Magna Cum Laude Class Rank: 18/232 Saint Cloud State University: Bachelor of Arts Degree Major: Public AdministrationMinor: Local and Urban Affairs Specialization: Local and Community Economic Development Graduation Date: November 1995 College and Universities Outstanding Student RecognitionProgramNominee Participated in Saint Cloud State University’s Honors Program Presidential Scholarship Recipient GPA: 3.97/4.00, Summa Cum Laude Workshop Packet Page Number 48 of 57 E2, Attachment 1 Packet Page Number 49 of 57 E2, Attachment 1 Workshop Packet Page Number 50 of 57 E2, Attachment 1 D EIDRE J ACKSON MA,LGSW S UMMARY OF Q UALIFICATIONS Extroverted leader offering 25 years of assertive, compelling style that has proven to be inspirational and profitable. Versatile strategist recognized for having superior management skills, exceptional negotiation ability, and strong healthcare business acumen. Principled approach for expertise interpreting healthcare business vision and strategy, translating objectives into actionable plans, and providing decisive leadership to meet organizational goals. Currently seeking a position which will effectively utilize all acquired skills, abilities, and areas of expertise as follows: Healthcare ManagementStrategic PlanningBusiness Development Process ImprovementRelationship BuildingTeam Leadership Stakeholder ManagementCommunity RelationsMedicaid Leadership Supplier/Vendor SelectionPrivate/Public FundingBudget Administration Medicaid Leadership P ROFESSIONAL P ROFILE St. Paul, MN 2016 – Present Responsible for providing leadership and supervisory oversight to the Mental Health Policy Division within the Community Supports Administration. Specific responsibilities include supervision of staff and projects led by members of the Clinical Service Policy Team. This team interprets, creates and communicates policy as it relates to Minnesota Health Care Programs (MHCP) mental health benefits coverage, communicates and provides policy guidance to providers and general public, and provides technical assistance and training on MHCP covered benefits. Lead cross-functional teams to reduce scrap and obsolescence expense across the enterprise. Lead efforts for the clinical services policy team to empower employees, to give positive customer services to all internal and external stakeholders. Lead efforts to develop a multicultural, diverse workforce within the division. Identify key priorities for evaluation and analysis of services to assure quality client outcomes. Administer implementation of legislative changes in mental health policy. Supervise staff that develop, maintain, and improve mental health services for the State of Minnesota. Provide Contractual Management guidance to staff. Foster and maintain key relationships with Providers, Stakeholders and others. Administer DHS personnel policies according to the appropriate policies and collective bargaining agreements Department of Human Services (DHS), Mental Health Division · St Paul, MN 2015 – 2016 Responsible for managing cross-division staff activities and coordinating the administration of the Community Supports Administration’s development, implementation and communication of mental health services coverage policy for all Minnesota Health Care Programs (MHCP) Medicaid services statewide. Serve as the department’s liaison to the Managed Care Contract and Compliance unit. Lead responsibilities for Medicaid, Medicare and MHCP mental health policy for adults. Coordinate communication for changes to existing and new community-based Minnesota Health Care Program benefits to contract management staff. Provide subject matter expertise to ensure state policies are updated in support of recovery for individuals with mental illness and complex co-occurring substance use and medical conditions. Work collaboratively with mental health policy staff to facilitate implementation of changes to Minnesota statutes and rules. Lead divisional activities related to state plan amendments for mental health coverage policy. Conduct or facilitate research on other states’ service and payment models. St. Paul, MN · 2012 - 2015 Responsible as a content expert on state and federal Medicaid rules and regulations to inform Minnesota Health Care Programs (MHCP) policy. The position provides this content expertise to mental health supervisors, mental health directors and policy staff for policy analysis, development and implementation. Packet Page Number 51 of 57 E2, Attachment 1 Lead operational activities related to the development of new MHCP mental health coverage policy. Manage departmental contracts. Propose and implement cost-effective recommendations regarding current mental health policy. Serve as the division’s liaison to other divisions and administrations to implement legislation for mental health. Act as division mental health consultant to DHS Federal Relations and Surveillance and Integrity Review. Coordinate activities on behalf of the division related to appeals and the DHS medical review staff. Conduct provider certification reviews. Lead ICD-10 CM consultant for Adult Mental Health Services. St. Paul, MN · 2007-2012 Specialize in Medicaid policies and procedures. Train MHCP providers, County Workers, and Tribes MHCP billing policies and procedures. Provider Relations operations. Maintain sections of the MHCP Provider Manual. St. Paul, MN · 2005-2006 Specialize in Medicaid policies and procedures. Train MHCP providers, County Workers, and Tribes MHCP billing policies and procedures. Provider Relations operations. Maintain sections of the MHCP Provider Manual. St. Paul, MN · 2000-2005 Implemented and maintained reimbursement procedures for providers of services. Coordinate patient benefits and communications. E DUCATION H ISTORY M.A., Health and Human Services Administration, St. Mary’s University M.A., Management, St Mary’s University B.S., Business Administration, Metropolitan State University Minor in Project Management L ICENSURE Licensed Graduated Social Worker (LGSW) T ECHNICAL S KILLS MS Office Suite (Word, Excel, PowerPoint, Visio, Outlook, Access, SharePoint), and MMIS Workshop Packet Page Number 52 of 57 E2, Attachment 1 Packet Page Number 53 of 57 E2, Attachment 1 Workshop Packet Page Number 54 of 57 E2, Attachment 1 Packet Page Number 55 of 57 E2, Attachment 1 Grace Moua Objective to obtain a position to utilize my previous experience furthering my professional development. Skills Expert knowledge of State and HUD low income housing and policies. (HTF, Bridges, Section 8, Project base, HOME, Public Housing, Tax credit) and many MHFA grants and programs (POHP, CDBG, HTF, Bridges) Proficient with Yardi, Onesite, Lindsey, Happy Software, HAB, Oracle, EIV, PORT, Excel, Powerpoint, Words, Outlook, MLS HUD Procurement Policy, Davis Bacon policy contracts (RFP, RFQ, IFB) January/2018 – Current Roving Property Manager – Sherman Associates, Minneapolis, MN (612) 332-3000 Assist the Regional Portfolio Directors Attend new development funding, city, architect and construction meetings Fill in for any vacant positions in the portfolio (manager, leasing, compliance) Review and audit portfolio performance Keep property in compliance with HUD and MHFA and WHEDA Review budgets, draft and edit budget based on current needs Make sure properties pass City, HUD and local inspections Resident conflict resolutions September/2017 – January/2018 Housing Specialist – Scott County Community Development, Shakopee, MN (952) 402-9022 Work with the County operated Special Housing Programs clients experiencing homelessness Maintain the Bridges and Housing Trust Fund Minnesota Housing Programs Perform Annual and initial Program eligibility for current and new participants Stay in compliance with HUD and City regulations and policies for housing April/2016 – October/2016 Public Housing Coordinator – City of St. Louis Park, St. Louis Park, MN (952) 924-2577 Perform program eligibility and annual re-exam to continue to receive rental assistance Obtain household income, assets verifications and calculate rental portions Assist residents and applicants with resources for household needs Approve all Accounts Payables and code for correct account payments Draw and verify balance from HUD funds accounts Annual City and Federal inspections of properties Schedule and supervise contractors, Maintenance and site staff Create and execute leasing agreements Workshop Packet Page Number 56 of 57 E2, Attachment 1 Plan and coordinate capital improvements Coordinate annual capital improvement HUD grant programs Coordinate and monitor maintenance activities and planning Respond and resolve resident issues and complaints promptly Build and retain relations with other community resources to help better assist residents August/2012 – April/2016 Housing Coordinator - Metropolitan Council, St. Paul, MN (651) 602-1000 Attend training and sessions to familiarize with Metro cities and housing rules Process monthly household composition changes Maintain and monitor caseload of 400+ clients Create and retain Landlords/housing listings for clients lease up Review applications to determine program eligibility Conduct initial intakes and annual re-certification appointments for housing needs Process leasing documents for new and re-exam communities Review and access rent reasonable for communities Process and execute contracts between Property Owners/Landlords and Housing Authority October/ 2010 –October/2011 Property Manager - Nationwide Housing, South St. Paul, MN (763) 712-7720 Maintain and update unit waiting list Select and screen prospect from the housing waiting list Annual recertification to determine eligibility to continue receiving assistance Collect and verify family income and assets Collect rent and balance tenant ledgers Reconcile and balance Monthly property ledger Process property account payables and receivables Schedule and perform move-in/move-out meetings with tenants Execute leasing addendums and agreements Find permanent effective resolutions to tenant issues and concerns Supervise and manage maintenance and vendors Process maintenance request and coordinate repairs Review and evaluate monthly and yearly site budget and ledgers Education Certificate – Nan McKay Public Housing Specialist Housing Choice Voucher Specialist Business Management - Rasmussen College High School Diploma - Spring Lake Park Senior High Packet Page Number 57 of 57