HomeMy WebLinkAbout2014 06-23 City Council Workshop PacketPPlleeaassee NNoottee TTiimmee CChhaannggee
AGENDA
MAPLEWOOD CITY COUNCIL
MANAGER WORKSHOP
6:00 P.M. Monday, June 23, 2014
City Hall, Council Chambers
A. CALL TO ORDER
B. ROLL CALL
C. APPROVAL OF AGENDA
D. UNFINISHED BUSINESS
None
E. NEW BUSINESS
1. Recreation Programming Overview
2. CAPRA Accreditation
3. Presentation on Customer Service Initiatives
F. ADJOURNMENT
THIS PAGE IS INTENTIONALLY LEFT BLANK
MEMORANDUM
TO: Melinda Coleman, Interim City Manager
FROM: DuWayne Konewko, Parks and Recreation Director
Audra Robbins, Recreation Manager
DATE: June 23, 2014
SUBJECT: Recreation Programming Overview
Introduction
As the Parks & Recreation Department travels down the path of developing a new Parks
System Plan and delves into the CAPRA Accreditation process, staff has taken a closer look at
how we provide recreational services to our residents. As a result, we have taken a new, bolder
approach as we seek out new and more efficient ways to serve the residents of Maplewood and
our surrounding communities.
Background
The 2030 Comprehensive Plan defines Recreation Programming as follows:
A critical component of the parks system is the ability to provide recreational, educational, and
fine arts programs to the residents. These facilities and programs help improve the quality of life
for all residents and provide opportunities for residents to participate in a more active lifestyle.
Goal Statement: Provide the opportunity for all community residents to participate in
recreation, education, and arts activities through the implementation of well-designed, cost
effective and innovative programs.
Objectives:
Develop and provide recreational programs that adequately address the recreational
desires of all segments of the community including children, teens, adults, elderly, and
the disabled.
Develop and provide recreation and outdoor education programs that teach people
about nature and environmental issues and empower citizens to be good stewards of the
environment.
Promote and encourage programs that take place in nature.
Provide opportunities for artistic and cultural activities throughout the City.
Find and execute programming and facilities to support a broad diversity of cultures.
Budget Impact
No additional budget impact at this time.
Recommendation
No recommendation at this time.
Attachments
1. Recreation Programming Overview Presentation
E1
Workshop Packet Page Number 1 of 7
1
Objectives:
Develop and provide recreational programs that adequately address the
recreational desires of all segments of the community including children,
teens, adults, elderly, and the disabled.
l d d d d d hDevelop and provide recreation and outdoor education programs that
teach people about nature and environmental issues and empower
citizens to be good stewards of the environment.
Promote and encourage programs that take place in nature.
Provide opportunities for artistic and cultural activities throughout the
City.
Find and execute programming and facilities to support a broad diversity
of cultures.
Administer programs on a fair and equitable basis to ensure all
individuals and groups receive adequate representation and
opportunity.
Create and provide programming for up and coming activities and Create and provide programming for up and coming activities and
opportunities.
Continue to support and provide options for all residents to participate
in organized programming though efforts such as the City’s scholarship
program.
TRENDS IN RECREATION PROGRAMS
Sports ‐youth lacrosse
Adventure/non‐traditional sports
Fitness –personal training, yoga, pilates, massage therapy and
lifestyle education
Cultural arts music production for youthCultural arts ‐music production for youth
Youth after school programs in recreation centers and/or schools
Outdoor Recreation Eco tourism
Environmental education
Senior fitness/wellness ‐for younger, more active seniors
Self directed activities
Special events and community wide celebrations
Visual Arts (painting, ceramics, etc.)
Source: Ballard*King
ARTS OPPORTUNITIES
SUMMER CAMPS
SPECIAL EVENTS
FAMILY PROGRAMS
PARK PROGRAMS
HEALTH & WELLNESS
NATURE PROGRAMS
COMMUNITY OUTREACH
E1, Attachment 1
Workshop Packet Page Number 2 of 7
2
Ensure recreation opportunities are available for persons
with disabilities.
Offer a wide variety of programs and expand our cross‐
cultural programming.pg g
Encourage the use of parks and facilities
for cultural events.
Anticipate and respond to the cultural diversity of our
population.
Ensure access to recreation programs and services is not
denied simply based on the ability to pay.
Ci f Ml d Yh Shl hi PCity of Maplewood Youth Scholarship Program
Limited Resources –Alternative Funding Sources
PARTNERSHIPS
Partnerships with other organizations and entities will be necessary to
fund, develop, and expand recreation programs.
hOther Government Organizations
Non‐Profit Providers
Colleges and Universities
School Districts
Private Providers
Faith Based Organizations
Athletic Associations
E1, Attachment 1
Workshop Packet Page Number 3 of 7
MEMORANDUM
TO: Melinda Coleman, Interim City Manager
FROM: DuWayne Konewko, Parks and Recreation Director
Audra Robbins, Recreation Manager
DATE: June 23, 2014
SUBJECT: CAPRA Accreditation
Introduction
In June of 2014, staff began their journey towards achieving CAPRA Accreditation.
Bob Bierscheid was the Parks & Recreation Director that oversaw CAPRA Accreditation for
both the Roseville and Saint Paul Parks & Recreation Departments and has graciously
volunteered his services to help Maplewood navigate this process.
Background
The Commission for Accreditation of Park and Recreation Agencies (CAPRA) recognizes
parks and recreation agencies for excellence in operation and service. Parks and recreation
agencies across the United States turn to CAPRA Accreditation as a credible and efficient
means of achieving these goals, while providing assurance to the public that the agency meets
national standards of best practice.
Accreditation Process
Accreditation is based on an agency’s compliance with the 151 standards for national
accreditation. To achieve accreditation, an agency must comply with all 37 Fundamental
Standards and at least 85 percent of the remaining 114 standards (97).
CAPRA accreditation is a five-year cycle that includes three phases: development of the agency
self-assessment report, the on-site visitation, and the Commission’s review and decision.
Budget Impact
No additional budget impact at this time.
Recommendation
No recommendation at this time as this is an overview of CAPRA Accreditation.
Attachments
1. CAPRA Accreditation Presentation
E2
Workshop Packet Page Number 4 of 7
1
CAPRACAPRA NRPACAPRACAPRA
Parks and Recreation Agency AccreditationParks and Recreation Agency Accreditation
NRPA
What is CAPRA?What is CAPRA?
Th CiifAdiifPkdThe Commission for Accreditation of Park and
Recreation Agencies (CAPRA)recognizes Park and
Recreation agencies for excellence in operation and
service. Charged with providing high quality services and
experiences, Park and Recreation agencies across the
United States turn to CAPRA Accreditation as a credible
and efficient means of achieving these goals, while
providing assurance to the public that the agency meets
national standards of best practice.
WHAT IS IT?WHAT IS IT?
151 Best Practice Standards151 Best Practice Standards--10 Categories10 Categories
37 37 FundamentalsFundamentals——Must Meet AllMust Meet All
85% Of The Remaining 85% Of The Remaining 114 114 Standards (Standards (97) 97)
Self AssessmentSelf Assessment
Peer Peer ReviewReview
Accreditation by 13 Member CAPRA Accreditation by 13 Member CAPRA
CommissionCommission
NATIONAL STANDARDSNATIONAL STANDARDS
1- Source of Authority (14-6*)
2- Planning (11-4*)
* Number of Mandatory Standards in Category
g()
3 – Organization/Administration (13-4*)
4 - Human Resources (30-7*)
5 – Financial Management (20-7*)
6 - Program & Services Mgt. (13-3*)
7 - Facility & Land Use Mgt. (17-1*)
8 Public Safety; Law Enforcement 8 –Public Safety; Law Enforcement
and Security (14-3*)
9 - Risk Management (6-1*)
10- Evaluation & Research (13-1*)
WHY DO IT?WHY DO IT?
CONSISTENCYCONSISTENCY
Standards Standards Are Are A Recipe For A Recipe For QUALITYQUALITY
Increased Efficiency/Increased Efficiency/AccountabilityAccountability
CONTINUITYCONTINUITY--Recipe Can Be Repeated Regardless Recipe Can Be Repeated Regardless
of Staffof Staff
Process Creates TeamworkProcess Creates Teamwork
RECOGNITIONRECOGNITION
The process give The process give the the tools to measure and identify tools to measure and identify
concerns and correct problemsconcerns and correct problems
E2, Attachment 1
Workshop Packet Page Number 5 of 7
2
TIMELINETIMELINE
ApplicationApplication--11--2 months2 months
SelfSelf--Assessment 6Assessment 6--18 18
monthsmonths
Preparation 1Preparation 1--2 months2 months
Site Visit 3 1/2 daysSite Visit 3 1/2 days
Review 30 daysReview 30 days
Hearing 45 minutesHearing 45 minutes
PROGRAM COSTSPROGRAM COSTS
Registration Registration FeesFees
Staff Staff TimeTime
Site VisitSite Visit
transportationtransportation
housing/mealshousing/meals
miscmisc
Minnesota Accredited Minnesota Accredited
AgenciesAgencies
Roseville Parks and RecreationRoseville Parks and Recreation
Saint Paul Parks and RecreationSaint Paul Parks and Recreation
CkdCkdRamsey County Parks and RecreationRamsey County Parks and Recreation
Minneapolis Park and Recreation BoardMinneapolis Park and Recreation Board
Plymouth Parks and RecreationPlymouth Parks and Recreation
YOUR AGENCYYOUR AGENCY
FREE**FREE**FREEFREE**FREE**FREE
GUIDANCEGUIDANCE
CONSULTATIONCONSULTATION
OOINTERPERTATIONINTERPERTATION
bobb2845@comcast.netbobb2845@comcast.net
http://www.nrpa.org/CAPRAhttp://www.nrpa.org/CAPRA//
E2, Attachment 1
Workshop Packet Page Number 6 of 7
E3
MEMORANDUM
TO: Melinda Coleman, Interim City Manager
FROM: Karen Guilfoile, Director Citizen Services
Paul Schnell, Police Chief
SUBJECT: Presentation on Customer Service Initiatives
DATE: June 18, 2014
Introduction
Senior management staff has spent the last few months in discussion to improve the efficiency
and effectiveness of service to our citizens. The need for improving our service delivery has
become even more important since the move of the Environment & Economic Development and
Parks and Recreation Departments to the 1902 building.
Background
The concept of service delivery through a 'One Stop Shop' provides citizens and customers a
single access point to information and service transactions. Common sense would direct that
this service delivery would be located in city hall.
The current remodel of the Police Department, which includes improvements to the lobby area,
provides staff with the opportunity to implement the concept of this ‘One Stop Shop.’
Staff will begin with responding as much as practical to Police Department requests. Additional
departments will be rolled out in the coming months by use of electronic technology and cross-
department collaboration. The goal is to create a Customer Service Center where detailed
information for every permit and license type including fees is maintained and where citizens
and customers can receive and submit applications, make and receive document requests in
addition to obtaining general information that is currently funneled through all existing
departments.
Recommendation
This report is for information and discussion purposes.
Workshop Packet Page Number 7 of 7